I have been unable to access my Metin2TR account, which I actively play on the Barbaros server, for nearly two months. W...hen I try to log into the game, it asks me to connect my account to an email address that does not belong to me and that I do not recognize. Because of this, I cannot access my acc
On November 8, 2025, at around 15:15, I received insulting messages via private chat from a player named “ikocaleispor” ...on the Metin2 Dandanakan server. I also have a screenshot that documents this behavior. I believe such conduct negatively affects the gaming environment. I request that appropriat
I have been actively playing Metin2 for a long time on the Barbaros Dandanakan server. On October 12, 2025, while moving... through a portal during gameplay, the client suddenly crashed and my account was immediately banned. When I contacted the support team, I was told that my account had been permane
All of my Metin2 TR server accounts (ahmetk***[email protected], volkanbey199***@gmail.com, merto***[email protected], volka...nbey19973***@gmail.com, karpuzcurei***@gmail.com, karpuzcu5***@gmail.com) were wrongfully banned at the same time on August 27, 2025. The ban was based on "use of external software
Since 01.10.2025, while playing Metin2 TR on the “bagajanamu” server, I have been experiencing severe lag and freezing r...oughly every 10 minutes. This issue has become a common problem not only for me but also for thousands of players. Even though we invest money in the game, we are not getting the v
I want to cancel my Onxy subscription for the game Metin2, but for nearly two months I have been unable to reach the Gam...eforge support team. I can log into my regular Gameforge account, but when I try to access the support unit with the same email and password, I constantly receive an “error occurre
It’s truly unbelievable that a massive company like Gameforge still can’t implement effective cheat protection for Metin...2, while over 400 private PVP servers on the market manage to do it with ease. It’s as if Gameforge either doesn’t care or lacks the staff to properly ban cheaters. If you can't ha
I’ve been playing Metin2, owned by Gameforge, for a long time and have never once used any illegal software or cheats. D...espite this, my account was suddenly banned under the accusation of cheating. This accusation is completely unfounded, and what’s worse is that Gameforge has completely ignored my
While I was playing without any issues, a friend I knew from the game and spoke with on Skype suggested I log into the s...upport system to check if there were any problems with my account. I followed his advice, requested a password reset, and received the confirmation code via email. However, after a
On December 28, 2024, I purchased Dark Matter three times (₺105 each) in OGame, but the Dark Matter never appeared in my... account despite the charges being processed. I submitted a support ticket to OGame, and instead of helping, they told me that they never received the payment and that I should co
I have multiple accounts on Gameforge, each registered under different email addresses. Recently, I encountered an error... stating "The game is not available for you," and my access was restricted. Thinking it was a system error, I submitted a support ticket. Meanwhile, I logged into another active a
My Gameforge account was hacked, and despite submitting a support ticket two days ago, I have received no response. Mean...while, the hacker made unauthorized transactions totaling ₺10,000 from my linked payment method before I was able to lock my account. I am deeply frustrated by the lack of urgency
I have a level 80 Sura character in Metin2 under my Gameforge account, and it has always been accessed from only one com...puter and one platform. Despite this, my account was hacked, and all my items were stolen. What’s worse, I never received any email or phone notification about the unauthorized ac
About three years ago, I enabled two-factor authentication (2FA) on my Gameforge Metin2 account for security. However, I... have not logged in for the past two years, and now I no longer have access to the 2FA code. When I contacted Gameforge support, they asked me to provide an email screenshot from
I'm experiencing an issue with Metin2 where I'm repeatedly getting the "login information invalid" error. While playing ...the game, I logged out to switch games, but when I tried to log back in, I received the error message "Account cannot be found." This issue occurred before but was resolved; howeve
I’ve been a loyal member of the Metin2 community for 15 years, but now I can’t log in to the game because I’ve lost acce...ss to my email. After my father’s passing, I had to change my phone number, and now I’m unable to recover my email. I’ve spent years enjoying Metin2, and I need Gameforge’s assista
My Metin2 accounts registered to my Gmail (f************@gmail.com) were banned on September 30, 2024, due to alleged us...e of a fishing bot. I have never used any bot program; all my progress and catches are entirely my own effort, achieved through dedicated gameplay day and night. It’s incredibly f
I was kicked off of my Met***Ru** (Charon) character because I got won from a player who said, "I'm quitting the game, t...ake these won." The reason given was that the won that was received through the trade system was not acceptable to the game's management. I don't know about this situation in the g
Gameforge has indefinitely blocked my account, which I've worked on for years, for no apparent reason. I accidentally pr...essed random keys while chatting with a gaming friend about a topic. Unfortunately, my friend misunderstood and reported me via Ticket, resulting in my account being blocked immedi
On June 19, 2023, I made a purchase of 45 TL worth of gems in the game Gladiatus. However, despite deducting the money f...rom my account, the gems were not credited to my game account. Later, I received an email stating that my payment method had been restricted. Yet, the money was not refunded, and t