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Complaints

8 complaints
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Vrbo Ignored My Complaint About Moldy Rental and Broken Shower

May 23, 2025 9:48 AM44

Thus horrible. I never book a property with Vrbo once more. Our lodging was really horrible; the shower was totally dama...

Vrbo Refused to Refund My Canceled Booking Despite Clear Refund Policy

May 20, 2025 5:20 PM27

Well inside the refund window indicated on the listing, I canceled a reservation on Vrbo on April 10, 2025—a full three ...

Vrbo Host Doubles Price Before Trip, Customer Service Refuses Help

March 28, 2024 5:47 PM60

I made a reservation through Vrbo to celebrate my partner's birthday in a romantic setting near the vineyards of France....

Vrbo Host Canceled Reservation After Arrival

March 28, 2024 5:47 PM67

On March 26th, I booked a beautiful home in Austin for a stay with my family. However, a mere 5 minutes after meeting th...

Vrbo Service Fee Complaint - High Commissions, Unhelpful Service

March 28, 2024 5:47 PM58

I faced some problems when I tried to list my home on the Vrbo app. The process was a bit complicated and didn't move as...

Vrbo Customer Service Complaint

March 28, 2024 5:47 PM59

On March 24th, I booked a two-night reservation for a house in Orlando via the Vrbo mobile app for March 27th and 28th. ...

Vrbo Payment Hassle - Guest Stay Completed, but No Payment Received

September 13, 2023 4:58 PM28

I incorporated my residence into the Vrbo accommodation app, and I recently had a guest book their stay through the plat...

Vrbo Payment Hassle - Guest Stay Completed, but No Payment Received

Missing Contact Details for Vrbo Rental in Leiden, Netherlands

August 6, 2023 7:24 PM27

Between August 24th and September 5th, we booked an apartment in Leiden, Netherlands, using the Vrbo app. Unfortunately,...