How can I expedite the Dyson refund process?

On January 16, 2026, I purchased a Dyson V16 Animal vacuum cleaner from Vatan, and it has been defective since the first day. The air tube would not detach from the main dust bin, even when force was applied, and the machine’s suction performance was extremely weak. On January 28, 2026, I sent the v...

I purchased a Dyson BP02 Big+Quiet air purifier from the official Dyson website on 18 November 2025. Since the day of purchase, it has been impossible to obtain a carbon filter replacement for this model. I consider the carbon filter to be an essential consumable for the proper and safe functioning ...

I sent my Dyson Airstrait (Amber Silk color), which I purchased brand new, to the service center around January 8 due to color peeling and performance issues. Instead of repairing my original product, the service center replaced it with a different unit. Although the replacement arrived in a sealed ...

I am writing regarding the Consumer Arbitration Committee decision numbered 151520250001686 and the ongoing dispute with Dyson Turkey concerning my Dyson V15 Detect Absolute vacuum cleaner. For approximately 1.5 years, I have been facing the same unresolved issue, which has now escalated into a seri...

In March 2024, I purchased a Dyson V12 SV46 vacuum cleaner from a Teknosa store. I have been using the device for about two years and during this period I have encountered the same problem dozens of times. The vacuum constantly stops and fails to work properly, it turns on and off intermittently, an...

I purchased a Dyson V15 cordless vacuum cleaner directly from Dyson’s official website on October 1. I did not open the box at all until recently. When I finally opened it and removed the product, I noticed scratch-like deformities on the gray handle parts, and the metal gray inner filter was dented...

I purchased a Dyson Gen5 Detect cordless vacuum cleaner on 29 November 2025 via Trendyol from Dyson Turkey’s official seller, and the product was delivered to me on 2 December 2025. After using the device only twice, it started to make an abnormal noise from the floor head, so I contacted Dyson cust...

I bought a Dyson 3-in-1 air purifier, and I truly regret it. I purchased the device from Dyson Turkey via Hepsiburada on October 22. I honestly do not believe this device actually works as an air purifier. I received technical support multiple times and even had video calls, but I was never convince...

I returned a Dyson filter cleaning brush that I purchased from the Dyson website, but even though nearly two months have passed, the $20 refund has still not been credited to my debit card. I sent the product back for return on October 30, 2025, and the fact that this process has dragged on for so l...

I have been experiencing an unresolved issue for months with my Dyson 360 Vis Nav robot vacuum. The device is unable to create a proper map, and as a result, I cannot use the product at all. Even though I have called customer support many times, no concrete solution has been offered other than sendi...

I purchased my Dyson V12 vacuum cleaner online, and since the very first day, I have been experiencing paint peeling on the flower-shaped section of the cleaning head. Because this issue appeared while the product was still new, I consider the product to be defective. I contacted Dyson three times ...

On November 18, I purchased a Dyson Hot+Cool Gen1 air purifier online from Dyson’s official website using a one-time discount coupon. Because the product was defective, I took it to the Dyson service center located in Ankara Kentpark. The device constantly showed the air quality as “good” and did no...

The suction power of my Dyson V10 Absolute vacuum has been seriously reduced for about 3–5 months, and the problem has gotten worse recently. Because of this, I contacted Dyson. During my first call, I had a video consultation and was told that I needed to pay 3,800 TL for the product to be picked ...

In May 2024, I purchased a Dyson Airwrap from your online store for $468, which I paid for by credit card. About one month after purchase, a problem occurred with the attachment of the device. When I contacted your support line, they acknowledged that the product was defective and informed me that a...

I purchased a Dyson Airwrap from Dyson Online Türkiye, and since November 7, my device has been sent to authorized service three separate times for the same Bluetooth connection problem, yet the issue still has not been resolved. Each time, I received a different explanation. On one occasion, I was ...

I have been having problems with my Dyson V15 Detect vacuum cleaner for a long time. Because of these ongoing issues, I sent the device to service on 20 November from. After staying in service for about 15 days, the vacuum was returned to me, but this time it did not work at all. In other words, the...

On September 21, I purchased a Dyson Purifier Humidify Cool PH-2 De-Nox air purifier with humidifying features, along with a Dyson vacuum cleaner, from the Dyson store in Ankara Kentpark Mall. I chose to buy directly from the official store thinking it would be more reliable and problem-free, especi...

Hello, I am experiencing an issue with my Dyson V8 vacuum where the device shuts off on its own during use, even while my finger is on the trigger. This problem has been ongoing for about three months. I purchased the vacuum last June, and it still has approximately 8–9 months left on its warranty. ...

About a month and a half ago, I purchased a Dyson Gen5detect cordless vacuum from Media Markt. The dust bin does not fit properly into the unit, causing dust to leak out during use, and I am unable to use the product safely or effectively. I chose Dyson over other brands—paying a higher price—becaus...

I have been using the Dyson Airstrait straightener since February 2025, and I am completely dissatisfied with it. The device performs very poorly—it neither straightens nor styles my hair properly, and instead makes my hair frizzy. I purchased the product from Turkcell Pasaj with an invoice. When I...

I bought a Dyson v16 Piston Animal vertical vacuum cleaner from Dyson on November 13, 2025. The next day, on November 14, 2025, I learned that Dyson launched a campaign in which he gave a standing unit to those who bought this broom. I informed the store representative of the situation and told me t...

I purchased a Dyson V15S vacuum from the Teknosa Marmara Forum store on 11/14/2025. When I opened the product only for testing purposes, I noticed technical usage problems and defects. Because of this, on 11/15/2025 I contacted Teknosa customer service, opened a support ticket, and requested a retur...