I own a Philips 49Puk7100/12 television that I use in Serbia and for the last two years I have not received any software... updates for it. In addition, for about one year none of the applications on the TV have been working at all. Because of the lack of updates and non‑functional apps, the smart func
I purchased a Philips television with its original remote control from Amazon approximately one year ago and since the f...irst day I have been experiencing a problem with the remote. The remote consumes batteries at an abnormally high rate, and I have had to replace the batteries very frequently throu
On May 24, 2022, I purchased a Philips 58PUS8506/62 model television. I stored the product for about 1.5 years before st...arting to use it. Shortly after I began using it, a serious color loss and display distortion appeared in the upper-left corner of the screen. Over time, this issue has become more
I am using a Philips 55OLED805/12 model television that I purchased from Vatan Bilgisayar in 2021 for ₺12,500. For about... a month, dark cloud-like stains have appeared on the screen, and these black cloudings seriously degrade the picture quality. In addition, there is a risk that these stains may sp
I purchased a Philips 50PUS8007-62 model television in September 2023. Shortly after the warranty period expired, white ...lines began to appear on the screen. This malfunction is not caused by user error. The product has been used with care and in full compliance with the user manual. Despite this, th
I trusted the quality of Philips Ambilight, which I enjoy using in my own home, and unfortunately made the mistake of ch...oosing the same brand for our summer house in Didim. Since March 12, I have been dealing with an unresolved issue that, as of today, April 4, has dragged on for 23 days and severel
In September 2023, I purchased a Philips 58PUS8507/62 television through the Hepsiburada application by deliberately cho...osing Philips, paying more than equivalent products because I trusted the brand. While my close circle has been using more economical brands without any problems, I preferred Phili
I have been using my Philips 49PUS7101 television for approximately eight years. However, after performing the most rece...nt software update and a system reset, I began experiencing serious problems accessing the applications on the device. Updates are normally supposed to fix existing issues, but aft
I purchased my Philips 58PUS8507 television from MediaMarkt in August 2023. Even though it is used an average of no more... than 2 hours a day, lines began appearing on the screen on their own about a month ago, and it was diagnosed as a panel failure. When I contacted the authorized service team rega
"After the complaint was published, the update section on Youtube.com became active. After updating, it was possible to log in to the application. Thank you."
I have been using my Philips 49PUS6412/12 television since 2018, and for about a week now the YouTube.com app has stoppe...d opening. When I click on the YouTube logo, nothing happens—there are no warnings or error codes, and the app simply won’t launch. My TV is connected to the internet via Wi-Fi, an
I want to install the beIN Connect app on my Philips 50PUS6704/62 television, but the app does not appear in the app sto...re at all, so I can’t even begin the download process. My TV is running the Saphi operating system and has several other apps available, but I cannot access the beIN Connect app in
For more than a month, I have been unable to use the screen-mirroring feature on my Philips 55PUS6401/12 television. It ...used to work without any issues, but now it appears to connect and then immediately disconnects without ever establishing a proper connection. This problem occurs the same way acro
For the past three days, my Philips 55PUS7002/62 television has not been receiving power, and after inspection it was de...termined that the main board is faulty. From my online research and from speaking with the authorized service center, I was told that replacement main boards are only available at
I purchased my Philips 43PUS6031/12 Smart TV from Teknosa at the end of 2016, trusting the brand. However, because the s...oftware is Linux-based, it never received updates like the newer Android TVs. Since 2017, no software updates have been provided, and the current software no longer supports modern
I’ve been using my Philips 7000 Series XU7000/02 robot vacuum for about two years. For the past 10 days, the device has ...constantly been giving side-brush and filter warnings. I cleaned and washed the filter according to the instructions and let it dry for 24 hours. The side brushes are also in perfe
I am experiencing two different problems with my Philips 50PUS3118/62 television. For about two months, my TV has been t...urning on by itself every morning, and this happens almost every day. In addition, ever since the day I bought it, the TV refuses to turn on every 3–4 days, and this issue repeats
I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experienc...ing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I
I purchased my Philips 55PUS8349 Ambilight TV about a month ago through Hepsiburada. Last Wednesday, the TV began turnin...g off on its own for the first time. By Friday, it completely shut down and wouldn’t turn back on. During this time, I submitted a support request, but no one came and no solution
I have a 55-inch Philips Ambilight TV, and very noticeable pixel lines appear on the screen. Because of the light reflec...tions, faces are not clearly visible. When I called Philips support, I was told that if it is a defect, a service report could be issued, but if this is simply the product’s qualit
On November 16, 2025, I purchased a Philips 7043 Series upright electric vacuum cleaner from the Ankara Eryaman Gimsa Pa...rk Taşpınar store (Order/Invoice No: TP12025000211810). Before purchasing, I was informed that the battery would be “shocked” and prepared before delivery, and that the product had
I purchased the Philips Ambilight TV “The One” 55PUS8508/62, trusting the Philips brand, but my television has become un...usable after showing the same software error twice within two months—all while still under warranty. In both cases, my TV was sent to the authorized Philips service center in Ankar
I want to share my experience with the Philips 50PUS7805/62 TV I purchased, because what I’ve gone through over the past... few days has been incredibly stressful and unfair. Four days ago, the screen suddenly went completely black without any warning. I still have my invoice and warranty documents, so
I'm experiencing a serious problem with my Philips 42PFL6198K/12 TV. Since purchasing the TV, I've experienced motherboa...rd failures almost every year. I've taken it to various authorized service centers 4-5 times so far; first in Osmaniye, and most recently in January 2024 at Büdün Elektronik in Mar
I purchased a Philips 50PUS7609/62 television about a month ago, and since the day I bought it, I have been experiencing... a screen darkening issue. I tried using the TV with different outlets and checked for software updates, but the problem was not resolved. The screen darkens every 5 minutes, which
