I have been using my Samsung Eco Bubble WD90J6410AS/AH washing machine for five years, and now the left front balance weight has broken. I never expected such an important internal component to be made of such weak material. Had I known about this issue, I would have chosen a different brand for my washing machine.
This part should not break under normal use, and I highly doubt that this is due to user error. Samsung, please provide a solution regarding spare parts and repairs. I hope customer satisfaction is a priority, as this is clearly a manufacturing flaw rather than an issue caused by improper use. I expect assistance as soon as possible!
I purchased a Samsung Eco Bubble 9kg washing machine with a 7-year warranty. In the 5th year, it started leaking oil during 60-degree washes. I had it repaired, but the issue returned. After a second repair, the machine broke down again just 1.5 months later. At that point, my warranty had expired, ...
I purchased a Samsung Eco Bubble 9 kg washing machine and extended its warranty to 7 years. In its 5th year, it started leaking oil during 60-degree washes. I had it repaired and used it again, but the same issue occurred. It was repaired once more. When it went for the second repair, only one month...
My Samsung Eco Bubble 8 kg washing machine has been randomly shutting off during operation for about two months. The machine suddenly stops and all the lights turn off. This issue has happened around 10 times so far. Each time, I can only get it to work again by unplugging it and waiting for a long ...
I bought a Samsung 9kg washing machine in September 2024, but I’ve barely used it—probably no more than 20 times in total, as I haven’t been home much. Yet despite the light usage, a major issue started just after the 5th wash: the machine began to violently shake and move, almost like it’s trying t...
Our washing machine is a Samsung Eco Bubble. Even though they have tried to fix the ongoing problem by changing the fabric softener and detergent many times, they have not been able to do so. Our laundry either has a bad smell or has no smell at all. It's disappointing to see that the machine we spe...
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