How can I make detergent levels dispense correctly in my Samsung washing machine?

On November 6, 2025, I purchased the Samsung WW11BB534DAEAH washing machine from an authorized Samsung dealer. From the very first day, the machine began making a loud, disturbing rattling noise during every wash cycle. I noticed the issue on November 16 and immediately contacted Samsung customer s...

On 26.12.2024, I purchased a Samsung washing machine, model ww11bba046aeah, from Adana Optimum AVM, and from the very first day it has shown serious defects. During operation it produces an excessively loud noise, and, as seen in the video, distinct knocking sounds can be heard. The program also unn...

About five months ago, I purchased a Samsung WW11BBA046AEAH washing machine from Özbaşlar Dayanıklı Tüketici Malları Ticaret Limited Şirketi. The machine is still under warranty, and I have all the necessary documents. From the very first use, however, I noticed a serious problem: after every wash, ...

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I purchased my Samsung DW60M5060FS/TR dishwasher about 7 years ago, and since the very first day, it has shown the same repeating problem: during every wash cycle, the machine displays 4C and 5C error codes. Over the years, I have contacted Samsung authorized service many times. Each time, the tech...

My Samsung washing machine hasn't been able to rinse for a while. I contacted customer service to resolve the issue and a service request was created. I was told that an authorized service technician would get back to me, but it's been 8 days and I still haven't received any response. Not only have ...

I bought this machine expecting to wash large loads, but it refuses to go into the spin cycle for drying, even with a mere 5 kg of laundry! This is completely unacceptable. My old 7 kg washing machine could handle blankets and full loads without any problem, always spinning them dry. Now, with this...

On 09.03.2024, I purchased the Samsung brand washing machine, whose details are provided above, from carrefour store. Shortly after receiving the product, I started using it and noticed that it was making unusually loud noises while operating—a clear indication of a significant audible malfunction. ...

I purchased a Samsung washing machine at the end of 2023, expecting durability and reliability. But just five months in, a factory defect appeared, and I was told the drum needed to be replaced. I refused that option and insisted on a full product replacement, which was thankfully approved. However...

I bought my Samsung washing machine from Teknosa, and it hasn’t even been two years—yet it makes an incredibly loud noise during every cycle. It’s so disruptive that guests at our home have commented on it, surprised that a new and expensive machine could be this noisy. People who use other brands s...

I bought a Samsung 9kg washing machine in September 2024, but I’ve barely used it—probably no more than 20 times in total, as I haven’t been home much. Yet despite the light usage, a major issue started just after the 5th wash: the machine began to violently shake and move, almost like it’s trying t...

I called Samsung service for my DW60M5040FS model dishwasher because the handles of the upper rack had broken. They took a deposit for the paid upper rack replacement, and I was made to wait for 20 full days. When the new rack finally arrived, they removed the old rack and told me, “This is useless ...

My Samsung VC07R302MVP/TR bagless vacuum cleaner, like many reviews I’ve read, had incredibly strong suction in the first few months—almost powerful enough to lift an entire carpet. Now, it barely picks up a single thread, no matter how much I try. This seems to be a common issue with this model, co...

I have been using my Samsung Eco Bubble WD90J6410AS/AH washing machine for five years, and now the left front balance weight has broken. I never expected such an important internal component to be made of such weak material. Had I known about this issue, I would have chosen a different brand for my ...

On June 17, 2020, I purchased the WW10N644RPW model (Serial No: …) washing machine through Trendyol, advertised as "Samsung Türkiye guaranteed." From the very first day, the machine has consistently malfunctioned, and the fabric softener compartment has never worked. Samsung Authorised Service attem...

I purchased a Samsung washing machine four months ago, and I have been completely dissatisfied since day one. I expected quality from a reputable brand, but instead, I received a machine that is extremely inefficient. No matter which cycle I select, the machine runs for 5 hours, whether it’s a sing...

On December 16, 2023, I purchased a Samsung 11 kg 1400 RPM washing machine from the Bodrum Konacık Samsung dealer, even paying extra for an additional 4-year extended warranty package. Shockingly, just after one year, the front panel began showing significant rust. When we visited the same dealershi...

I have purchased Samsung WD11DB7B85GBU4 washing machine/dryer 2 months ago. Everything was fine and I was really happy until 2 weeks ago. Since then the mechanine started to work very loud (during washing even, not during spin cycle). Unfortunately the customer care didn't care about it, after provi...

I received a Samsung EcoBubble washing machine as a gift from my children, but it has been a huge disappointment. No matter which detergent I use, the washing performance is terrible. First, I noticed that the machine pulls water intermittently, never filling properly. For an 11 kg capacity machine...

My Samsung dishwasher, which I’ve been using for four years, suddenly displayed the 'hc' warning. According to Samsung's website, this warning indicates a "heater or thermostat failure" and suggests restarting the machine. On my first attempt, the dishwasher worked normally, but the second time, the...

I purchased a Samsung 11kg washing machine on August 19, 2023. However, I didn’t start using it until six months later due to being out of town after the earthquake. Initially, the machine operated quietly, but it soon started making excessive noise. I contacted customer service, and they informed ...

I purchased a Samsung Eco Bubble 9 kg washing machine and extended its warranty to 7 years. In its 5th year, it started leaking oil during 60-degree washes. I had it repaired and used it again, but the same issue occurred. It was repaired once more. When it went for the second repair, only one month...

I purchased a Samsung Eco Bubble 9kg washing machine with a 7-year warranty. In the 5th year, it started leaking oil during 60-degree washes. I had it repaired, but the issue returned. After a second repair, the machine broke down again just 1.5 months later. At that point, my warranty had expired, ...

The Samsung dishwasher I’ve been using for four years suddenly displayed an "hc" error. According to Samsung’s website, this error indicates a "heater or thermostat failure" and suggests turning the machine off and on again to restart the washing program. On my first attempt, the machine worked norm...