Levi's

I bought a pair of Levi's 511 jeans from one of their stores 13 months ago. I usually wore them only 1 or 2 days a week; I work in an office job, drive to the office in the morning, sit on an office chair all day, and take off the jeans around 7 p.m. A tear appeared on the fabric near the back pocke...

I bought two pairs of jeans last week, with the second one being 50% off. However, the sales assistant at the store seemed clueless about what she was doing or which jeans to recommend. She was clearly in a bad mood. When I got home, I realized that one of the jeans she put in my bag was the wrong s...

Levi’s advertises a 20% discount code for new members on their first purchase, but despite signing up and providing my email address, I never received the code. After checking the website, I noticed several similar complaints about this issue, none of which seem to have been addressed or resolved. I...

Levi’s website clearly states that new members receive a 20% discount code for their first online order. I registered as a new member, but the promised discount code was never sent to my email. This is misleading and frustrating, as I specifically signed up expecting this offer. I request that Levi...

I purchased a navy jean bag from Levi’s, and it has caused significant issues. The bag’s dye has transferred onto my clothes, staining them navy blue, and the color even transfers to my hands and skin when touched. Despite multiple attempts, I’ve been unable to contact Levi’s for a resolution. The ...

I purchased the famous Levi’s 501 jeans from Boyner in Istanbul, expecting premium quality from both brands. However, I was deeply disappointed when the jeans started to stretch excessively and the knee area lost its shape after minimal use. This is far from the durability and craftsmanship I antici...

I purchased two pairs of Levi’s jeans from Marmara Park AVM in Istanbul. After a short time, I noticed that one of the jeans had fabric deterioration on the back in multiple spots. I reported this issue to customer service, and after some time, they informed me that a refund had been processed to my...

Levi's Turkey customer service is incredibly poor. They shipped me the wrong product without even an apology, speaking to me as if they didn’t care about customers at all. They refused to help or apologize, and the tone was as if they owned the company. I’ve decided to return all my orders. This exp...

After just a couple of weeks, I realised that my new Levi's trousers were leaving marks on my phone. I returned them to Levi's at Optimum Mall, where I initially purchased them. They contacted me later, informing me that my trousers had been approved and were ready for pick-up. However, they also st...

I purchased eight pairs of Levi's jeans from the Levi's store approximately one year ago, under the assumption that they were of high quality. On the other hand, my husband has only worn one pair approximately ten times in a year, as he switches between jeans from another brand. Even with only minim...

I placed an order on the Levi's website on May 14th. Despite the product being dispatched, I didn't receive it, so I inquired about its status via email. To my surprise, they had initiated a return without my knowledge or consent. Customer service claimed it was due to damaged packaging, insisting i...

I purchased a pair of Levi's jeans from the store 7 months ago, and within a month, they faded. I got a replacement, but the new pair also faded. After that, I received no further support. I took the issue to the Consumer Arbitration Board, which ruled in my favor, but Levi's appealed, and I still h...

I had a major issue with the ash-colored pants I bought from Levi's. I noticed a defect when I made the purchase and exchanged it at the store. However, after one or two washes, a new defect appeared, so I returned it, and they acknowledged the mistake. I purchased the same pants again and experienc...

I have never seen such disrespect. All my jeans and shirts are Levis brand and I wear them with pleasure, but I don't know what to do after this disrespect. I went to Ankara Nata-Vega Levis store and noticed that the factory zipper of one of my newly purchased jeans was defective. I reported that th...

I paid 1600 TL for jeans at the Levis Meydan store in Trabzon. When I got them home, I realized they weren't to my taste, so I tried to return them. However, I was told that because I had removed the barcode and label, they would not accept the return. While the jeans were still on me, the store emp...

On October 7th, I made a purchase and waited for about 15 minutes at the checkout counter. The transaction took an unusually long time to complete. When I got home, I realized the security tag was still attached to the item, so I had to return to the store for a 40-kilometer round trip. I also made ...

I made a purchase from the Levi's store in Panora Shopping Mall on July 23, 2023. Unfortunately, the salesperson did not inform me of my right to cancel the purchase. Later, I discovered that the same item was available on the store's website for a significantly lower price. The following day, July ...

I was at the store for  Levis 501 and they only had my size on the mannequin. But, they were cool enough to bring me that exact pair, but when I got home and tried on the jeans, I didn't see any issues at the back because you can't really see it when you wear them. I didn't even notice there was a p...

I had high expectations for this garment, but it completely failed to deliver. In the past, when I've bought the exact same items, there were zero issues. There are flaws and distortions in the fabric that make it look like a rag. It's that bad, the trousers look to be completely ruined. paid a lot ...

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I bought a pair of Levis 501 jeans from the Forum Istanbul shopping mall last week. When I attempted to return the item because it did not fit properly, the store refused to accept the refund or even exchange the product, much to my dismay. This is a direct violation of my consumer rights because th...

I bought a pair of Levi's jeans last month and have been having trouble getting my money back ever since. I paid in installments and was told that the refund would be returned to my credit card as soon as possible, but days have passed and nothing has arrived. Furthermore, there was no refund listed...