I have purchased Samsung WD11DB7B85GBU4 washing machine/dryer 2 months ago. Everything was fine and I was really happy until 2 weeks ago. Since then the mechanine started to work very loud (during washing even, not during spin cycle). Unfortunately the customer care didn't care about it, after providing them videos with the sound they refused to start the warranty process saying that this is the normal work.
I purchased an 11 kg Samsung washing machine four months ago, and it seems like the drum is about to come loose as it bangs against the door. For a whole week, my laundry was stuck inside. Since the month I bought it, I have been calling customer service continuously, and they keep saying there's no...
I bought a Samsung 10.5 kg washing machine to make laundry easier, but it's been a constant source of frustration due to a strange noise coming from inside. I called the service team several times, and each time they dismissed it as normal or suggested minor adjustments, such as leveling the machine...
I purchased my Samsung washing machine about a year ago through Hepsiburada. Since the day I bought it, the machine has been making an extremely loud noise during the drying cycle, as if it’s about to come loose. This issue occurs every time I use it and has been happening from almost the first day....
Samsung WW11BBA046AEAH Washing Machine literally works like a tractor. My old machine was quieter than this one. The final point of the new model, supposedly released in 2022, is available in the video. The service came and looked, this is where we are now. Customer satisfaction after sales is zero....
Hello! I strongly advise against purchasing a Samsung washing machine and dryer. I had problems that I couldn't ignore. Due to noise, I called service during the warranty period, and they said the drum needed to be replaced. It was replaced after 15 days, which was a difficult period with a baby in ...
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