I purchased a Hugo Boss watch for over ₺17,000, but the winding crown has completely stopped working after just two uses, each lasting no more than an hour. How can such an expensive product have such a major defect? This isn’t the first issue I’ve had with Hugo Boss watches—this is the third proble...
On September 17, 2024, I placed an online order from Beymen (order number BEY-20240917-8763273) for 2 Mont Blanc Platinum and 2 Hugo Boss The Scent Elixir perfumes. The package was delivered in pristine condition by Teha Kozmetik on September 20, 2024. Upon opening one of the Hugo Boss Elixir boxes...
On October 8, 2024, between 12:10 AM and 12:30 AM, I visited the Boss store in the international departures section of Istanbul Airport with an urgent need for a t-shirt. Despite being a loyal customer who wears Boss products from shoes to underwear (I was even wearing Boss shoes at the time), I was...
I purchased Hugo Boss Infinite and Burberry Hero perfumes from Boyner’s Hilltown Istanbul store on June 8, 2024. Both perfumes lack any lasting fragrance, which led me to believe there might be a problem with the products. I reported this to the customer relations department and requested an inspect...
I am disappointed with Hugo Boss for sending me completely different products from what I ordered. I purchased two t-shirts, one black and one white, both supposed to be authentic Hugo Boss items. However, the items I received are clearly fake and do not even bear the brand’s logo or quality. The p...
I received a Hugo Boss cardholder as a gift from a friend and was initially thrilled with its design and quality. However, after just 15 days of light use, the cardholder has deteriorated to an unacceptable condition, as shown in the attached photo. Given the premium reputation of Hugo Boss, I neve...
I purchased a pair of Hugo Boss shoes from the Champs Elysees store a month ago, and after wearing them just once, the color began to fade. No matter how carefully I try to clean them, the discoloration worsens, leaving them in an unusable condition. For a product purchased at such a high price, thi...
I purchased Hugo Boss sunglasses (model 1042/S/IT 80790, serial 56-14 145) on April 17, 2024, from Metrogarden Opmar Optik. Today, when I took them out of the case for the first time, I noticed scratches on both lenses. Despite never using the sunglasses, the store refused my request for a return or...
I don’t usually shop online, but I decided to purchase two pairs of shoes from this site, including a pair of Hugo Boss shoes. To my disappointment, the shoes tore on the upper part within just one week of use. I returned the defective product, expecting a resolution. However, the shoes were sent b...
I purchased a 200ml Hugo Boss perfume from the Boyner website 10 days ago, but I am extremely disappointed with its performance. The scent’s longevity is remarkably low, which doesn’t align with the premium price I paid. This raises concerns about the product’s authenticity. As a trusted retailer, ...
I purchased Hugo Boss glasses from Atasun Optik, and despite careful use, they broke at the hinge while I was simply wearing them. There was no pressure, no impact, yet the frame snapped, proving how fragile and low-quality the material is. This is clearly a manufacturing defect, yet Atasun Optik r...
I am still waiting for my refund from Hugo Boss. I was told that the money would be returned to my account as soon as possible, but it hasn’t arrived yet. It has been two days, and I am starting to worry that I won’t get my money back. The refund amount is ₺6994, which is not a small sum. I reached...
I recently visited the Hugo Boss store at Capacity Mall, and I was shocked by the terrible customer service. The staff were cold, unfriendly, and completely uninterested in assisting customers. Instead of making me feel welcome, they acted as if they were forced to be there, making the shopping expe...