NTT Game Account Banned for Alleged Third-Party Software Use

I am writing regarding my NTT Game account, which was recently banned on the grounds of alleged use of third‑party software. My NTT Game username is “1998hnc9393” and my in‑game nickname is “ImShow”. After this ban, I have not been able to access my account in any way. I have been accused of using third‑party software even though I have not used any illegal program, add‑on or tool that would violate the game rules. I find this ban decision unfair and believe that my account has been penalized in error. I request that my account be re‑examined in detail, that the alleged third‑party software finding be clearly reviewed, and that my account be permanently unbanned if no concrete evidence is found. I kindly ask you to urgently review my case and inform me about the result.