All Complaints

I am submitting a formal complaint regarding the mishandling of my return and the disappearance of multiple items I handed over to your warehouse. Customer support and senior specialists have repeatedly failed to investigate or resolve this matter. I returned 16 items in total according to your poli...

I have been experiencing serious power and filter problems with my Dyson V11 cordless vacuum cleaner since 10 October 2025. The device shuts down by itself while in use and its performance has significantly decreased, preventing me from cleaning my home properly. Because of this, I sent my Dyson V11...

+2

I am writing to file a complaint regarding a fraudulent transaction carried out through IZYICO/SAMSUNG.COM using my virtual Garanti BBVA Bonus card. On 17 November 2025 at 16:04, I attempted to make a ₺499 purchase from ŞOK with my virtual card. During this process, I became a victim of a social eng...

I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...

I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though...

On 19 November at 23:05, I deposited ₺2,000 into my Betmatik account with the username “Dmrk***” via bank transfer from my Yapı Kredi account. The money was debited from my bank account, but it has still not been credited to my Betmatik balance, and I have the bank receipt confirming the transfer. I...

I had previously tried to purchase a flight ticket using my card through Edeams PR. This morning at 08:57, I received an SMS from my bank stating that a $12 charge attempt had been made on my card. Even though my card is disabled for online transactions, the fact that such an attempt was made both s...

On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...

On Friday, November 28, I attempted to order a taxi through the Yandex Go app and entered my card information. The fare was clearly shown as $3, and since no driver was found, I canceled the request. However, even though I never took the ride, the amount was still charged to my account. When I conta...

I am writing to report an unresolved issue with a deposit I made to my Parimatch account through the deposit section. On 17 November, I deposited ₹2500 using PhonePe. The amount was deducted from my PhonePe account, but it has still not been credited to my Parimatch balance, and I have been waiting ...

I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all o...

I am writing to report a problem with my old TikTok account, to which I have not been able to log in for approximately three years. I am currently trying to access TikTok from Colombia, but I have completely lost access to the email address and phone number that were originally linked to this accoun...

I am writing regarding unauthorized charges deducted from my Revolut account on 26 November 2025 for an online purchase with the merchant “CVwizard” (reference: 5gpmg993). The transaction was cancelled, yet two separate amounts were still taken from my account: €14.99 and €0.99. After noticing these...

The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...

I’ve been dealing with a serious issue involving a teammate I know from Garena Free Fire. For about 1–2 months, this player has repeatedly used offensive, insulting, and family-related slurs during matches, completely ruining the game environment. His constant verbal harassment toward me and other p...

I am writing regarding my 1win account with ID 87603***. On 30 November, I won 1 Bitcoin on the 1win Spin Wheel feature, but this winning has not been credited to my account balance. As soon as I noticed that the Bitcoin was not added, I contacted support through the casino section of the app. Inste...

I am writing regarding my Free Fire account, which has been permanently suspended even though the violation was committed by a hacker, not by me. My account UID is 1514281619 and my in‑game name is “Мн RAHIM”. I play on an Android phone and have been playing Free Fire legitimately since 2019 without...

My name is Abba Alhaji B*** M***, and I am writing about a problem with my Sidra account. I lost my authentication code about one month ago, and since then I have not been able to log in to my account. I kindly request that the current authentication on my account be removed or reset so that I can a...

I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...

For about a week and a half, I have been unable to access my main 1xBet account. When I try to log in, the system always shows an “incorrect password” message. I have tried logging in with my email and with my ID, but in all cases access is denied and I cannot enter my main account. I currently have...

I purchased a Samsung QN70F television on 27 November 2025. During installation, the authorized Samsung service noticed that the screen of the TV was crooked/warped and immediately identified this as a defect. The service team took photos of the issue and informed me that they would discuss the matt...

My cousin and I purchased the Dyson Airstrait hair straightener together about five months ago in Istanbul. I used the product for the first time and set the temperature specifically to 140°C, double-checking the setting before straightening my hair. However, despite the product’s claim that it stra...

+3

I have been using Bumble Date for over one year, and on November 29, 2025, my account was suddenly banned while I was using the app in Lagos, Nigeria. I did not receive any prior warning or clear explanation, and to my knowledge I have not violated any of Bumble’s rules or guidelines. This situation...