I received a Euro transfer through Ria, and the amount appears in my account. However, when I try to transfer it to my bank, I get an error saying, “Monthly limit of €5000 reached.” This makes no sense, as this is my first transaction of the month! I immediately contacted customer service, and they...
On February 3, 2025, I transferred money from my Kuik Para account to my own name in Thailand. Before confirming the transaction, I was clearly shown a €40 fee, which I agreed to. However, when I went to collect the money, I was shocked to see that €110 had been deducted instead! This is completely...
I am unable to withdraw my money sent via Ria through Vakıf Katılım mobile banking. When I contacted customer service, they told me to visit a branch. I explained that I am currently abroad, but they still insisted that I call a branch for help. I called the branch, and they told me they can’t do a...
I have been receiving payments through Ria Money Transfer without any issues, but today, I was unable to collect my money. When I checked, I saw that the transfer is under review. The website states that reviews take a maximum of 3 hours, yet my transaction has been pending longer than that. There ...
I transferred nearly €5000 from Augsburg, Germany, to Söke, Aydın, Turkey, but after a week, the money still hasn’t arrived in the recipient’s account. This is an unacceptable delay for an international money transfer, especially when such a large amount is involved. When I contacted customer servi...
I went to the Ria branch in Zeytinburnu twice today to receive €1,000 from abroad, but both times, they refused to give me the full amount in euros. Instead, they said they could only provide €900 and would give the remaining €100 as ₺3,540—forcing me to accept a terrible exchange rate. When I quest...
A friend sent me money from abroad via Ria Payment on Thursday, yet I still haven’t received it. I’ve been waiting for days, and every time I call Ria customer service, they keep saying there is a "system issue." This is completely unacceptable—how long am I supposed to wait? If there is a technical...
I can’t see the money sent to me through Ria! The PIN code keeps giving an error, and I’ve been struggling with this for days. No matter what I try, the system won’t let me access my funds. I even went to the bank, but they couldn’t help either—just another error with no solution. I have no idea if...
I'm beyond frustrated to discover that multiple unauthorized transactions have occurred through Ria Money Transfer using my personal details. I've only used Ria twice in my entire life, with years between each transaction. Suddenly, I'm informed that numerous withdrawals have been made in my name wi...