PHILIPS TV

In September 2023, I purchased a Philips 58PUS8507/62 television through the Hepsiburada application by deliberately choosing Philips, paying more than equivalent products because I trusted the brand. While my close circle has been using more economical brands without any problems, I preferred Phili...

I have been using my Philips 49PUS7101 television for approximately eight years. However, after performing the most recent software update and a system reset, I began experiencing serious problems accessing the applications on the device. Updates are normally supposed to fix existing issues, but aft...

I purchased my Philips 58PUS8507 television from MediaMarkt in August 2023. Even though it is used an average of no more than 2 hours a day, lines began appearing on the screen on their own about a month ago, and it was diagnosed as a panel failure. When I contacted the authorized service team rega...

I have been using my Philips 49PUS6412/12 television since 2018, and for about a week now the YouTube.com app has stopped opening. When I click on the YouTube logo, nothing happens—there are no warnings or error codes, and the app simply won’t launch. My TV is connected to the internet via Wi-Fi, an...

I want to install the beIN Connect app on my Philips 50PUS6704/62 television, but the app does not appear in the app store at all, so I can’t even begin the download process. My TV is running the Saphi operating system and has several other apps available, but I cannot access the beIN Connect app in...

For more than a month, I have been unable to use the screen-mirroring feature on my Philips 55PUS6401/12 television. It used to work without any issues, but now it appears to connect and then immediately disconnects without ever establishing a proper connection. This problem occurs the same way acro...

For the past three days, my Philips 55PUS7002/62 television has not been receiving power, and after inspection it was determined that the main board is faulty. From my online research and from speaking with the authorized service center, I was told that replacement main boards are only available at ...

I purchased my Philips 43PUS6031/12 Smart TV from Teknosa at the end of 2016, trusting the brand. However, because the software is Linux-based, it never received updates like the newer Android TVs. Since 2017, no software updates have been provided, and the current software no longer supports modern...

I’ve been using my Philips 7000 Series XU7000/02 robot vacuum for about two years. For the past 10 days, the device has constantly been giving side-brush and filter warnings. I cleaned and washed the filter according to the instructions and let it dry for 24 hours. The side brushes are also in perfe...

I am experiencing two different problems with my Philips 50PUS3118/62 television. For about two months, my TV has been turning on by itself every morning, and this happens almost every day. In addition, ever since the day I bought it, the TV refuses to turn on every 3–4 days, and this issue repeats ...

I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experiencing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I...

I purchased my Philips 55PUS8349 Ambilight TV about a month ago through Hepsiburada. Last Wednesday, the TV began turning off on its own for the first time. By Friday, it completely shut down and wouldn’t turn back on. During this time, I submitted a support request, but no one came and no solution ...

I have a 55-inch Philips Ambilight TV, and very noticeable pixel lines appear on the screen. Because of the light reflections, faces are not clearly visible. When I called Philips support, I was told that if it is a defect, a service report could be issued, but if this is simply the product’s qualit...

On November 16, 2025, I purchased a Philips 7043 Series upright electric vacuum cleaner from the Ankara Eryaman Gimsa Park Taşpınar store (Order/Invoice No: TP12025000211810). Before purchasing, I was informed that the battery would be “shocked” and prepared before delivery, and that the product had...

I purchased the Philips Ambilight TV “The One” 55PUS8508/62, trusting the Philips brand, but my television has become unusable after showing the same software error twice within two months—all while still under warranty. In both cases, my TV was sent to the authorized Philips service center in Ankar...

I want to share my experience with the Philips 50PUS7805/62 TV I purchased, because what I’ve gone through over the past few days has been incredibly stressful and unfair. Four days ago, the screen suddenly went completely black without any warning. I still have my invoice and warranty documents, so...

I'm experiencing a serious problem with my Philips 42PFL6198K/12 TV. Since purchasing the TV, I've experienced motherboard failures almost every year. I've taken it to various authorized service centers 4-5 times so far; first in Osmaniye, and most recently in January 2024 at Büdün Elektronik in Mar...

I purchased a Philips 50PUS7609/62 television about a month ago, and since the day I bought it, I have been experiencing a screen darkening issue. I tried using the TV with different outlets and checked for software updates, but the problem was not resolved. The screen darkens every 5 minutes, which...

I purchased my Philips Ambilight TV 65OLED809 65'' model about 5 months ago. Since the first day, the TV has been making a constant and disturbing noise whenever I pause videos in apps. I also experience slowness and freezing when switching between apps. When I connect speakers via optical audio, so...

The OK and right/left direction buttons of the Philips 43PUS6504/62 model TV do not work. I downloaded the Smart TV application and tried from there, but to no avail. I cannot access the channel list directly. I kindly request that the necessary work be done to eliminate the victimization and solve ...

On 21.08.2025, I purchased a Philips Ambilight TV 65OLED760 4K UHD OLED 164 cm 65" Smart TV Dolby Vision Titanos model from Vatan Bilgisayar at 212 AVM in Istanbul, European side. After receiving the product, I opened the box together with my industrial engineer friend while recording a video. After...

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I just realized that my PHILIPS TV has been changing colors since the first day and I cannot use the TV. What is the problem? Customer service is not answering my calls at all. I am waiting for your urgent call. I demand that the TV be replaced immediately.

Since 01/08/2025, the wireless network connection menu on my Philips 55PUS6031/12 TV has completely disappeared, and I can no longer connect to Wi-Fi. To fix the problem, I tried all the recommended steps, such as restoring factory settings and updating the software, but nothing worked. My device is...

We purchased the Philips 50PUS8508/62 model television, a Philips-branded product, from Teknosa. We have the invoice dated 08.07.2024 with the number ZT62024000004326. A few months after the purchase, the TV started failing to turn on. When we try to power it using the remote, the blue light turns o...