For the past 20 days, my Samsung Vu55BU8500 television has had a vertical darkened area about 10 cm wide on the screen. I purchased the product from the Samsung dealer in Düzce, and my invoice number is AGR 2023000001575. The installation was completed in January 2025. After the issue began, I contacted the authorized service center, but I was told that the problem would not be covered under warranty. However, I have the invoice, and I expect my product to be evaluated under warranty.
I request that Samsung repair my television free of charge under the warranty. I kindly ask that my issue be resolved as soon as possible.
About 2–3 weeks ago, my Samsung UE55BU8500 TV developed a screen blotching issue. The warranty had expired 10 months earlier, and I had purchased the product from Vatan Bilgisayar. I still have the invoice and all related documents. After the problem occurred, I contacted Samsung customer service, a...
On 22.10.2022, we purchased a Samsung 65-inch Frame TV from Vatan Bilgisayar Nilüfer Bursa branch. When purchasing, I added a 3-year extra Gig Insurance in addition to the 2-year normal warranty. After 1.5 years, light leakage occurred on the TV screen by itself. A white line appeared in the middle ...
I purchased a Samsung 60BU800 TV in 2022 but did not open the box until July 2023, when I had it professionally installed. At the time, the technician assured me that the warranty would start from the installation date. Yesterday, while watching TV, the screen suddenly went black. I immediately con...
I bought a Samsung UE55TU8500UXTK TV from Vatan Bilgisayar on 22.07.2021. Yesterday, it started turning off and on by itself, getting stuck on the screen displaying "Smart TV by Tizen" with flickering text, while the remote control's light flashes. Ironically, this malfunction occurs just 8 months a...
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