How can I expedite the Dyson refund process?

On 02.12.2025, I sent my Dyson V15 Submarine vacuum cleaner in two separate parts to the authorized Dyson service center for warranty repair via Yurtiçi Kargo from Karaman. However, since that day, neither I nor the service center has been able to locate my products. Despite calling the service and ...

I have been experiencing a problem with my Dyson Purifier Cool since 10/11/2025. The humidifier function of the device gives an error and does not work at all. After noticing this situation, I contacted the service and service support was provided; they came and picked up the product from me on 11/1...

I have been having problems with my Dyson V15 Detect vacuum cleaner for a long time. Because of these ongoing issues, I sent the device to service on 20 November from. After staying in service for about 15 days, the vacuum was returned to me, but this time it did not work at all. In other words, the...

I purchased a Dyson Gen5 Detect cordless vacuum cleaner approximately 23 months ago. About 6 months after purchase, the accessory on the cleaning head broke from a point that does not even touch the floor and is not a part that I would put under any strain during normal use. I had previously contact...

On September 21, I purchased a Dyson Purifier Humidify Cool PH-2 De-Nox air purifier with humidifying features, along with a Dyson vacuum cleaner, from the Dyson store in Ankara Kentpark Mall. I chose to buy directly from the official store thinking it would be more reliable and problem-free, especi...

Hello, I am experiencing an issue with my Dyson V8 vacuum where the device shuts off on its own during use, even while my finger is on the trigger. This problem has been ongoing for about three months. I purchased the vacuum last June, and it still has approximately 8–9 months left on its warranty. ...

About a month and a half ago, I purchased a Dyson Gen5detect cordless vacuum from Media Markt. The dust bin does not fit properly into the unit, causing dust to leak out during use, and I am unable to use the product safely or effectively. I chose Dyson over other brands—paying a higher price—becaus...

I have been using the Dyson Airstrait straightener since February 2025, and I am completely dissatisfied with it. The device performs very poorly—it neither straightens nor styles my hair properly, and instead makes my hair frizzy. I purchased the product from Turkcell Pasaj with an invoice. When I...

I bought a Dyson v16 Piston Animal vertical vacuum cleaner from Dyson on November 13, 2025. The next day, on November 14, 2025, I learned that Dyson launched a campaign in which he gave a standing unit to those who bought this broom. I informed the store representative of the situation and told me t...

I purchased a Dyson V15S vacuum from the Teknosa Marmara Forum store on 11/14/2025. When I opened the product only for testing purposes, I noticed technical usage problems and defects. Because of this, on 11/15/2025 I contacted Teknosa customer service, opened a support ticket, and requested a retur...

I attempted to purchase the Dyson Airstrait product via Dyson’s official website on November 17, 2025. During checkout I received an error message stating “bank approval not granted,” even though my bank informed me there was no issue on their end. I tried paying by credit card, but due to a system ...

Between November 14–16, I tried to purchase the Dyson V15S Submarine upright vacuum from the Istanbul Marmara Forum and Istanbul Forum MediaMarkt stores. Together with the store employees, we inspected a total of four different units. Three of them had scratches, and on one of them the attachments d...

I purchased the Dyson Airstrait model from a Dyson store about 2 months ago, and I am not satisfied with the product. Since the day I bought it, I have been unable to straighten my hair properly, and even when I manage to style it, the result deteriorates very quickly. I am definitely not getting th...

I purchased the Dyson Formaldehyde air purifier and since the day I bought it, I have observed that the device does not perform its air-cleaning function. The problem persists continuously, and I am not getting the expected performance in any way. I have tried every possible solution—including repla...

On October 21, 2025, I purchased a Dyson V16 piston vacuum cleaner (Invoice No: 4704717104, Reference No: 2194110912). I initially tested the product in small areas, but once I began using it properly, I realized its performance was far below my expectations. The vacuum head spins uncontrollably und...

On November 7, 2025, I purchased a purple Dyson Gen5 Detect vacuum cleaner from the store for 33,999₺. I used the product for the first time on November 11 and was immediately very disappointed. The suction power is very low, the performance is far below expectations, and the device is quite heavy. ...

I purchased the Dyson Submarine V15 Detect vacuum cleaner as a gift for my mother from Dyson website on September 9, 2025. By November 2025, it had only been used four times in total. Despite handling it with great care (as it’s quite expensive), we encountered serious quality issues from the very f...

On October 1, 2025, I purchased a brand-new Dyson Airstrait from the Dyson store. After opening the box, the product began giving constant reset errors before I could even use it twice. I sent it to the service center on October 7 and received confirmation that it arrived on October 10. Since then, ...

The Dyson Wash G1 product I purchased from the official Dyson seller on Trendyol on August 5, 2025, turned out to be defective from the very first day. While using the product, water leaks from the sides, and when I stop, it releases the accumulated water onto the floor. This issue occurs during eve...

On September 19, 2025, I purchased a Dyson Airstrait. At the time of purchase, I was told I had the right to return or exchange the product within 14 days. After I started using it, I noticed an issue where the device wouldn’t stop operating when I released the press. I reported this problem to Dyso...

In April, I purchased a Dyson 599046-01 HT01 EU/TR/ZA JPPL (WA/BL) special edition hair straightener from the Dyson stand at Kayseri Park Mall. Since my hair is curly and coarse, I expected the product to perform effectively on my hair type. However, despite using it a total of five times, it failed...

On October 2, 2025, I purchased the Dyson V15 Detect Absolute vacuum cleaner through Trendyol, sold by Media Markt. On the day I received it, the device would work intermittently — the power kept cutting out, the light flickered, and eventually it stopped working altogether. I immediately contacted ...

I purchased the Dyson Gen5 vacuum cleaner about a week ago directly from Dyson’s official website. While using the product, the screen suddenly went black and has not turned back on since. Even when it’s plugged in to charge, the screen remains off, and I’m unable to use the device. Although the pr...

I bought a Dyson Airstrait from the Akasya store as a birthday gift for my wife. Unfortunately, it broke after only four or five uses. After contacting support, we were told that the issue could be resolved through video assistance. We called the number they provided for a video session, but the pro...