Qatar Airways refused to help with a check-in issue, causing me to miss my flight; how can I get a refund?

On May 11, 2025, I purchased two tickets directly from Qatar Airways’ official website for flight QR242 from Istanbul Sabiha Gökçen to Doha, scheduled for June 23, 2025, at 13:35. Just two days before departure, the airline unilaterally rescheduled the flight to 18:05 without my consent or prior con...

I’m extremely frustrated with the way Qatar Airways and Yolcu360 have handled our refund request. I purchased a ticket for my father, but when he arrived at the airport, he was denied boarding due to being placed on a blacklist—something we were never informed about during the booking process. The ...

I’m extremely disappointed with both Qatar Airways and Yolcu360. I purchased a ticket for my father through Yolcu360, but when he arrived at the airport, he was denied boarding because his name was allegedly on a blacklist. The airline handed him a document confirming this and told us to request a r...

On March 27, 2025, I booked my brother a confirmed Qatar Airways flight (A250228732751) from Esenboğa Airport to Riyadh, with a layover in Qatar. He had a valid ticket, confirmed reservation, Saudi Arabia residency permit, and documented proof of entry and exit. Despite presenting all of these at ch...

On December 9th, we had a connecting flight with Qatar Airways: Denpasar–Kuala Lumpur–Doha–SAW, departing at 21:55. Due to AirAsia’s flight from Denpasar departing at 23:15, we arrived in Kuala Lumpur only to find that the Qatar Airways flight had already closed its gates. Navigating the airport wa...

I am a Turkish resident and my residency was in the process of renewal. Turkish immigration provides a travel document. I traveled from Istanbul to Lahore on the same document on the 1st of December. When I was leaving Lahore on 7th December, they stopped me at the counter and said they needed a pay...

I purchased a Qatar Airways ticket from Turkey to Malaysia, opting to pay extra for a refundable return ticket. My departure ticket cost $350, and the return ticket was $760, totaling $1112. Since I was uncertain about my return plans, I chose the refundable option. However, when I canceled my retur...

I purchased a round-trip Qatar Airways ticket from Turkey to Malaysia, opting for a flexible return ticket since I anticipated the possibility of canceling it. The total cost was $1,112: $350 for the outbound flight and $762 for the return flight, which was advertised as fully refundable. Today, wh...

I attempted to change the date of my Qatar Airways flight, but somehow ended up selecting the same date and flight again. Despite this being an obvious mistake, Qatar Airways charged my card $47 for the so-called change. When I contacted their call center to resolve the issue, I was told there was n...

On October 8, we planned a 12-day honeymoon trip from Singapore to Bali, but Qatar Airways refused to let me board at Sabiha Gökçen Airport due to a slightly faded passport photo. I’ve used this passport for years, including getting a visa from France 7 months ago, but they still denied boarding. As...

I purchased a flight ticket from Qatar Airways for a trip from Istanbul to Jakarta, which I later converted into a voucher and then canceled. I requested a refund, and after extensive back-and-forth communication, we agreed on the refund terms without any deductions. I asked for the refund to be sen...

I had a round-trip ticket with Qatar Airways from Istanbul to Doha to Narita Tokyo, but they refused to let me board. Despite having a passport valid for over six months until 2030, hotel reservations for a night in Japan, my stay address, and an invitation letter, they demanded a 69-day accommodati...

On July 3rd, my boyfriend and I encountered a problem before our flight in Ankara. As international students, we bought our tickets with a 10% discount through the student club on June 20, 2023. We knew that student club members have an extra 10kg baggage allowance. My boyfriend's student club membe...

I bought a Qatar Airways ticket for a flight at 13:45 on December 6, 2022, to Sao Paulo. I've flown with this company three times before. This time, though, I bought the ticket in Kadikoy from MNS Turizm. It's too bad that my friend's name didn't show up on the flight back from Sao Paulo, and my fli...

My mother and I were scheduled to board a flight to Bali, Indonesia, at 8:10 p.m. on March 10th, with a layover in Doha. We contacted the consulate for more information prior to our trip, and my mother received a PCR test as well as her second dose of the vaccine as a precaution. We had previously c...

On March 10th at 20:10, my mother and I had a flight to Bali, Indonesia with a layover in Doha. Before our trip, we contacted the consulate for detailed information and followed all the necessary precautions, including getting a PCR test and the second dose of the vaccine. When we arrived at the air...

In December, I purchased a ticket to Seoul from Qatar Airways. However, there was an issue with K-ETA while checking in. We were unable to check-in. Before the flight's gates closed, I asked if I could cancel my ticket and if they could assist me with this, and they made me wait. When the gates clos...

I purchased a ticket with Qatar Airways for a December flight to Seoul. However, when I tried to check-in, there was a problem with K-ETA. I couldn't complete the check-in process. Before the gates closed, I asked if my ticket could be canceled and if they could assist me. They kept me waiting. When...

There is no such thing as customer service offered by Qatar Airways. Despite the fact that they claim to have a customer service hotline that is available around the clock, I was unable to get in touch with anyone through any of their Turkish numbers or offices. I tried calling the numbers listed on...