Today I placed a wrong order with the Missha MClub online store (Order No: 6821226). As soon as I noticed, about ten minutes later, I requested to cancel the order. However, customer service told me that because the order is already in the preparation stage, cancellation cannot be done—they advised ...
I received the Missha Tint Dare series lipstick I ordered from Trendyol (#10547986646) without a protective seal on the packaging. For cosmetic products, I believe a safety seal is necessary for hygiene and security reasons. There was no other issue with the packaging itself, but receiving it withou...
In August 2025, I purchased a vitamin C facial cleansing gel from the Missha store at Samsun Piazza AVM and upon first use, I experienced severe skin irritation and an allergic reaction. My skin barrier was significantly damaged, and I had to use a barrier-repair cream and antihistamine medication f...
On September 4, 2025, I purchased the 2-shade of the vegan “Clio Cushion Blur” effect foundation from the Missha store in Bahçelievler, Ankara. When I began using the product, I noticed that pressing the sponge did not release a sufficient amount of foundation, as shown in videos. Normally, when the...
The pink-series sunscreen I purchased from Missha’s website caused a serious allergic reaction on my skin. After using the product, I developed breakouts and extreme sensitivity, and this condition lasted for nearly two weeks. Despite experiencing this health issue, I contacted Missha customer servi...
Missha is a skincare and cosmetics brand I use and love, but the eyeliner cap breaks on its own, drying out and ending up in the trash. The cap of the eyeliner I bought a month ago broke in my makeup bag the night before, contaminating all my products. Because I loved the brush, I thought it was my ...
I purchased two Missha Tone-Up sunscreens for myself and one for my mom after seeing how many positive reviews and recommendations it had online. I truly expected it to work well, especially because it’s marketed as a skin-brightening and tone-evening sunblock. Unfortunately, this turned into a comp...
I bought the Missha Rice Essence Sheet Mask expecting gentle care, but instead, it caused a horrible reaction. As soon as I applied it, my entire face started burning. I took it off right away, but the damage was already done—my skin turned bright red and the burning hasn’t stopped. It feels like so...
I purchased Missha Power Block Tone Up and Juicy Pang products through Trendyol, trusting the brand's reputation and the positive reviews. Unfortunately, this turned out to be a huge mistake for my skin. Shortly after using them, I started breaking out—something that has never happened to me before ...
Missha Tone Up sunscreen caused breakouts on my skin. This is my first time using a sunscreen from this brand, and I’ve never experienced anything like this with other sunscreens I’ve used before. Normally, I don’t get pimples very often, but after applying this product, noticeable breakouts appeare...
I ordered Missha and Peripera lipsticks from Trendyol, and to my surprise, both items arrived without any protective seals or hygiene bands. There was no way to tell if the products had been previously opened or used. As a customer, I should be able to trust that my cosmetics arrive safely sealed an...
I recently purchased the Missha Rice Essence Sheet Mask, assuming it had a clean and gentle formula suitable for my sensitive skin. I've trusted Missha products for years, but this experience left me shocked and incredibly disappointed. The moment I applied the mask, my face started to burn intensel...
"The given number called me once, I was not available and couldn’t answer. When I tried to call back, I couldn’t reach them. I called many times, I sent them an email, but they only replied with their working hours. Even when I call during working hours, I can’t reach them. I understand they might be busy, but is it really this much? If the company’s contact line is not dealing with customers, what is it dealing with? Have a good day."
I recently purchased an eyeshadow from Missha, testing the shade on my hand at the store before buying it. However, once I left and saw the product in natural lighting, I realized it looked completely different and would not suit me at all. I decided to return it—without even opening the packaging—o...
Every time I apply the Missha sunscreen, especially on my forehead, it causes intense itching, and within hours, I start to break out badly. My skin has deteriorated significantly since using this product. My forehead is now covered in painful acne and red patches, and the irritation keeps spreading...
About two months ago, I purchased Missha Collagen and used it as part of a skincare set. However, shortly after, I started breaking out. When I returned to the store, the original salesperson wasn't there, so I asked another employee for advice. Instead of addressing the issue, they simply told me t...
I purchased the Missha Power Block sunscreen based on a recommendation, but after using it, I started breaking out. At first, I thought it was from something else until redness and irritation appeared on my chin and continued to grow. After using it more, I realized the sunscreen was causing the iss...
"I would like to thank Regional Manager Ms. Nilay for her interest and concern in reaching out to me. She responded promptly to address the issue. She solved in one day a situation that couldn't be resolved in two months. It's really important to have knowledgeable people handling such matters, but I would also like to reiterate that the attitude and work approach of the store employees is lacking."
I ordered a Missha liquid blush, which was supposed to be delivered to my address. After waiting for over a month and contacting the company multiple ...
I purchased two Missha Essence sunscreens. I started using the first one with no issues, but when I randomly checked the second bottle today, it felt almost empty. Upon closer inspection, I saw that half the sunscreen was missing, and I hadn’t even used it yet. Since I’ve already used the first bott...
I purchased a foot mask from Missha, trusting the reviews, but I was completely disappointed. Despite paying a good amount, it did absolutely nothing to help my feet. In fact, it made them even drier and worse than before. I feel like I’ve been misled by the positive reviews. I trusted the brand, bu...
I’ve been using Missha sunscreen daily for over a month, and my skin has broken out like never before. Painful, cystic acne has developed all over my face, and the breakouts aren’t healing. Instead of preventing blemishes, this sunscreen has left me with even more scars. I started using it to protec...
I placed an order for a Missha product over a week ago, and it still hasn't been shipped. The status continues to say "order being prepared," and I’m beginning to regret my purchase. This delay feels unreasonable for something that should be a straightforward process. Why is it taking so long just t...
I purchased the Missha Goblin Blackhead Peel-Off Mask 20 days ago and used it for the first time today. My skin turned bright red with constant burning and stinging sensations, leaving me worried about potential scarring. I’ve always loved Missha products, but this mask caused extreme irritation or ...
