I purchased a round-trip Qatar Airways ticket from Turkey to Malaysia, opting for a flexible return ticket since I anticipated the possibility of canceling it. The total cost was $1,112: $350 for the outbound flight and $762 for the return flight, which was advertised as fully refundable.
Today, when I canceled the return ticket, I was informed that I would only receive $293 as a refund. This means I effectively paid $819 for one flight. To put this into perspective, I could have purchased two tickets for that amount.
I’m writing this complaint to inform others. Qatar Airways’ policies are misleading. If you don’t truly need a refundable ticket, don’t pay extra, as the refund process is not what it seems. I urge the company to improve transparency in their pricing and refund policies.
I purchased a Qatar Airways ticket from Turkey to Malaysia, opting to pay extra for a refundable return ticket. My departure ticket cost $350, and the return ticket was $760, totaling $1112. Since I was uncertain about my return plans, I chose the refundable option. However, when I canceled my retur...
I purchased a round-trip ticket from Turkish Airlines to New York. I did the same in September 2021. The outbound flight allows for a paid refund and change, while the return flight, which is fully flexible, promises a full refund. Date changes are also free because I might need to travel to two sta...
In August, I purchased a round-trip ticket from New York to İzmir via Turkish Airlines (THY) and paid extra for a refundable option. After canceling my return ticket, I was shocked to learn that THY would only refund $407, despite paying a total of $2038 for the round-trip ticket. It’s impossible t...
I purchased a Qatar Airways ticket for ₺54,000, and within just 12 hours, the price dropped to ₺42,000! Naturally, I wanted to reach out to the airline for assistance, but getting in touch with them is nearly impossible. Their customer service is completely unhelpful, and worst of all, they offer no...
I purchased a flight ticket from Qatar Airways for a trip from Istanbul to Jakarta, which I later converted into a voucher and then canceled. I requested a refund, and after extensive back-and-forth communication, we agreed on the refund terms without any deductions. I asked for the refund to be sen...
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