Electrolux has been a huge regret for us. My advice is definitely that no one should buy it. I've been trying to get service for over a month. I must have spoken to 30 different Electrolux customer representatives, without exaggeration, and yet the service still hasn't come. They just give us instructions over the phone, we follow them, they don't work, and when I call again, they repeat the same instructions. I filed a complaint with the consumer arbitration committee on October 4, explaining everything I’ve gone through in detail. I seriously regret choosing this brand. They basically expect their customers to handle the authorized service themselves. I'm not writing here to ask for help, I just want to inform people. You don’t experience this kind of situation with other brands. It’s disgraceful. I'm not trying to defame the company—just to warn others. If you buy Electrolux, you’ll be left struggling like I have. To top it off, they say, "If we come, we'll charge you," which is just ridiculous. I’m sharing this so others don’t go through the same thing.
two days ago, I gave the Electrolux center a call to set up a service appointment for installation. They told me not to worry, they'd totally take care of everything. But, to my disappointment, there hasn't been any sign of any service personnel since then. So, I reached out to your customer service...
Electrolux does not install so that the machine does not wear out. Our white goods are generally Electrolux brand. We bought a washing machine, same brand. We wouldn't have bought it. On July 16, I called customer service for installation. They registered. They said they will call service within 24-...
On January 21, 2025, service came for my Electrolux brand Dryer. It is fixed with the camera records of our building. It was stated that there was a capacitor malfunction and waited for the part. On January 30, 2025, the condenser was installed. The machine did not dry again, whereupon it was said t...
I'm really bummed about buying an Electrolux washing machine because it broke down and now I have to deal with the hassle of getting it fixed under warranty. I told the authorized service about the problem on October 23, 2023. They found that there was a malfunction with the mainboard and recommende...
Allow me to recount the agony I had with my Electrolux white goods and shed light on Electrolux's service operations in general. In November, my Electrolux dryer failed. Initially, they stated it was not covered by the guarantee. I kept my warranty documents safe, found them, and verified that my pr...
Comments