Papara

My Papara account was closed approximately 2–3 months ago without any explanation. I discovered this when I tried to log in and saw a notice on the screen stating that my account had been closed. Prior to this, I had not received any warning, restriction notice, or request for documentation regardin...

I closed my Papara card and account approximately 2–3 years ago, and as far as I knew, my account appeared as closed in the system. Despite this, in 2025, money transfers were made through this account without my knowledge or consent. I only became aware of the situation today after being called to ...

For approximately 9–10 months, my Papara account has been blocked and I cannot access my money. When I try to log in, the only thing I see is that my account is “under review”, and no other explanation is provided. There is a balance of ₺69,300 in my account that I cannot use in any way. During this...

I have been experiencing a serious grievance for a long time due to my Papara personal account being unfairly blocked. My individual account has been blocked for about 7–8 months, and, although I am constantly told that it is “under review, this process has never been concluded. During this period, ...

I can’t withdraw my money after the company was shut down by the government. The only way to withdraw the remaining balance is by transferring it to an already saved IBAN, but I don’t have any saved. When I try to add a new one, the system won’t let me and keeps saying, “There was a problem and our ...

Since October 31, I have been unable to withdraw the balance from my Papara Card through the mobile app. Every time I try to withdraw money, I receive an error message saying, “You cannot complete this transaction.” When I contacted Papara customer service, they offered no solution and said they cou...

For about 10 days, I have been trying to transfer ₺320 from my Papara Card to my own bank account, but every time I attempt the transaction, I receive an error message saying, “An error occurred. Our team has been notified about the issue. Please try again later.” The transaction fails every time I ...

I have been unable to withdraw the ₺2,600 in my Papara account for the past three days. Whenever I try to withdraw cash from an ATM or transfer money to another bank, I keep receiving the warning “You have exceeded your transaction limit.” However, my account is verified as an individual account, an...

I am a Papara Black Card user, and for the past two days, I have been unable to withdraw the balance from my account. When I try to make a transaction through the mobile app, even for a small amount like ₺50, I receive a “limit exceeded” warning. My account has sufficient funds, my card is active, a...

I am a Papara Card user, and today (October 31, 2025) in Istanbul, I tried to transfer the balance in my account to another bank via IBAN. However, the transaction did not go through, and the money transfer failed. I have experienced a similar issue before. I contacted Papara customer service regar...

As of today, I am unable to access the $78 balance in my Papara mobile application account. When I try to make a transaction through the app, I receive an error message related to the daily usage limit, and I am completely unable to use my funds. This is the first time I have experienced such an iss...

For the past two days, I have been unable to make any purchases with my Papara Black Card, either online or via POS terminals, and I also cannot transfer money. Every transaction I attempt ends with a “Declined” error. My card has sufficient balance, is still valid, and there are no restrictions or ...

Today, I made a sale transaction of Apple stock through Papara. However, the $44.11 from the sale has not been credited to my account and still appears as “Pending Settlement Balance.” I completed the transaction through the mobile application, and my registered phone number is ** 542 779 25 **. Af...

Today, I tried to use my Papara Card both to withdraw money from an ATM and to make a purchase, but in both cases, I received a “declined” message from the bank, and I was unable to complete any transactions. The last four digits of my card are 3436. I currently have a balance of $17 on my card, and...

On October 31, I discovered that I could not withdraw my money from my Papara personal account due to a license cancellation, and I received no prior notification about this. My hard-earned money remains stuck in the account, and my payment due date is approaching. I tried to contact Papara custome...

Since 9:15 p.m. on October 31, 2025, I have been unable to perform any transactions through either the Papara mobile app or my Papara Card. When I try to transfer money to another IBAN, I receive the error message: “Error! Your transaction cannot be completed at this time.” I cannot perform any acti...

In my Papara mobile application account, I have 8.96 grams of virtual gold, valued at approximately $1,120. However, since the Papara application is about to be completely shut down, I am unable to withdraw or transfer this virtual gold to my account or any other account. I encountered this issue th...

Today, a transfer of $1,668 was made to my account through the Papara app. However, an excessive transaction fee of $35.75 was deducted from the transferred amount. Moreover, this deduction was made directly from the incoming funds rather than from the sender, and I received no prior notification. N...

On September 16, my account on the Papara app was permanently closed without any prior notice. Although there were no illegal or faulty transactions on my account, this action was taken on the grounds that my financial transactions were deemed problematic. When I called customer service, I was treat...

On June 15, 2024, someone sent me money via the Papara mobile app. However, instead of being shown as the recipient, the system incorrectly displayed me as the sender of the transaction. As a result, 15.68 TL was deducted from my account as a FAST transfer fee. In reality, I was only the receiver, ...

Today, while trying to verify my account in the Papara mobile app, I received a warning that my identity information was already registered to another Papara account and that, due to company policy, my account had been permanently closed. When I attempted to reopen my account, I was met with the mes...