After using the No. 2 BB cream I purchased from Farmasi on June 26, 2026, for approximately one week, I noticed that bot...h the texture and color of the product had completely changed compared with the one I had used previously. The color is now much darker, does not match my skin tone, and looks noth
I was very dissatisfied with the acne treatment skincare cream I purchased online from Farmasi. Shortly after I started ...using the product, I developed discoloration on my skin on August 1, 2026, and I could not understand why this happened. Because of this negative experience, I requested a return,
I purchased Farmasi’s “New Generation Pomegranate Package,” and the products were delivered to me on August 7, 2026. Whe...n I reviewed the contents of the package, I noticed that 4 of the 8 products were lip products. I expected a package like this to contain a wider variety of different products, so
I have been a Farmasi representative for a long time, and I do not use products from other brands because my skin is ver...y sensitive. Because I was experiencing dry skin, I purchased Farmasi’s Nutriplus Hydro Drops serum after seeing it in videos shared by our leaders on WhatsApp and based on their r
In my most recent order placed as a Farmasi member, the Farmasi Shower Gel arrived with the cap completely open. Althoug...h the shipping box itself was carefully packed, the shower gel had no protective seal, and the cap was fully open when I received it. Previous bottles I purchased were sealed and n
I ordered Farmasi Bianca Perfume through Farmasi's official website as a registered member. I placed my order on May 15–...16, and it was delivered on May 22. My order number is TR-22745601. When I received the perfume, I immediately noticed that the bottle was different from the one shown in Farmasi's
As a Farmasi member, I placed an online order through Farmasi's official website on April 17 for $37. About one minute a...fter completing the purchase, I immediately canceled the order due to a change in my circumstances. Even though the cancellation occurred while the payment was still in the authori
As a Farmasi member, I purchased two bottles of Dr. C T** Garlic Anti-Hair Loss Shampoo** through Farmasi's official web...site. I paid $4 for each bottle, for a total of $7, using my credit card. I decided to try the product because of the positive reviews and expected it to help reduce my hair loss.
I am waiting for my March 2026 Farmasi commission payment, but it still has not been deposited into my account. Farmasi ...stated that the payment, after the legally required withholding tax of $172, would be made on April 27, but I have yet to receive any funds. In addition to the delayed payment, I h
For approximately 10 hours, I have been trying to complete a purchase on the Farmasi Turkey online store using the "Cont...inue as Guest" checkout option. However, the website repeatedly tells me that my email address is invalid, even though I have entered it correctly. When Farmasi sends me the email
I registered as an individual member with Farmasi in 2026. Within about a week of signing up, I began receiving frequent... phone calls and text messages from different people. During some of these conversations, I was spoken to in a rude and disrespectful manner, including the use of offensive languag
I purchased the Farmasi Stick Contour Wink through the Farmasi app for delivery to my address in Ümraniye, Istanbul. My ...order number is TR-22110767, and I paid $9 for the product. When it arrived, I noticed the marking "08/25" printed on the bottom of the packaging, which immediately raised serious
I have been using my Bimcell phone number ending in 54 for approximately 7–8 years. Today, at different times throughout... the day, I received unexpected text messages from Farmasi and Golden Rose (GRP Kozmetik San. ve Tic. A.Ş.) without my knowledge or permission. The text message from Farmasi state
I have been receiving Farmasi promotional text messages three to four times a week. I previously purchased products from... the company and shared my phone number for that purpose, but I no longer wish to receive any marketing messages. Despite this, Farmasi continues to send SMS messages even though I
For the past two weeks, I have been trying to reach a reliable Farmasi representative, but I have been unable to get in ...touch with anyone who can actually help. I don't feel comfortable purchasing products from unknown sellers listed on the online marketplace. Instead, I want to buy directly from an
I have been a Farmasi member for years and have shopped through the company's website on many occasions without any issu...es. On October 10, 2025, I purchased a mascara for $11. Because I had always trusted the quality of Farmasi products, I did not open or inspect the mascara when it arrived. Instead
I became a Farmasi member and placed an online order for two foundation products through the company's website. When I e...ntered the shade number I had previously purchased, I realized the product formulation had changed. After receiving the order, I wanted to exchange the foundations, but I was met w
About four years ago, I became a Farmasi member through someone who contacted me on WhatsApp. Later, I requested that my... membership be canceled and that all of my personal information be permanently removed from Farmasi's system. However, the person who enrolled me told me that while my membership c
One of the main reasons I became a Farmasi member was to buy the same products I like at affordable prices on a regular ...basis. Unfortunately, over the past year, I've become increasingly disappointed because many lipstick products have been renamed, reformulated, or discontinued. The biggest issue
On January 16, I placed Farmasi order TR-20660456 and canceled it later that same day. I paid a total of $37 with my deb...it card. Despite canceling the order immediately, I have still not received my refund. I have also been unable to reach Farmasi's customer service because I could not find a worki
I've been buying this mascara for years, but its quality has continued to decline. I previously submitted a complaint ab...out the same issue, but I was persuaded to remove it after it seemed like the problem would be addressed. Unfortunately, nothing actually changed. The biggest issue is that the pr
Although my Farmasi membership is still active, I can no longer log in to the system. It seems like some kind of change ...was made to the login process, but I never received any notification or instruction. Initially, I thought maybe my account had been suspended, so I submitted a request to have it r
I accidentally ordered the wrong item from Farmasi and quickly realized there’s absolutely no way to return or exchange ...it—not even if the package is unopened. They make it incredibly difficult for customers to reverse mistakes, even though most brands today offer at least a basic return or exchange
I recently ordered several items from Farmasi, including the Paptika and Chili product lines, and was shocked to discove...r that some of them were expired. What’s worse, none of the packages displayed a production or expiration date, making it extremely difficult to verify freshness before use. It ap
