I am writing to report a serious and unresolved optical defect with my ViewSonic PX749-4K projector, purchased from Hepsiburada in Istanbul, Türkiye, from the seller Proof Teknoloji. Since early September, the projector has been suffering from a major image quality problem that cannot be explained b...
Our company uses approximately 40 ViewSonic monitors, all from the 24-inch series and consisting of multiple different models. Of these monitors, which we purchased between 2023 and 2024, five units became completely unusable immediately after their warranty period ended due to issues such as panel...
On March 12, 2025, I submitted my ViewSonic VX2718-2KPC-MHD monitor (Serial No: WAL223600457) to the authorized service center, requesting a replacement under warranty. However, on the same day, I received a message stating that my request was denied because the product was considered "out of warran...
2 years ago, I bought a brand new Viewsonic x100 4K projector for ₺31,000. The outermost lens was scratched, and the image was faded in some areas. When I sent a photo of the scratched outer lens to the Viewsonic authorized service and asked about the replacement fee, the answer they gave me was tha...
I had been using the Viewsonic VX2728J 27" 0.5 MS 180 Hz 2xHDMI+DP FreeSync Premium FHD IPS LED Monitor, which I purchased from n11.com on 24/02/2024, for a few months without incident, until recently, when a horizontal line appeared on the taskbar. (I've used two units since I first purchased them....
I bought a ViewSonic M1 Pro projector from Pazarama. However, although being brand new, the glass had dust and hair particles that should not have been present. I sent it to the service center, and they issued a report indicating that it was problem-free. After calling them again and providing video...
I bought a Viewsonic XG2431 monitor from Sinerji.gen.tr for ₺8,499, which was a great deal compared to the usual price of ₺14-15,000. Upon receiving the monitor, I couldn't help but notice some dead pixels and a minor light leak. I reached out to Sinerji.gen.tr and they advised me to ship the monito...
I've been using the Viewsonic M2e projector, which claims to have a 20,000-hour warranty on the lens. However, after a year and 5600 hours of use, the tablet began displaying dead pixel problems. When I sent it in for warranty repair, they said they had changed the optical lens. When I received the ...
I purchased a Viewsonic monitor, and after just two months, I noticed pixel issues—1 red dot, 2 black lines, and 2 white-like pixels forming. Desperate for a resolution, I contacted customer support via email, only to face disappointment. They claimed the problem fell within 'standard parameters' an...
I purchased a ViewSonic mini projector from Sok Market on May 14, 2023, and within the second month, it malfunctioned, refusing to hold a charge and experiencing shutdown issues during the third use. Upon contacting the Turkish warranty provider, KVK, at 216-451-9890, I faced a week of futile attemp...
Hey, I just ordered a big Viewsonic monitor two days ago. When I got the product, I saw that the stand had a crack in it. I reached out to the seller and sent them the required pictures. The seller told me to go to the service team. I called the customer service team and told them that I just needed...
I'm disappointed by the lack of responsiveness from ViewSonic's customer service. Unfortunately, their website does provide contact information, such as the phone number 02164519890. Unfortunately, despite my numerous attempts to dial this number, I have been consistently unsuccessful in reaching ev...
Viewsonic 27" VX2718-2KPC-MHDJ QHD 2560 X 1440 FreeSync 1MS 165HZ 2xHDMI DP curved monitor I bought from Hepsiburada on 28-12-2022 Mr. : The product numbered WRJ222300601 failed on April 13, 2023. 2 days for the product I left on April 14 Then came the information that there will be a change. But no...