The Samsung dishwasher I’ve been using for four years suddenly displayed an "hc" error. According to Samsung’s website, this error indicates a "heater or thermostat failure" and suggests turning the machine off and on again to restart the washing program. On my first attempt, the machine worked normally, but the error reappeared the second time and stopped functioning entirely. I called for service, and after running the machine for two minutes, the technician claimed it was a motor failure and said replacing the motor would cost ₺7,000. A 3-year warranty and a motor failure in the 4th year—this feels like a pattern. Reading other complaints, I realized Samsung’s service often diagnoses every issue as a motor failure. How does a motor fail after just four years? This isn’t a 10-year-old machine. I chose Samsung for all my appliances because I wanted reliability and durability, but now I regret it. It seems the lifespan is only four years.
My Samsung dishwasher, which I’ve been using for four years, suddenly displayed the 'hc' warning. According to Samsung's website, this warning indicates a "heater or thermostat failure" and suggests restarting the machine. On my first attempt, the dishwasher worked normally, but the second time, the...
I purchased my Samsung DW60M5060FS/TR dishwasher about 7 years ago, and since the very first day, it has shown the same repeating problem: during every wash cycle, the machine displays 4C and 5C error codes. Over the years, I have contacted Samsung authorized service many times. Each time, the tech...
Our Samsung dishwasher developed a heating problem after the warranty period had expired. We called for help, and rust was discovered inside and on the racks during the maintenance. Upon arrival, the service technician verified the situation, even checking our home's electrical system in relation to...
Can you believe my four-year-old dishwasher just kicked the bucket? I got an LC error code and when the repair guy came, he told me the tank was busted and can't be fixed. So, they want me to buy a brand new one for a whopping ₺14,500! A new Samsung is only ₺16,000! How is a tank supposed to just gi...
The freezer compartment of my 7.5-year-old Samsung refrigerator stopped cooling. The service team came and said there was a gas leak. They took it to the workshop and said four parts needed to be replaced—one would be covered under the 10-year motor warranty, but the other three would cost ₺8,400. A...
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