I'm extremely disappointed with Electrolux's poor customer service. It's been 37 days since my washing machine broke down, and it's still not fixed! This is incredibly frustrating, especially considering it's still under warranty. Whenever I make a call, they consistently give me the same response about awaiting a reply from headquarters. This is absolutely absurd! It's surprising that a company as prominent as Electrolux is struggling to address such a straightforward problem. It's about time for them to improve their performance.
We experienced an issue with our Electrolux washing machine model EW6F4923EB. We were notified on June 3rd about a service request, stating that the drum required replacement. Unfortunately, the part still hasn't arrived, even though it's been two months. Every time we make a call, we are consistent...
We'd had the Electrolux washing machine for a year and a half when we noticed a crack inside the detergent compartment. We assumed that we had not caused the problem and requested assistance. A technician arrived, inspected the situation, and took photos, but no one contacted us after that. When we ...
I'm really bummed about buying an Electrolux washing machine because it broke down and now I have to deal with the hassle of getting it fixed under warranty. I told the authorized service about the problem on October 23, 2023. They found that there was a malfunction with the mainboard and recommende...
My Electrolux PerfectCare 800 Washing Machine Dryer broke down when it was just one year old. I requested the technical service to inform me before arriving, but they failed to do so. I ended up changing continents and rushing home in 35 minutes due to their repeated calls. The technician diagnosed ...
The Electrolux brand washing machine purchased 7 years ago failed in the last week of December 2022. I waited 30 days in 2023 for a washing machine to be repaired. In fact, sikayetvar.com had not published my 23505605 complaint. On January 21, 2023, the washing machine, which could be restarted, did...
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