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Converse

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Converse

Complaints

39 complaints
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Converse Chuck 70 Fell Apart in Less Than Six Months

1

On January 12, 2026, we purchased a pair of Converse Chuck 70 Fire shoes from Saha Mağazacılık for our son. Before even ...

Converse Chuck 70 Fell Apart in Less Than Six Months
Converse Chuck 70 Fell Apart in Less Than Six Months
Converse Chuck 70 Fell Apart in Less Than Six Months
Converse Chuck 70 Fell Apart in Less Than Six Months

Converse Shoe Developed Side Separation During Normal Use

2

On April 25, 2025, I purchased a pair of Converse shoes from SuperStep for my daughter. The shoes were used only under n...

Converse Chuck Taylor Turned Yellow After Only Two Wears

2

I purchased a pair of Converse CT Chuck Taylor All Star Core white men's sneakers (size 42) through the In Street mobile...

Converse Chuck Taylor Turned Yellow After Only Two Wears
Converse Chuck Taylor Turned Yellow After Only Two Wears
Converse Chuck Taylor Turned Yellow After Only Two Wears
Converse Chuck Taylor Turned Yellow After Only Two Wears
+2

Converse Rejected My Warranty Claim Despite Heel Defect

1

On June 23, 2026, I purchased a pair of Converse shoes (Model A15490C.001.5,5) from the Converse store located in Serdiv...

Converse Shoes Stained My Socks After One Month of Use

1

We received a pair of Converse Chuck Taylor shoes as a gift from Beymen and took delivery of them in April. After approx...

Converse Shoes Stained My Socks After One Month of Use

Converse Chuck 70 Torn After Only 10–15 Wears

1

On April 23, 2026, I purchased a pair of Converse Chuck 70 shoes, size 43, from the Converse store located in Forum Diya...

Converse Chuck 70 Torn After Only 10–15 Wears
Converse Chuck 70 Torn After Only 10–15 Wears
Converse Chuck 70 Torn After Only 10–15 Wears
Converse Chuck 70 Torn After Only 10–15 Wears

Converse High Heel Boots Marked Delivered but Never Received

2

I placed an order for a pair of Converse high heel boots from the official Converse website operated by Eren Group on 8 ...

Converse Shoes Got Discolored After Only 2 Hours

20

We bought a pair of Converse shoes and my daughter wore them for only 2 hours during the holiday. As you can see, the sh...

Converse Shoes Got Discolored After Only 2 Hours

Converse Rejected My Claim for Heel Tear Despite Careful and Short Term Use

65

As a result of my application dated 19.04.2025, my Converse shoes—torn at the heel—were inspected and I was informed tha...

Converse Rejected My Claim for Heel Tear Despite Careful and Short Term Use
Converse Rejected My Claim for Heel Tear Despite Careful and Short Term Use
Converse Rejected My Claim for Heel Tear Despite Careful and Short Term Use

Converse Run Star Hike Disastrous Experience Resulting in 4 Fractures

26

On October 17, 2024, at 8:30 in the morning, I slipped and fell on a dry surface, which resulted in a spinal fracture an...

Converse Online Purchase Return Rejected Despite Slip Issue

21

I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on Oct...

Converse Online Purchase Return Rejected Despite Slip Issue

Converse Chuck 70 Plus Burgundy Unavailable Despite Long Wait

21

I have been waiting for a very long time to purchase the Converse Chuck 70 Plus in burgundy, but the stock has never bee...

Converse Shoes Opened at the Front After 5 Months, Denied Warranty Claim

39

After just five months of use, my Converse shoes started coming apart at the front. I consulted several shoe stores, and...

Converse Shoes Developed Sun Stains Before Warranty Expired

22

I purchased a pair of Converse shoes, and even before the warranty expired, they became completely discolored from sun e...

Converse Shoes Developed Sun Stains Before Warranty Expired
Converse Shoes Developed Sun Stains Before Warranty Expired
Converse Shoes Developed Sun Stains Before Warranty Expired

Converse Shoes Torn Within a Year – No Support from Converse

19

Less than a year after purchasing my Converse shoes, the inner heel area (Ford) tore. I bought the shoes from Boyner and...

