I purchased my JBL Tune Flex headphones from a store about one year ago. For the past two weeks, the right earbud has not been charging at all, which prevents me from using the product effectively. While the left earbud works without any issues, the fact that only the right earbud will not charge makes me believe the product has developed a defect.
So far, I have not contacted technical service or the store, but I would like the product to be evaluated under warranty. Since this is a one-sided charging issue, I believe it may be a manufacturing-related defect.
I am requesting that my JBL Tune Flex headphones be inspected under warranty and, if possible, replaced. Although I do not clearly remember the store name, I can state that the product was purchased approximately one year ago. I kindly ask that the process be handled quickly and with customer satisfaction in mind.
I purchased JBL Tune Flex headphones from MediaMarkt on February 12, 2024, and I have been experiencing a charging issue with the left earbud for quite some time. At first, the left earbud would charge but drain very quickly; for the past six months, it has stopped charging entirely and is now unusa...
My JBL Tune Flex earbuds have developed an issue where the right earbud won’t charge, and its light doesn’t turn on. The left earbud works perfectly, and the charging case is fully charged, so I don’t believe the issue is with the case. I tried resetting the earbuds using the app, but because they ...
I’ve been using the JBL Tune Flex for only four months, and the left earbud has completely stopped working. It doesn’t charge, the light doesn’t turn on, and it won’t connect to my phone. Despite leaving it on charge for hours, there’s no response. The right earbud works perfectly, so this seems lik...
I recently purchased JBL Tune Flex earbuds, but I’ve been experiencing a recurring issue with the left earbud. Despite showing 100% charge upon connection, it gives a low battery warning and shuts off within a minute. This problem has persisted for the past four days. The right earbud works perfect...
I first purchased the JBL Tune 230 NC TWS earbuds. I had an issue with this product because the right earbud was not charging, and the product was replaced. After the replacement, I was given the JBL Tune Flex model. However, I encountered a different problem with this one as well. When I first rece...
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