My JBL headphones stopped working under warranty, how can I easily request a replacement?

Despite my JBL Quantum 100 headset having a 2-year warranty, it stopped producing sound in the 17th month. I sent the product to service through Teknosa store. After about two weeks, it was returned without any repair, labeled as “user error,” and I was offered a different product for an additional ...

I purchased my JBL 520BT headphones from Media Markt on June 1, 2024. For the past two days, the device won’t power on even though I’ve charged it multiple times — there’s no indicator light or response at all. This is the first time I’ve encountered such an issue, and I haven’t yet had a chance to ...

On 19.09.2024, I bought JBL tune 720BT headphones for my daughter from Vatan Bilgisayar. The right side of the headphone broke. Since it was under warranty, I sent it to service (service number 484981). Today they called and said that the fractures were not under warranty and would not be repaired. ...

In November, I bought a JBL Live Beam 3 earphone for my wife from Japan. Last week, the left earbud accidentally fell into the sea. I emailed JBL’s support page and was told that they do not sell individual earbuds. I also called Aztek, JBL’s authorized service provider in Turkey, and they confirmed...

I purchased my JBL Tune Flex NC earbuds 3 months ago, and they have already stopped functioning properly. Initially, the sound would work for about 10 minutes before cutting out completely. I had to place the earbuds back in the case for 5 minutes, and the sound would return briefly before cutting o...

I purchased the JBL Quantum 350 Wireless headset expecting reliable performance, but I’m extremely disappointed. At first, everything worked fine. However, just one week in, I started experiencing serious audio issues. The sound is delayed, filled with static, and often has a robotic distortion that...

I recently purchased the JBL Tune Flex, but within just two months, the earbuds started malfunctioning. One of the earbuds automatically switched to mono mode, and now I can’t revert it back. Worse, one earbud has completely stopped working. It’s incredibly disappointing to experience such issues w...

I purchased my JBL 520BT headphones from D&R, and in less than a year, the left side has completely stopped producing sound. Just yesterday morning, they were working perfectly fine, but when I used them today, I noticed no sound coming from the left ear. Restarting the headphones didn’t fix the iss...

I’ve been using my JBL Tune Flex earbuds for just a week, and the left earbud has already stopped working. The earbuds automatically switched to mono mode, and the left side is completely unresponsive. I regret purchasing this product as it’s now unusable. I considered sending it in for warranty re...

Two days ago, my JBL 510BT headset broke in my bag for reasons I couldn’t understand. After reading complaints on this platform, I discovered that this is a common issue with the headset. Hoping for a repair, I sent it to the warranty service. Today, I received a message stating that they would not ...

I bought a JBL T100 headset and have been facing persistent issues with charging. I submitted it for service, but they sent it back insisting that there was no problem. Currently, there are issues with the connectivity and the speaker is no longer functioning properly. I'm extremely unhappy and beli...

I can't get in touch with customer service, and my emails go unanswered. I bought the JBL Tune 500BT headphones on January 13, 2023. I didn't force them while adjusting them to fit comfortably, but they broke. They've never been dropped or scratched, so seeing such a supposedly high-quality product ...

I bought the JBL t560bt headphones from the Ankara Nata Vega Media Markt store. feeling all pumped up to try out this wireless audio thing, but then I hit a little snag.  the left earbud of my headphones totally crapped out on me. No sound at all. trying to figure things out and thought I'd just hit...

I recently faced a frustrating experience with my JBL 560BT headphones that left me disappointed and dissatisfied with the brand's customer service. The headphones had been serving me well until an unfortunate incident occurred – the pivot point snapped, leading to a minor breakage. Though the produ...

Since the silicones of my JBL brand Bluetooth headphones came out, I sent them to the authorized service under warranty via Hepsiburada. Although the authorized service accepted that the product was deformed, they informed me that it could not be repaired and that it could not be replaced because th...

I bought JBL T560bt headphones from Teknosa on October 16, 2021. After just one month, they started turning off even when fully charged. They stopped working completely in the end. I called Teknosa to get my headphones fixed because the insurance was still valid, but they told me they could only giv...

We bought JBL Endurance Run Bluetooth earphones from the D&R Akasya store, and we sent them back to be fixed while they were still under warranty. But they took our earphones as collateral and tried to give us an earphone that wasn't Bluetooth, saying that we couldn't get a replacement. The company ...

Less than a month after I bought my JBL 510 BT headset from the Ordu/Fatsa D&R store, the button to turn it on and off got stuck and stopped working, so I couldn't turn it off. When I called JBL's customer service to tell them what was wrong, they said it was my fault and offered to fix it at my exp...

When the left earphone on my JBL Tune 225 TWS headphones broke, I had only been using them for a month. It took a lot of tries to get it to the warranty, but in the end, they agreed that it was their fault and said they would replace it. But instead of the top model, the JBL Tune 225 TWS, they sent ...