Converse Shoes Torn Within a Year – No Support from Converse
Converse Shoes Torn Within a Year – No Support from Converse
Converse Shoes Torn Within a Year – No Support from Converse
Converse Shoes Torn Within a Year – No Support from Converse

Buying Converse Brand Shoes Is A Serious Regret

35

Buying Converse brand shoes is a serious regret. Definitely do not choose this brand. The seller, Eren Holding, does not...

Buying Converse Brand Shoes Is A Serious Regret
Buying Converse Brand Shoes Is A Serious Regret
Buying Converse Brand Shoes Is A Serious Regret
Buying Converse Brand Shoes Is A Serious Regret
+2

My Converse Star Player 76 Sneakers Deformed After Minimal Use

52

I purchased Converse Star Player 76 Fall Unisex Black Leather Sneaker from Converse online store on 08.06.2024 with the ...

My Converse Star Player 76 Sneakers Deformed After Minimal Use
My Converse Star Player 76 Sneakers Deformed After Minimal Use
My Converse Star Player 76 Sneakers Deformed After Minimal Use
My Converse Star Player 76 Sneakers Deformed After Minimal Use

Converse Refuses to Replace or Refund Damaged Shoes

32

Converse is disappointing its customers. Despite my 14-year-old daughter using the shoes properly, the sole came apart j...

Converse Refuses to Replace or Refund Damaged Shoes
Converse Refuses to Replace or Refund Damaged Shoes
Converse Refuses to Replace or Refund Damaged Shoes
Converse Refuses to Replace or Refund Damaged Shoes
+1

My New Converse Sneakers Caused Severe Blisters

23

I purchased Converse sneakers from your official website, and they injured my feet just as shown in the images. I'm not ...

Converse Quality Issue Causes Discomfort

25

On February 17, 2023, I purchased a pair of Converse shoes from Boyner. The inner back part of the shoe has come apart, ...

Converse Chuck 70 Plus Black Sneakers Split After 2 Months

30

I purchased a pair of Converse Chuck 70 Plus Unisex Black Sneakers on April 27, 2024. Within less than two months, the s...

Brand Overview: Converse

Converse is a globally recognized footwear and apparel brand known primarily for its iconic canvas sneakers. Founded in 1908 by Marquis Mills Converse, the brand has grown into a staple of lifestyle and streetwear fashion. Today, Converse operates as a wholly owned subsidiary of Nike, Inc., which acquired the company in 2003.

Contact Info

For customer support inquiries, users can reach out to Converse using the following official contact details:

Industry and Operations

Converse operates within the footwear and apparel industry, specializing in casual athletic shoes, clothing, and accessories. The company utilizes a direct-to-consumer business model through its e-commerce website and official retail stores, as well as an extensive global wholesale distribution network. Its primary offerings include:

  • Footwear: Canvas sneakers, most notably the classic Chuck Taylor All Star, Chuck 70, and various modern platform styles.
  • Apparel: Casual streetwear, including t-shirts, hoodies, and jackets.
  • Accessories: Backpacks, hats, and shoelaces.
  • Customization Services: A personalized shopping experience allowing customers to design custom sneakers with unique colors and materials.

User Sentiment

While Converse remains a highly popular fashion staple, a significant number of consumers express frustration regarding their post-purchase and customer service experiences. Common issues discussed on consumer review platforms often involve logistical problems, difficult return processes, and concerns over product durability.

  • Shipping and Delivery Delays: Customers frequently report delayed shipments, stolen or lost packages, and ongoing issues with the third-party couriers used for delivery.
  • Customer Service Frustrations: Many users express dissatisfaction with unhelpful automated chat systems, abruptly ended support sessions, and general difficulty reaching a helpful human representative.
  • Returns and Sizing Issues: Complaints often mention misleading sizing guides that lead to incorrect fits, combined with frustrating return policies that sometimes involve unexpected return shipping fees or unfulfilled exchanges due to out-of-stock items.
  • Declining Product Quality: Some long-time buyers report a perceived drop in the quality of manufacturing materials, noting that the rubber soles, interior linings, and canvas wear out or detach faster than in previous years.

Share Your Experience

If you have experienced issues with Converse, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.