Samsung EcoBubble Washing Machine Doesn’t Wash Properly & Stopped Taking Water

Samsung EcoBubble Washing Machine Doesn’t Wash Properly & Stopped Taking Water
Nigar
Samsung
January 26, 2025 3:58 PM23

I received a Samsung EcoBubble washing machine as a gift from my children, but it has been a huge disappointment. No matter which detergent I use, the washing performance is terrible.

First, I noticed that the machine pulls water intermittently, never filling properly. For an 11 kg capacity machine, I have never seen enough water inside during a wash cycle. Now, after just one month of use, it has completely stopped taking in water.

This is unacceptable for a brand-new appliance. I will never choose Samsung again after this experience. I demand an immediate solution—either a full replacement or a proper fix. Samsung, please respond!

Samsung
January 30, 2025 9:11 AM (3 days after complaint)

Dear customer, We could not reach you because you did not share your contact information. You can reach our live support lines. Sincerely, Samsung Electronics Turkey

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