I purchased JBL Tune Flex headphones from MediaMarkt on February 12, 2024, and I have been experiencing a charging issue with the left earbud for quite some time. At first, the left earbud would charge but drain very quickly; for the past six months, it has stopped charging entirely and is now unusable.
I have not yet taken the device to MediaMarkt or an authorized JBL service center, but I believe the product is still under warranty. Experiencing such a failure in such a short period of time has caused significant inconvenience. I expected a longer-lasting and more reliable product from a brand like JBL, but since only one earbud works, I cannot use the headphones efficiently.
I am requesting that the product be inspected and that the defective earbud—or, if necessary, the entire set—be repaired or replaced if possible. I kindly ask that my issue be resolved as quickly as possible.
I purchased my JBL Tune Flex headphones from a store about one year ago. For the past two weeks, the right earbud has not been charging at all, which prevents me from using the product effectively. While the left earbud works without any issues, the fact that only the right earbud will not charge ma...
I recently purchased JBL Tune Flex earbuds, but I’ve been experiencing a recurring issue with the left earbud. Despite showing 100% charge upon connection, it gives a low battery warning and shuts off within a minute. This problem has persisted for the past four days. The right earbud works perfect...
I’ve been using the JBL Tune Flex for only four months, and the left earbud has completely stopped working. It doesn’t charge, the light doesn’t turn on, and it won’t connect to my phone. Despite leaving it on charge for hours, there’s no response. The right earbud works perfectly, so this seems lik...
I’ve been using my JBL Tune Flex earbuds for about a week, but the right earbud constantly gives a “low battery” warning and then turns off automatically after 3–5 seconds. I purchased the product from Media Markt. I’ve already tried fully charging both earbuds, checking the charging case, and using...
I’ve been using my JBL Tune Flex earbuds for just a week, and the left earbud has already stopped working. The earbuds automatically switched to mono mode, and the left side is completely unresponsive. I regret purchasing this product as it’s now unusable. I considered sending it in for warranty re...
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