I thought I was buying a reliable, well-known brand when I bought a Samsung refrigerator, but now I wish I hadn't. The appliance has been making loud noises and vibrations from the start, which are strong signs that something is amiss. Even though I've asked for help several times, the problem hasn't been fixed yet. What disturbs me the most is that Samsung hasn't showed much desire in standing behind their product, not simply the ongoing problem. I thought there would be greater communication and real action, but instead, I've had to deal with a broken, noisy fridge. I wouldn't feel good about telling somebody to buy this product, especially since it has been so hard to get help with it. This brand should perform better.
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Right before the holidays, my Samsung refrigerator broke down, so I called their service department to ask for help. They said someone would come check it out over the holiday, but no one has gotten in touch with me. Even though we've tried to reach them many times, no one seems to care. They just d...
I bought a brand-new Samsung refrigerator about a month ago. The repairman came, set it up, and left, telling me that it would start cooling in two to three days. But, much to my disappointment, neither the freezer nor the fridge was working. I called the store right away, and they sent the service ...
About a month and a half ago, my Samsung RT46K600WW refrigerator, which I purchased in 2016, started making an extremely loud and disturbing noise almost every hour throughout the day—so loud that it can be heard from other rooms in the house. Since the issue began, I’ve contacted Samsung customer s...
I purchased a Samsung refrigerator just four years ago, and now the cooling section has stopped working, and the appliance emits an unpleasant odor. Despite contacting the service team, the issue remains unresolved, and their assistance has been inadequate. It's extremely disappointing that such an...
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