I recently purchased a used Kärcher vacuum cleaner from a second-hand store, and I'm unsure if it's still covered under warranty. Since I didn't receive any warranty documentation, how can I check?

On September 20, 2025, I purchased a Karcher SE 3 Compact Home carpet and upholstery cleaning machine from Teknosa for approximately ₺12,000. To my disappointment, the product showed serious malfunctions on its first use. While testing the machine, the water spray trigger got stuck in the pressed p...

In March, I purchased a Karcher VC 7 Cordless vacuum from Vadi Karcher (Tarlacılar Ev Gereçleri San.) for ₺20,000. Since the day I bought it, the product has not been working—it only shows a red light and gives an error. Because it is under warranty, I opened a service request in March. Twice I was ...

On October 21, 2023, I purchased a Karcher RCV3 robot vacuum from Media Markt for ₺14,000. For the past three months, the device has had serious problems with mapping and cleaning functions, and the issue occurs during every cleaning attempt, making the product unusable. I have already sent the vacu...

About 6–7 months ago, I purchased a Karcher KWD3S vacuum cleaner from Efe AVM, Kocaeli Körfez branch. Although I have been using the product regularly, both of the carpet heads broke during use about a month ago. The plastic quality is very poor, and it is disappointing that the parts failed in such...

Last year, I purchased a Karcher V7 vacuum directly from Karcher’s official website, paying around ₺12,000–₺14,000. From the moment it arrived, I have been dissatisfied with its performance. The suction power is extremely weak—barely stronger than a small handheld vacuum—and it only manages to colle...

On 27.05.2025, I purchased a Kärcher WD 3 S V-17/6/20 Car-Type Wet and Dry Vacuum Cleaner via Amazon for ₺5,799. Due to a water leakage problem from the tank, I delivered the device on 23.07.2025 to Gebze authorized service under warranty (Receipt No: SRV06640). At the time of delivery, I was verbal...

I purchased the Karcher SC3 Anniversary Edition steam cleaner, and it broke down just three months later. I sent it to the authorized service center, but for weeks I couldn't get any updates on its repair status despite calling multiple times. They failed to repair or return the machine within the l...

On March 15, 2025, I purchased a Kärcher T7/1 professional vacuum cleaner. Shockingly, after just a month and a half of use, the hose started to unravel and the plastic components began to fall apart. On June 12, I contacted customer service, and the product was picked up with service request number...

The Karcher SC3 Deluxe steam cleaner I bought in October 2024 stopped working twice. The first time, I sent the product to the service center, and they told me the hoses had been replaced. After getting the product back, it stopped working again on the second use. At the end of April, I sent the pro...

I purchased the Kärcher SC3 Deluxe steam cleaner in October 2024, and it has failed me twice already. The first time, I sent it to service, and they claimed to have replaced the hoses. However, after just one more use, the device stopped working again. At the end of April, I sent the product back i...

I purchased the Karcher RCV5 Robot Vacuum, and for about a year it worked fine. But then it started throwing constant connection errors and eventually lost all connectivity. I sent it in under warranty, and they claimed the motor had been replaced and that it was tested and functioning properly. How...

On 07.05.2025, I returned my Karcher brand vacuum cleaner to Media Markt, where I originally bought it, under the extended warranty. On 30.05.2025, I received a message on my phone stating that my upright vacuum cleaner had been repaired. I went to Media Markt to pick it up, but they said the vacuum...

My Karcher SC3 steam cleaner, which is still under warranty, broke down, and it's been stuck at the service center since May 10th. This is completely unacceptable. By law, they're supposed to repair and return it within 20 days, but it's now been 37 days, and I have no idea where my machine is. I'v...

I purchased a Karcher RCV5 robot vacuum cleaner on July 2, 2023. In April 2025, the device malfunctioned and was sent to the authorized service center. It was received by the service on April 11, 2025, and I was informed that it would be returned within 20 business days. However, as of today, May 21...

On August 3, 2024, I purchased a Karcher VC 6 Cordless Vacuum Cleaner after being persuaded by a product promoter. Unfortunately, the product turned out to be defective, and I’ve had no luck getting support from Karcher’s Istanbul service center. Every attempt to find a responsible representative ha...

I purchased a Karcher cordless vacuum cleaner and was initially satisfied with its performance. However, after just a few months of use, one of its parts broke. Since then, I have been trying to contact Karcher’s customer service via their website and phone calls, but all I hear is “we will get back...

I bought the Karcher VC6 stick vacuum in November, and within just 6-7 months, the battery stopped charging. Even the cheapest brands made in the Far East don’t fail this quickly, but the Karcher battery broke down, and I had to stop using the vacuum. I contacted Karcher service, but reaching them w...

We bought the Karcher RCV5 robot vacuum last year, and it worked fine for a few months. However, it soon stopped vacuuming even though it was running. We took it to the service center, and after a few weeks, they decided it needed to be replaced. But since we misplaced the receipt, they refused to g...

I bought a Karcher upright vacuum cleaner, and it broke after a few months. I sent it for repair, and a few days later, I was informed that it would be replaced with a new one within 10 days. However, over a month has passed, and I still haven't received anything. When I call, I can't get through, a...

I can never reach Karcher customer service. I send emails, but they don't respond. My wireless vacuum cleaner has been broken for months, and I can't find anyone to address the issue. At least, an explanation could have been provided. I want to send it for service, but since I can't get a response t...

They informed me that the battery in my Karcher cordless vacuum had a problem and that I should send it, along with the charger, to their service center for inspection. I sent it over a month and a half ago, and the product is still at the service center. When I called them, they said they hadn't ev...

no idea what they are tying to do after selling me this but they haven't responded or given me any support for my new vacuum. It's been like almost three weeks since I bought it, and still have no clue when they're gonna ship my order. The most annoying thing is that there doesn't seem to be any way...

I just bought a Karcher steam cleaner, but the water warning light keeps coming on. When I called customer service, they told me that there are no authorized service centers or warranties for Karcher steam cleaners. I can't believe my money went to waste because my new machine doesn't work. The prob...

When I recently took my Karcher VC5 vacuum cleaner in for repair, I was told that it worked fine but that the filter needed to be changed. But they charged me 1000 TL ($120 USD) to fix the nozzle head and connection hose. When you consider that a new vacuum costs 3000 TL ($360 USD), the price seemed...