I purchased my Dyson V12 vacuum cleaner online, and since the very first day, I have been experiencing paint peeling on the flower-shaped section of the cleaning head. Because this issue appeared while the product was still new, I consider the product to be defective.
I contacted Dyson three times regarding this issue, but each time I was told that the problem “does not prevent usage,” and no action was taken. Considering the price of the product and the brand’s premium positioning, paint peeling and visible cosmetic deterioration are not acceptable.
I am requesting that my product be evaluated as a defective item and that my Dyson V12 vacuum cleaner be replaced.
I purchased my Dyson V12 vacuum cleaner about a year ago. Recently, the dust bin has started to let in air, and the edges of the bin have begun to peel. The air leakage and visible deformation are concerning for me both in terms of usage and overall quality. When I contacted Dyson customer service,...
My Dyson V12 vacuum cleaner has a factory-related paint defect on its body. I took the device to the authorized service center in Ataşehir, but it was returned to me without any repair or resolution. When I contacted the call center, I was told to call the service again, and when I spoke with the se...
I purchased my Dyson Gen5 vacuum from the official Dyson website in October 2023, paying a premium price for a product I also valued for its appearance. However, within a short period, the rubber petals on the main body came off, and the paint began peeling. This is extremely disappointing for a hig...
I purchased the Dyson V15 Detect Absolute cordless vacuum cleaner on August 12, 2023, through Hepsiburada.com. After only six months of use, the orange paint on the device began peeling off, as shown in the attached photos. The vacuum has not experienced any impact or damage, and I always store it o...
My Dyson V12 vacuum cleaner has been experiencing issues since I first started using it. Initially, it would stop working a few times during operation, but this problem has progressively worsened over time. Despite cleaning the filters multiple times and performing all recommended maintenance, the i...
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