My Electrolux EW7HL81W4 dryer broke down, and after inspection by the authorized service center, I was informed that the...re are issues with the RAM and sensor components. I was also told that these parts cannot currently be sourced from overseas. I have been waiting for approximately 31 days for the
Last summer, I purchased the Electrolux EXP34U339HW portable air conditioner, trusting its 12,000 BTU capacity to cool m...y 24 m² room. Unfortunately, the product failed to meet my expectations. It couldn’t cool the room sufficiently and was far from “silent” as advertised—it runs quite loudly. The fi
Twelve days ago, the authorized service team came to my address in Tuzla/Istanbul to install my Electrolux built-in elec...tric oven. However, the service team arrived without any technical tools and attempted to complete the installation using only the tools available at home. Since they did not use a
I’ve hardly been able to get any use out of my Electrolux dryer since the day I bought it. It doesn’t dry clothes proper...ly, even after 10 hours. I’ve contacted customer service and the service center multiple times, leaving several requests, but they’ve shown no real interest. Each time, they return
The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less ...than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be orde
On January 21, 2025, service came for my Electrolux brand Dryer. It is fixed with the camera records of our building. It... was stated that there was a capacitor malfunction and waited for the part. On January 30, 2025, the condenser was installed. The machine did not dry again, whereupon it was said t
Since the day we purchased our Electrolux refrigerator from Teknosa on March 25, 2023, there have been dents on the door.... At first, they were not very noticeable, but over time, they became deeper. When we asked the service team, they said the dents might have occurred due to pressure during storage
On March 8, 2023, I purchased an Electrolux EW6F3146BEB model washing machine through the Hepsiburada website, trusting ...the product reviews posted there. Shortly after, stains started appearing on our clothes. Initially, we thought the stains were caused by something else, but when previously spotle
In July, we received our brand-new Electrolux 700 series (EP71AB14UG) vacuum cleaner, which we took to the authorized se...rvice center for the second time on November 2, 2024. Despite more than a month passing, it still hasn’t been repaired or returned. During our first visit, we were told, "There’s n
I purchased the Electrolux EW6F3146BEB 10 kg 1400 RPM washing machine from Teknosa on 28/07/2022 and have faced repeated... issues with it damaging fabrics, including curtains and cotton shirts, by pulling threads during washing. Despite contacting the authorized service in June 2024 and again in Novem
I purchased an Electrolux washing machine in August 2024. Within a short period of about 3 months, the machine started s...howing error codes frequently and began moving from its position. I reported the issue, and a service technician arrived 4 days later. The technician, who was the same person who i
Electrolux has been a huge regret for us. My advice is definitely that no one should buy it. I've been trying to get ser...vice for over a month. I must have spoken to 30 different Electrolux customer representatives, without exaggeration, and yet the service still hasn't come. They just give us instru
I purchased the Electrolux UltraOne EUOC9GREEN vacuum cleaner on 18.07.2023, and it broke down after one year. I contact...ed Electrolux customer service for assistance, and they directed me to "Altıyaprak Teknik", an authorized service center in Giresun. I reported the malfunction to the service, and
I choose to get a built-in product from a reputable brand. I purchased the Electrolux kgg64362k 60 cm black glass built-...in stove from Hepsiburada. On August 16, 2024, the product arrived fast and securely. On Saturday, August 17, 2024, I requested service installation at my address in Bağcılar for a
I purchased an Electrolux refrigerator with a built-in water dispenser, paying a hefty ₺100,000! However, I was informed... that I needed to buy an additional part for the dispenser, which they quoted me ₺8,500 for. It’s been exactly one month since I bought the fridge. Despite my repeated calls for in
We experienced an issue with our Electrolux washing machine model EW6F4923EB. We were notified on June 3rd about a servi...ce request, stating that the drum required replacement. Unfortunately, the part still hasn't arrived, even though it's been two months. Every time we make a call, we are consistent
I'm extremely disappointed with Electrolux's poor customer service. It's been 37 days since my washing machine broke dow...n, and it's still not fixed! This is incredibly frustrating, especially considering it's still under warranty. Whenever I make a call, they consistently give me the same response a
Our mobile air conditioner broke down 2 times with the "same fault" within the warranty period. (10 july 2023, 3 Jun 202...4) According to the relevant law, replacement or refund is required, but it is not accepted, and it is said that the headquarters has ordered repair. my device was taken to service
On October 17, 2021, I purchased an Electrolux LNT7ME46W2 model 510-liter no-frost refrigerator with a bottom freezer. T...he first breakdown occurred on September 25, 2023, just months before the warranty expired. During the late summer heat, we had to discard more than half of our food and beg neighb
My Electrolux dryer broke down three months ago. When I called the service, they said the repairs weren't covered under ...warranty. They quoted me 6,800 TL to fix it, which I agreed to without knowing if it was fair. Later, I realized they were overcharging me. I contacted Electrolux directly, and the
Our Electrolux washer-dryer, which we bought about four years ago, has lately begun to make quite a racket while it's dr...ying clothes. We called for help, and the repairman came out and said the boiler bearing and shock absorbers were both broken. They mentioned that the boiler needs to be replaced e
I have been facing an issue with my Electrolux ESF5512LOW dishwasher due to a malfunctioning control board that has not ...been fixed for three months. Despite reaching out to customer service multiple times, I have not received any resolution. As a working individual, this situation is extremely chall
I placed an order for the lower basket of an Electrolux dishwasher (Keçiören service), but it's been over a month with n...o updates or calls. I even contacted customer service, lodged my complaint, and was assured of a callback, but still, no response and no call back. All my home appliances are Elect
