I bought a Pandora bracelet in 2021 because it was so popular. As you know, it's expensive and broke after a single drop. Anyway, I bought it again last night when I tried to put it on, and the clasp broke in two. Now, I'm asking you, do I have to constantly pay for your lousy bracelets? If I weren'...
Hello. First of all, most of you are familiar with Pandora bracelets, a step up in the silver bracelet category for our ladies. This is where the story begins. I recently purchased this brand's men's bracelet featuring Marvel characters and featuring an Avengers charm from a physical store. My frien...
My Mickey Mouse bracelet from Pandora kept coming undone and eventually fell off my arm. It was a gift with high sentimental value to me, so I was very careful with it, but it kept happening frequently. I even avoided wearing it during physical activities to prevent any damage or loss. Sometimes I w...
My husband bought the product as an anniversary gift, and at the time of purchase, they were told it could be exchanged or resized if it didn’t fit. I went back in less than a week to request a size reduction, but they refused to help in any way. Absolutely zero customer satisfaction! I had only wor...
I purchased a Moments Open Bangle bracelet from Pandora , with the invoice dated 16.08.2024. One of the stoppers has fallen off. On 03.06.2025, I visited the nearest Pandora store to my home, which is Istanbul Buyaka Pandora, to ask what could be done about the issue. A store assistant took the item...
The end part of my bracelet with 26 Pandora charms has broken. I can’t understand how a charm that sits on a bracelet worn on the wrist can break due to user error. They’re making comments as if a car ran over it or someone stepped on it. If a car really did run over it, then why is only one charm—s...
Last year, I purchased a necklace from Pandora as a special gift for my girlfriend. Despite careful and occasional use, the necklace started showing excessive tarnishing and eventually broke within a year. We submitted the item for inspection, expecting it to be covered under the brand’s stated warr...
Today, I wanted to shop at the Pandora Cepa store. As a customer of 10 years, I went to the store to buy the charms and cleaning kit I had previously selected. Unfortunately, no one helped me, and I felt completely ignored. I even stood near the counter, hoping someone would notice, but the staff co...
Dear Pandora, In April 2024, I purchased a gold-plated Pandora bracelet from T***** Silver, a store with a Pandora-branded sign, owned by Ş**** T***** Ş****. However, the bracelet's quality has been extremely disappointing, leading me to lose trust in your brand. Despite careful use, the bracelet ...
A few months ago, I purchased a ring from Pandora, trusting its quality. Unfortunately, the ring has tarnished despite my careful use. When I visited the store to address the issue, I was told it isn’t covered under warranty, and they couldn’t do anything to help. This is incredibly disappointing. ...
I purchased a product from a Pandora store, and at the time of purchase, no one informed me of the return policy. When I attempted to return the item the following day, I was met with indifference from the staff, a stark contrast to their attentiveness during the sale. They refused to process the re...
I bought a bracelet from Pandora on Trendyol two years ago. The clip of my bracelet broke, so I sent it for review. I clearly stated that I did not want a refund and only wanted the bracelet repaired if possible. However, they returned the product right away, saying they could not take it back since...
I purchased the Pandora Moments Sparkling Blue product from Istanbul Aqua Florya Pandora store on May 26, 2024. The product turned black within 15 days. When I took the product to IstinyePark Pandora on June 12 and asked for it to be examined, when I insisted that it was normal for it to darken, it ...
My Pandora bracelet turned black within 3 weeks. When I went to the Izmir İstinye Park branch to discuss the issue, I was rudely told that it was silver and would darken. I've been using Pandora bracelets for years, and they've never been this black. I haven't been to the beach or the pool in three ...
It got a little tricky when I tried to buy my girlfriend a Pandora charm set online as a surprise. So it wouldn't be known, I had it sent to her house instead of ours. That looked simple, right? I put in her shipping address and made sure to UNCHECK the box that said "same billing address." even che...
Save your money and skip the so-called express shipping! They took their sweet time, and my order arrived weeks late. The customer service is downright terrible, and when the package finally showed up, it looked like something you'd pick up from a bargain bin. If I could give zero stars, I would. I ...
I bought a Pandora bracelet as a graduation gift for my niece. Shockingly, it started tarnishing after just 10 days, even before being worn. I took it back to the Pandora store at Akasya Mall for an exchange, but the experience was far from pleasant. Initially, I faced condescending attitudes from t...
One of my students' parents bought me a gift from Pandora on June 2nd, which I received on June 14th. Due to the intervening holiday, I couldn't go for an exchange immediately. On June 21st, I visited your Ankara Armada branch (the product was still in its original, unopened box). The sales associat...
My boyfriend made a mistake and bought me a necklace from here as a gift, and you made him regret it deeply. I've been wearing it since April, and it has turned pitch black. Today, we went to the Izmir Optimum branch, and they said there's no service for tarnishing. You sold us a cleaning kit for 58...
I purchased a bracelet from the Pandora store located at Antalya 5M Migros Mall, and unfortunately, it tarnished within a mere two months. They declined to provide warranty coverage, citing the use of chemical substances. They recommended purchasing a cleaning kit for ₺579 to maintain it, mentioning...
I shop on Pandora quite a lot, Exchange some, keep some in the gift cards or so and recently tried to see how much money was left on my Pandora gift card, so I thought it would be a good idea to send myself a short message, clicked https://balance.clutch.com/pandora, but the website kept loading for...
I purchased a Pandora You & Me ring on June 13, 2023, with high expectations for its quality and durability. However, I'm deeply disappointed to report that the ring started tarnishing just two days after I began wearing it, barely a week after the purchase. This rapid deterioration in quality is co...
My Pandora bracelet has lost its shine. The color has become yellow. Why did this happen when I hardly even wore it? It's really disappointing when a product of this price range loses its shine. I kindly request a replacement as soon as possible; otherwise, I may need to express my dissatisfaction t...
The Sparkling Infinity Stud Earrings that I recently bought kind of not staying on my ears, when I wear the earrings, they don't seem to stay in place very well which is basically only pretty important job for earrings! Tried it a few times on my own, and of course called your customer service team,...