I purchased a Levi’s cotton trouser approximately 7–8 months ago from the Levi’s store in Balıkesir Avlu AVM. After abou...t 3–4 months of use, despite using and washing the product in accordance with the instructions and under normal daily conditions, the trouser suddenly tore and became unusable. I c
I bought a pair of Levi's 511 jeans from one of their stores 13 months ago. I usually wore them only 1 or 2 days a week;... I work in an office job, drive to the office in the morning, sit on an office chair all day, and take off the jeans around 7 p.m. A tear appeared on the fabric near the back pocke
I bought two pairs of jeans last week, with the second one being 50% off. However, the sales assistant at the store seem...ed clueless about what she was doing or which jeans to recommend. She was clearly in a bad mood. When I got home, I realized that one of the jeans she put in my bag was the wrong s
Levi’s advertises a 20% discount code for new members on their first purchase, but despite signing up and providing my e...mail address, I never received the code. After checking the website, I noticed several similar complaints about this issue, none of which seem to have been addressed or resolved. I
Levi’s website clearly states that new members receive a 20% discount code for their first online order. I registered as... a new member, but the promised discount code was never sent to my email. This is misleading and frustrating, as I specifically signed up expecting this offer. I request that Levi
I purchased a navy jean bag from Levi’s, and it has caused significant issues. The bag’s dye has transferred onto my clo...thes, staining them navy blue, and the color even transfers to my hands and skin when touched. Despite multiple attempts, I’ve been unable to contact Levi’s for a resolution. The
I purchased the famous Levi’s 501 jeans from Boyner in Istanbul, expecting premium quality from both brands. However, I ...was deeply disappointed when the jeans started to stretch excessively and the knee area lost its shape after minimal use. This is far from the durability and craftsmanship I antici
I purchased two pairs of Levi’s jeans from Marmara Park AVM in Istanbul. After a short time, I noticed that one of the j...eans had fabric deterioration on the back in multiple spots. I reported this issue to customer service, and after some time, they informed me that a refund had been processed to my
Levi's Turkey customer service is incredibly poor. They shipped me the wrong product without even an apology, speaking t...o me as if they didn’t care about customers at all. They refused to help or apologize, and the tone was as if they owned the company. I’ve decided to return all my orders. This exp
After just a couple of weeks, I realised that my new Levi's trousers were leaving marks on my phone. I returned them to ...Levi's at Optimum Mall, where I initially purchased them. They contacted me later, informing me that my trousers had been approved and were ready for pick-up. However, they also st
I purchased eight pairs of Levi's jeans from the Levi's store approximately one year ago, under the assumption that they... were of high quality. On the other hand, my husband has only worn one pair approximately ten times in a year, as he switches between jeans from another brand. Even with only minim
I placed an order on the Levi's website on May 14th. Despite the product being dispatched, I didn't receive it, so I inq...uired about its status via email. To my surprise, they had initiated a return without my knowledge or consent. Customer service claimed it was due to damaged packaging, insisting i
I purchased a pair of Levi's jeans from the store 7 months ago, and within a month, they faded. I got a replacement, but... the new pair also faded. After that, I received no further support. I took the issue to the Consumer Arbitration Board, which ruled in my favor, but Levi's appealed, and I still h
"Thank you for their interest."
I bought a couple of Levi's pants just a few days back and tried to return ...them with all the tags and receipts still intact. Even though I have the le
I had a major issue with the ash-colored pants I bought from Levi's. I noticed a defect when I made the purchase and exc...hanged it at the store. However, after one or two washes, a new defect appeared, so I returned it, and they acknowledged the mistake. I purchased the same pants again and experienc
I have never seen such disrespect. All my jeans and shirts are Levis brand and I wear them with pleasure, but I don't kn...ow what to do after this disrespect. I went to Ankara Nata-Vega Levis store and noticed that the factory zipper of one of my newly purchased jeans was defective. I reported that th
I paid 1600 TL for jeans at the Levis Meydan store in Trabzon. When I got them home, I realized they weren't to my taste..., so I tried to return them. However, I was told that because I had removed the barcode and label, they would not accept the return. While the jeans were still on me, the store emp
On October 7th, I made a purchase and waited for about 15 minutes at the checkout counter. The transaction took an unusu...ally long time to complete. When I got home, I realized the security tag was still attached to the item, so I had to return to the store for a 40-kilometer round trip. I also made
I made a purchase from the Levi's store in Panora Shopping Mall on July 23, 2023. Unfortunately, the salesperson did not... inform me of my right to cancel the purchase. Later, I discovered that the same item was available on the store's website for a significantly lower price. The following day, July
