I bought a pair of suede Puma sneakers from the In Street store inside Torium Mall about three months ago. I was only able to use the shoes for about one month. The cream-colored sneakers quickly turned brown, experienced severe discoloration, and the material hardened. At this point, the shoes are completely unwearable, and despite trying to clean them, they cannot be restored in any way.
I sent the product in for inspection, but my request was rejected with the explanation that “no manufacturing defect was found.” I do not believe this kind of rapid discoloration, complete color damage, and hardening of the material is caused by user error, and I do not accept this response.
For this reason, I am requesting either a refund or a product replacement for these defective shoes.
I purchased a pair of Puma sports shoes from your store on June 8, 2025. Even though I did not use the shoes heavily, the front parts began to burst open and the upper fabric started fraying and wearing out in less than two months. Before even reaching three months of use, the shoes became unusable,...
On July 3rd, I delivered my shoes to the In Street store for inspection. I received the results a month later, after wearing them only 5 times during that time period. They claimed at one point that there was no manufacturing flaw. I resent them, but this time I never received a call or email with a...
I bought a pair of Puma shoes in October, and by December, they had been tampered with from a different location. After having it inspected, I was told that there were no manufacturing defects, but I could get it repaired at no cost. In February, the product was reopened from a different location, a...
I purchased a pair of Puma shoes from the In Street store. Even though I only wore them for an hour every other day, they completely fell apart on the inside and edges. It's so frustrating that this has happened again with the same shoes. When I sent them for inspection, they attributed the issue to...
I bought a pair of Nike shoes from In Street just two months ago, and they’ve already torn. I only used them for walking, so it’s baffling how they could rip so quickly. I sent them in for inspection, and within three days, I received a message stating, “There is no manufacturing defect.” I trusted...
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