I had been using the Happn app for free on my Redmi Note 15 Pro without any issues. About a day ago, I tried to log in a...nd discovered that my account had been banned without any warning or explanation. When I attempt to access the app, the only message I see says that my account has been banned and
I can no longer access my Happn account, which I have been using for a long time. Every time I try to log in through the... app, I receive an error message, and because I cannot access my account, I am unable to close it myself. At my own request, and out of respect for someone important in my life, I
I recently discovered that a fake profile in the dating category was created on Happn without my knowledge or permission.... This unauthorized profile is using my personal photos and a link to my Instagram account without my consent. I only became aware of the situation after people contacted me on Ins
On June 24, 2026, at approximately 8:55 p.m., I met someone through the Happn app, and we later began communicating on W...hatsApp. Within a short time, this person used my private and personal images to blackmail me. They claimed they had accessed information about my family members through a database
I have been a Happn user for a long time. On June 18, 2026, I paid approximately $6 for a membership using my Halkbank d...ebit card. Shortly after completing the payment, I tried to log into the app and discovered that my account had been restricted. The app only displays a message stating, "Your acco
Today, I learned from a friend that someone created a fake profile on Happn using my personal photos. I am married, and ...because Happn is a dating platform, this fake account has caused serious harm to my privacy, reputation, and personal rights. The fake profile uses photos taken from my social med
On June 17, 2026, I purchased a weekly membership in the Happn app on Android. The payment was charged to my account thr...ough Google Play, but my membership was never activated in the app. I made the membership purchase through my account registered with b***********@Gmail.com**. Despite this, my ac
My Happn account was suddenly frozen without any warning or notification. I was able to use the app normally just moment...s before, but now I can no longer access my account. I have not received any explanation or information about why my account was frozen. I request that Happn review my account and
I purchased a Premium membership in the Happn app on my iPhone and paid approximately $1 for the subscription. However, ...for the past five days, every time I open the app, I receive a "Oops" error message, and I have been unable to use the app properly. The same error appears repeatedly, preventing m
For approximately two and a half weeks, I have been unable to access my Happn account. After my phone was stolen, I purc...hased a new device and reactivated my old phone number, continuing with the same line. However, when I installed Happn on my new phone and tried to log in, I received a message say
I experienced a payment issue on the Happn app that has caused me serious inconvenience. Last month, $11 was charged fro...m my account, and this month, $11 was charged twice, resulting in multiple unauthorized deductions. Despite these charges, there is no active subscription visible in the app or in
My Happn account has been closed for approximately 1–2 years without any stated reason, and I have been unable to access... it. During this time, I do not believe I committed any violation of the platform’s rules. However, I have never received a clear explanation as to why my account was banned. When
I am writing to report that my Happn account was suspended and closed this morning with the explanation that I am “not 1...8 years old.” However, when I created my account, I correctly entered my age as 18, so I do not understand why my account was closed on this basis. After the suspension, I contacte
My Happn account has been unnecessarily suspended for about 2–3 weeks, and I have been unable to log in during this enti...re time. My account is registered with the email address c**********@gmail.com**. I did not receive any explanation or warning about the suspension; I only see a message saying “Yo
On November 4, I experienced a serious problem on the Happn app involving fake profiles. These fake accounts invite user...s to meet up and direct them to restaurants that either have no name or were newly created. I was invited to such a place at Selahaddin Pınar Aralığı Sokak 3/C, Mecidiyeköy, Istanb
I paid $14 USD for a three-month Happn subscription through my iPhone 12. The payment was successfully charged to my cre...dit card, and I have the receipt. However, even though my subscription period was still active, the app tried to charge my card again. For security reasons, I disabled online trans
"The problem has been resolved"
Today, my Happn account (y*************@gmail.com), which I use in Izmir, w...as suspended. I did not receive any notification or email explaining the re
In the first week of October, my Happn account was suspended because I did not upload a photo showing my face. I had a p...icture on my profile where I was turned with my back facing the camera, and I received an email stating that my account had been suspended for this reason. I contacted the support
On October 22, 2025, at around 7:30 PM, I was blackmailed through the Happn app by someone I met there and later continu...ed speaking with on WhatsApp, using the number 0547**98030. This person used my explicit images to threaten me, saying they would send them to my family and my contacts on social m
Yesterday, without any warning or explanation, our Happn account was suddenly suspended. Our username is zümrütveelçin. ...We did not encounter any unusual activity or notifications while using the account. We received no information about the reason for the suspension, nor was any explanation provided
I downloaded the Happn app through Google Play and purchased a Premium membership. I paid the fee listed as $5 USD, and ...this amount was successfully charged to my card. However, without any notification, recurring charges of $15 USD started appearing on my card every month. In particular, these amou
My Happn account, which I use on my Android phone, was suddenly suspended without any warning or explanation. I haven’t ...been able to access my account for the past two days, and no reason was provided. I also do not have any payments or a Premium subscription on my account. Additionally, my communi
I haven’t been able to access my Happn account on my Android device for about two months. When I try to log into my acco...unt, which is registered with Be******@gmail.com**, my access is blocked immediately without any warning or explanation. To solve the problem, I tried contacting Happn through Inst
On October 6, 2025, I purchased a Premium membership on the Happn app after seeing a “discounted price of $5 USD” on the... homepage. However, during the payment process, $9 USD was charged to my card. The payment was made through Ziraat Bank, and I have the receipt. My Premium membership is currently
happn is a location-based dating application founded in 2014 and operated by HAPPN SAS, a company headquartered in Paris, France. The platform helps users discover and connect with people they have physically crossed paths with, offering location-based matching alongside premium subscription features.
Customer support email: [email protected]
General contact email: [email protected]
Customer support phone: +33 1 70 08 12 21
happn operates in the online dating and social networking industry. The platform uses real-world proximity to recommend potential matches and offers messaging, profile verification, premium filters, and subscription-based features.
User feedback is mixed, with complaints commonly related to subscriptions, matching availability, technical issues, and account management.
If you've experienced issues with happn, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
