I purchased a Samsung washing machine four months ago, and I have been completely dissatisfied since day one. I expected quality from a reputable brand, but instead, I received a machine that is extremely inefficient.
No matter which cycle I select, the machine runs for 5 hours, whether it’s a single item or a full load. When I called Samsung service, they inspected the machine and told me there was no issue. Worse, they said if I called again for the same problem, I would be charged for the visit!
This is unacceptable. I paid ₺18,000 for this machine, and I expect it to work properly. Samsung, fix this issue immediately! Customers should not have to fight for proper service after spending hard-earned money on your products!
I bought a Samsung washer dryer, expecting quality and reliability—but all I’ve gotten is repeated frustration. After serious issues with the first machine, I was issued a replacement of the exact same model. Sadly, the same problems continued with the new unit too. The new machine has already requ...
About five months ago, I purchased a Samsung WW11BBA046AEAH washing machine from Özbaşlar Dayanıklı Tüketici Malları Ticaret Limited Şirketi. The machine is still under warranty, and I have all the necessary documents. From the very first use, however, I noticed a serious problem: after every wash, ...
I recently purchased a Samsung washing machine, but it arrived defective. They repeatedly sent technicians for checks and documentation, and we requested a replacement. They agreed, but here's the catch: They claimed they didn't have the same model in stock and recommended another. We reluctantly ag...
I’ve had my Samsung dryer for just one year, and it’s still under warranty, yet it has already started making an incredibly loud and disturbing noise ...
Comments