On October 16, 2025, I contacted Mr. H***, who was introduced as the official representative of Garmin Turkey in Cappadocia, Nevşehir. I intended to purchase the Garmin 970 model, but his attitude and behavior were extremely rude and condescending. He showed no interest in assisting customers and wa...
I purchased my Garmin Dezl 1000 navigation device from MediaMarkt on May 2, 2023, and it recently stopped working. When I sent it to Baytekin for repair, I was told that the main board was burned and that repairing it was “not possible.” Instead, they offered to send me a new device only if I paid a...
I purchased my Garmin Nüvi 40 navigation device on March 7, 2013 from Metro Gross Market in Ankara, with an invoice. Even though the product packaging clearly states that I have a free update entitlement, Garmin technical service informed me that they cannot update the device because it is an older ...
I purchased the Garmin D2 Mach 1 watch on October 28, 2023 (invoice attached). On August 8, 2024, it malfunctioned after I used it while swimming in a pool. Despite its claimed MIL-STD-rated durability and water resistance, the watch failed and had to be replaced under warranty. I expected the repl...
Hello, I’ve been using a Garmin Vivosmart 4 with my Samsung Galaxy S5 without issues—until two days ago. Suddenly, my watch stopped showing call and message notifications entirely. I tried troubleshooting by uninstalling and reinstalling the Garmin app. Although the app now detects the watch, it re...
I was given a lifetime map update guarantee for the Garmin Nüvi 1410 navigation device that I purchased in Turkey. However, Garmin's representative in Turkey, Baytekin (https://www.baytekin.com.tr), stopped updating maps as of August 2021 (You will see that the latest map is dated August 2021 at htt...
I purchased the Garmin Nuvi 1410 navigation device with the promise of "lifetime map updates." However, no updates have been provided since August 2021. When I contacted the Turkey representative, Baytekin, they claimed the device is outdated and has too few users to justify continuing updates. Thi...
I purchased a Garmin navigation device because it was advertised with lifetime updates. However, after the sale, there is no support or updates provided. It feels like a deliberate attempt to mislead customers. When I use the device, the maps are completely outdated, often showing roads as fields, m...
I purchased the Garmin Venu 2 Plus smartwatch from Amazon, but it didn’t meet my expectations, so I decided to return it. Despite following all the steps Amazon outlined for the return process and completing everything correctly, the return has been unnecessarily delayed with no resolution in sight....
I purchased a Garmin MK1 watch, and after just 1.5 years, the battery died. The first time I went in, they replaced it. However, when I returned for another battery replacement, I was told they no longer offer that service and suggested I buy a new model with a small discount. They provided no other...
I purchased a Garmin Vivoactive 4s on May 29, 2020, and although I’ve used it for a long time, I hadn’t taken it into the pool until recently. Last week, I wore it in my gym’s pool, and immediately the text on the screen began to distort. After another swim, the display worsened and eventually disap...
I have a Garmin Golf Approach S62, but it lacks a trail running mode, which means I can’t use it for my runs. There’s no outdoor running or outdoor swimming mode either, which limits its functionality for outdoor activities. Additionally, I’m unable to load any routes or GPS, making it difficult to ...
I purchased the Garmin Fenix 7X Pro Sapphire Solar watch on 10.07.24, and despite it being 4 business days, my order still hasn’t been shipped. I am extremely disappointed with this company. Had I checked Şikayetvar beforehand, I would have known about the countless complaints and avoided purchasing...
I’ve been using the Garmin Nuvi 1410, but I’ve noticed that Garmin hasn’t provided any map updates for a long time. When I reached out to customer service, I was told that the last update was in 2020 and no new updates will be released. Does this mean Garmin is pulling out of the navigation market? ...
I purchased a Garmin 935 three years ago. I used it for two years without issue, but suddenly the battery began to drop quickly. I submitted it to a service center in Turkey to get it repaired. They told me that the battery needed to be replaced, but they couldn't do it in Turkey. Instead, they offe...
Three years back, I bought a Garmin 935, and after two years of using it, the battery suddenly began draining quickly. I took it in for servicing, and they said they couldn't swap out the battery but could give me a discount on a new model instead. Hey, I got the new Garmin 945, but after only a yea...
My Garmin Fenix 6 Pro watch's heart rate sensor abruptly stopped working. It's astonishing to have such a problem with a well-known brand like Garmin, especially considering my spouse's watch from a different brand, purchased at a considerably lower cost, works wonderfully. While I can opt for compe...
The battery on my Garmin Fenix 5X swelled and ended up damaging the mainboard. I sent it to the authorized service center, and they told me the device cannot be repaired. Apparently, there are no available spare parts for it, which is shocking given the price I paid for this watch. It’s incredibly ...
I purchased a Garmin Instinct watch expecting long battery life and reliable performance. Instead, the battery drained much quicker than expected, and now I’m facing the same issue many others have reported—Garmin refuses to replace the battery. When I contacted support, they told me to order a rep...
I purchased the Garmin Forerunner 165 based on its looks and quality displayed in pictures and videos since no one I knew had it, and there wasn't a store close by. But after buying it, it seemed like a low-quality toy for the money I spent. So, when I went to return it, they wouldn't give me my mon...
Hello, Once the warranty for my Fenix 6 watch ended on June 24, 2023, I noticed pixel loss on the screen. I'm confused, does this device only have a lifespan of two years? Should we dispose of it after two years? If the seller had told us that the device only lasts for two years, we would have reali...
I purchased a brand-new Garmin Swim 2 watch (serial number: 650006109), and to my disappointment, the device didn’t work at all right out of the box. It wouldn’t power on, respond, or function in any way. For a brand like Garmin, known for its reliability and premium pricing, this is extremely frust...
I used to wear a Garmin Fenix 5S Plus, which is advertised as waterproof up to 100 meters. However, during a routine swim in the sea—no diving involved—the watch took in water and the screen became crystallized and unreadable. When I took it to Garmin’s Turkish distributor, Baytekin, I was told the...
