I purchased a bracelet from the Pandora store in Marmara Park AVM on 04.01.2026. I paid a high price with the expectatio...n of long-term use and durable quality, but within a few months the bracelet began to lose its color, its shine faded and it noticeably darkened. Considering the brand’s image and
I am writing to express my disappointment regarding the service I received at the Pandora Denizli Forum Çamlık store. O...n July 26, 2026, at approximately 5:31 p.m., I purchased a ring from the store with the assistance of a sales consultant identified as O*. Unfortunately, throughout the purchasing
I am writing regarding a quality issue with a Pandora gold-plated bracelet that I purchased from the Pandora online stor...e on August 10, 2025. When I first received the bracelet, its finish was bright, shiny, and exactly as advertised. However, after only a short period of normal use, the gold plati
I am writing regarding a problem I experienced with an online order placed through the Pandora website. On July 25, 202...6, I attempted to purchase a bracelet and charms from the Pandora online store. I added the discounted items to my shopping cart, entered my card details, and completed the payment
I am writing regarding my Pandora online order, which has still not been shipped despite the significant delay. I place...d Order No. PNDTR00535194 through the Pandora online store on July 17, 2026. More than 10 days have passed, yet my order has still not been dispatched, and there has been no visibl
I am writing regarding a quality and warranty issue with my Pandora Organically Shaped Two-tone Ring, which I purchased ...from the Pandora Galataport store on October 1, 2025. I paid a premium price for this ring, expecting the quality and durability associated with the Pandora brand. However, in les
I am writing regarding a quality issue with my Pandora Pink Heart Chakra Ring, which I purchased from the Pandora 41 Bur...da Shopping Mall store in Kocaeli in March 2025. When I bought the ring, the pink stone was bright, vibrant, and one of the main reasons I chose this design. Before purchasing it,
I am writing regarding a warranty issue with a Pandora glow-in-the-dark charm that I purchased through the Pandora Offic...ial Store on Trendyol. The charm was purchased under Order No. 10201321850. After approximately one year of normal use, one of the stones fell out of the charm. Since the product
I am writing regarding a quality issue with my Pandora Moments Necklace, which I purchased from the Pandora Forum Çamlık... store. My necklace became heavily tarnished after only a short period of use. To care for it properly, I used the official Pandora cleaning solution exactly as recommended. I cle
On 18/01/2025 I purchased a Pandora Moments Heart Clasp Snake bracelet from the Pandora store in Beylikdüzü Marmara Park.... On 30/05/2026, the bracelet suddenly broke on its own during normal use. When I later researched online, I saw that many other customers had experienced similar breakage problems
On March 8, I placed an order for a charm through Pandora’s official website, choosing this channel specifically because... I believed it to be secure and reliable. My order number is PNDTR00485837, and I paid a total of ₺5,718 for this purchase. Despite two days having passed since the payment, I have
In March 2025, I purchased a “Japanese Cherry Blossom” charm from the Pandora store at Buyaka Mall in Istanbul. After us...ing the product for a very short time, the charm broke and the flower piece inside fell out. When I took it to the store, they replaced the item. However, the replacement charm br
My trust in Pandora has been seriously shaken due to an issue I experienced with a charm bracelet I purchased from the P...andora Bursa Korupark store, as well as the attitude I encountered at the store afterward. I bought the charm on November 26, and just two months later, on January 26, it suddenly
I am experiencing serious dissatisfaction with a pink stone ring I purchased from the Pandora Panora AVM store. I have b...een using the product for approximately 11 months, but as early as the first month, the diamond section of the ring began to darken, and the lower part started peeling. The ring no
I bought a Pandora ring about two years ago and used it for a long time without any issues. Recently, however, every tim...e I wear this ring my fingers become extremely red and develop sores, showing a clear allergic reaction that I had never experienced before. Due to the increasingly severe reaction
The clasp of a bracelet I purchased from the Pandora store at Ankamall on February 10, 2024 broke. When I took the produ...ct back to the Pandora store, I was repeatedly told, “Take it to a silversmith.” I genuinely do not understand why I should be required to take a product I paid a significant amoun
On Friday, December 12, at around 4:50 PM, I called the Pandora store at Gordion Mall in Ankara to reserve a sun and moo...n charm that I had been trying to purchase for nearly three months. However, the attitude of the store employee on the phone was extremely disrespectful, and during the conversatio
I bought a Pandora bracelet in 2021 because it was so popular. As you know, it's expensive and broke after a single drop.... Anyway, I bought it again last night when I tried to put it on, and the clasp broke in two. Now, I'm asking you, do I have to constantly pay for your lousy bracelets? If I weren'
Hello. First of all, most of you are familiar with Pandora bracelets, a step up in the silver bracelet category for our ...ladies. This is where the story begins. I recently purchased this brand's men's bracelet featuring Marvel characters and featuring an Avengers charm from a physical store. My frien
My Mickey Mouse bracelet from Pandora kept coming undone and eventually fell off my arm. It was a gift with high sentime...ntal value to me, so I was very careful with it, but it kept happening frequently. I even avoided wearing it during physical activities to prevent any damage or loss. Sometimes I w
My husband bought the product as an anniversary gift, and at the time of purchase, they were told it could be exchanged ...or resized if it didn’t fit. I went back in less than a week to request a size reduction, but they refused to help in any way. Absolutely zero customer satisfaction! I had only wor
I purchased a Moments Open Bangle bracelet from Pandora , with the invoice dated 16.08.2024. One of the stoppers has fal...len off. On 03.06.2025, I visited the nearest Pandora store to my home, which is Istanbul Buyaka Pandora, to ask what could be done about the issue. A store assistant took the item
The end part of my bracelet with 26 Pandora charms has broken. I can’t understand how a charm that sits on a bracelet wo...rn on the wrist can break due to user error. They’re making comments as if a car ran over it or someone stepped on it. If a car really did run over it, then why is only one charm—s
Last year, I purchased a necklace from Pandora as a special gift for my girlfriend. Despite careful and occasional use, ...the necklace started showing excessive tarnishing and eventually broke within a year. We submitted the item for inspection, expecting it to be covered under the brand’s stated warr
