The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be ordered from abroad, taking 20 business days—leaving us stranded in the middle of winter with two children. The authorized service network and spare part availability are a disaster. I’m not even mentioning the waiting times for installation and service visits. Months have passed… even though the Consumer Arbitration Committee ruled in my favor, we're back to square one, being told the machine will be brought and replaced within 20 business days. I’ll most likely take the matter to court now. Do not buy or recommend this product—there is no service, no parts, no support. Don’t throw your money away.
On January 21, 2025, service came for my Electrolux brand Dryer. It is fixed with the camera records of our building. It was stated that there was a capacitor malfunction and waited for the part. On January 30, 2025, the condenser was installed. The machine did not dry again, whereupon it was said t...
I purchased an Electrolux dryer in 2023, and by July 2024, it stopped drying properly and started leaking water from the bottom instead of into the tank. Even though the product was under warranty, the service team labeled it as "annual maintenance", charged me ₺2,000, and returned the repaired mach...
On 21.01.2023, I bought an Electrolux brand EW7H458ST model dryer from Media Markt. When the machine took the laundry out without drying and leaked water, I called the service because the product was under warranty. It was stated that water had accumulated in the heat exchanger filter area and that ...
On 28.11.2022, I bought an Electrolux brand and EW7H458ST model 8 kg dryer. The service provided an additional 4-year warranty to ensure that my product was protected for longer. Even though my product was still under warranty, when I contacted customer service, I was treated as if I had bought the ...
On August 29, my Electrolux EW7H458ST clothes dryer began emitting a burning smell. I contacted the authorized service in Serik, Antalya and scheduled a service appointment. The machine was taken in for maintenance and cleaning, and I paid ₺5,000 (including maintenance and transportation costs). Ho...
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