JBL

I have been using my JBL Soundgear TWC earbuds for about one year, and recently the charging port burned out, making it impossible to charge or use the product. This issue is clearly not due to misuse but rather a failure that occurred during normal use. I purchased the earbuds through Trendyol. Af...

I have been using a JBL Tune 570BT headphone that I purchased from MediaMarkt approximately two years ago. At the time of purchase, I also bought an additional warranty/protection plan. About a week ago, the device began malfunctioning. The headphones no longer power on or charge properly. On the r...

On November 28, 2024, I purchased JBL Tune 770 wireless headphones from Media Markt. Although I used the product carefully and under normal conditions, the hinge section of the headphones suddenly broke on Friday, February 6, 2026. There was no impact, drop, or any situation that could be considered...

I purchased a JBL Bluetooth headset today from Vatan Bilgisayar for $26 USD. I started using the product about two hours ago, and the issue appeared during the very first use. While listening to lesson content on my computer, the sound keeps cutting out, making it impossible to use the headphones pr...

On December 1, 2025, I purchased a JBL Tune 525BT headset through Trendyol. From the very first day, when I charge the product, the red indicator light stays on for only about five minutes, then turns off completely. After that, I cannot tell whether the headphones are still charging. I could not f...

I purchased a JBL 720BT over-ear Bluetooth headset through Trendyol, and about a week ago, the right hinge connection of the headphones broke. I sent the product to the authorized service under warranty. Even though this is a widely reported and chronic issue experienced by many users of this model,...

I lost one side of my JBL Pro TWS 2 earbuds today, and because of this, I can no longer use the product properly. The biggest issue is that I cannot find a single replacement earbud for this model. I am requesting that only the lost earbud be made available as a reasonably priced replacement part. ...

I purchased my JBL Tune Flex 2 headphones through Hepsiburada about one week ago. Shortly after, I lost the charging and carrying case, and at the moment I only have the earbuds themselves. There are no technical issues with the earbuds; however, without the case, I am unable to use the product. Fo...

I first purchased the JBL Tune 230 NC TWS earbuds. I had an issue with this product because the right earbud was not charging, and the product was replaced. After the replacement, I was given the JBL Tune Flex model. However, I encountered a different problem with this one as well. When I first rece...

I have been using my JBL 560BT headphones for about one month, and for a while now the product has not been charging at all. Even though I tried different charging cables and power adapters, the headphones do not start charging and are currently unusable. Because the product stopped charging in suc...

I purchased JBL Tune Flex headphones from MediaMarkt on February 12, 2024, and I have been experiencing a charging issue with the left earbud for quite some time. At first, the left earbud would charge but drain very quickly; for the past six months, it has stopped charging entirely and is now unusa...

I purchased my JBL Tune Flex headphones from a store about one year ago. For the past two weeks, the right earbud has not been charging at all, which prevents me from using the product effectively. While the left earbud works without any issues, the fact that only the right earbud will not charge ma...

I opened the box of my JBL Tune 720BT headphones today and started using them for the first time. I registered the headphones in the app, but on my next attempt, they would not connect. To fix the connection issue, I tried resetting the headphones, uninstalling and reinstalling the app, and several ...

With my JBL Tune Flex 2 headphones, the buttons are being triggered on their own even though I am not pressing them. This issue occurs especially when the headphones are exposed to sunlight or bright light, and it happens repeatedly. I have been experiencing this problem for about one week. Previou...

Brand: JBL Product/Model: Wave Flex wireless earbuds Place of Purchase: MediaMarkt – Üsküdar Nevçarşı Mall, Istanbul Purchase Date / Usage: I purchased the product about one year ago. For the first 7–8 months, the volume would occasionally increase and decrease on its own. For the past four months, ...

Despite my JBL Quantum 100 headset having a 2-year warranty, it stopped producing sound in the 17th month. I sent the product to service through Teknosa store. After about two weeks, it was returned without any repair, labeled as “user error,” and I was offered a different product for an additional ...

On November 1, 2025, I purchased two JBL Tune Flex2 headphones from Vatan Bilgisayar at Gaziantep Prime Mall. With both products, my voice does not transmit clearly to the other party during calls, and the sound performance is low when listening to music. I submitted both products to the authorized ...

I connect my JBL 570BT headphones to my phone via Bluetooth, but I cannot hear any audio at all. I only hear the connection sound, the “volume at maximum” alert, and the power-off sound; however, music, videos, or call audio from my phone do not play through the headphones. This issue has been ongoi...

The PhotoGrid app on my phone was already installed, and I don’t understand how, but I ended up subscribed even though it said there was a 3-day free trial. I canceled it right away and deleted the app, but $30 was still charged to my card. I requested a refund, but they denied it. This is unbelieva...

I’ve been using my JBL Tune Flex earbuds for about a week, but the right earbud constantly gives a “low battery” warning and then turns off automatically after 3–5 seconds. I purchased the product from Media Markt. I’ve already tried fully charging both earbuds, checking the charging case, and using...

I purchased my JBL 520BT headphones from Media Markt on June 1, 2024. For the past two days, the device won’t power on even though I’ve charged it multiple times — there’s no indicator light or response at all. This is the first time I’ve encountered such an issue, and I haven’t yet had a chance to ...