I purchased a ring from the Pandora store at Cevahir Mall on September 15, 2026. On September 17, 2026, the stone in the... ring started coming loose, as shown in the photos. I went back to the same store on September 18 to return it. A short-haired, middle-aged woman who I believe was the manager relu
On September 14, 2026, my girlfriend purchased a “Silver Rectangular Engravable Tag Pendant” as a gift for me from the P...andora store at Forum Çamlık Mall in Denizli. She also paid an additional fee to have “433” engraved on it. The receipt was issued under the name A. S. Çabuk. She gave me the neck
I purchased a Textured Mini Clip Charm from the Pandora store at Mall of Antalya. While wearing it on my wrist under com...pletely normal conditions, the clip suddenly opened on its own, fell off, and was lost. I did not subject the product to any pressure, impact, or force, so I believe there may have
The ring I purchased from Pandora in January 2025 has developed noticeable dullness on the stones and dark discoloration... on its surface. I first contacted your Pandora store at Antalya 5M Migros Mall to request cleaning and an inspection. The staff at this location told me that they could not clean
I picked up the Pandora chain bracelet, model 594028C00, from the store. Since it was too large, the bracelet was shorte...ned and exchanged at the same store. After taking it home and starting to use it, I noticed that the bracelet not only looked different from the product images on the website but a
I had previously shopped at Pandora without any problems, but the most recent product I purchased, a silver necklace and... chain, turned completely black in a very short period of time in a way I had never experienced with my older Pandora products. When I went to the Novamall Manavgat/Antalya store w
I purchased a Pandora bracelet from the official Pandora website on March 28, 2025, under order number pndtr00286149. Si...nce the day I purchased it, the clasp has repeatedly opened on its own. Because I did not wear the bracelet continuously, I initially did not pay much attention to the issue. Howev
I spent a significant amount of money on a butterfly clasp bracelet from the Pandora store at Forum Bornova in Izmir. Sh...ortly after purchasing it, the bracelet clasp broke, and I have been dealing with this issue for approximately six months. When I went to the store, I was told that they do not re
I purchased a bracelet from the Pandora store in Marmara Park AVM on 04.01.2026. I paid a high price with the expectatio...n of long-term use and durable quality, but within a few months the bracelet began to lose its color, its shine faded and it noticeably darkened. Considering the brand’s image and
I am writing to express my disappointment regarding the service I received at the Pandora Denizli Forum Çamlık store. O...n July 26, 2026, at approximately 5:31 p.m., I purchased a ring from the store with the assistance of a sales consultant identified as O*. Unfortunately, throughout the purchasing
I am writing regarding a quality issue with a Pandora gold-plated bracelet that I purchased from the Pandora online stor...e on August 10, 2025. When I first received the bracelet, its finish was bright, shiny, and exactly as advertised. However, after only a short period of normal use, the gold plati
I am writing regarding a problem I experienced with an online order placed through the Pandora website. On July 25, 202...6, I attempted to purchase a bracelet and charms from the Pandora online store. I added the discounted items to my shopping cart, entered my card details, and completed the payment
I am writing regarding my Pandora online order, which has still not been shipped despite the significant delay. I place...d Order No. PNDTR00535194 through the Pandora online store on July 17, 2026. More than 10 days have passed, yet my order has still not been dispatched, and there has been no visibl
I am writing regarding a quality and warranty issue with my Pandora Organically Shaped Two-tone Ring, which I purchased ...from the Pandora Galataport store on October 1, 2025. I paid a premium price for this ring, expecting the quality and durability associated with the Pandora brand. However, in les
I am writing regarding a quality issue with my Pandora Pink Heart Chakra Ring, which I purchased from the Pandora 41 Bur...da Shopping Mall store in Kocaeli in March 2025. When I bought the ring, the pink stone was bright, vibrant, and one of the main reasons I chose this design. Before purchasing it,
I am writing regarding a warranty issue with a Pandora glow-in-the-dark charm that I purchased through the Pandora Offic...ial Store on Trendyol. The charm was purchased under Order No. 10201321850. After approximately one year of normal use, one of the stones fell out of the charm. Since the product
I am writing regarding a quality issue with my Pandora Moments Necklace, which I purchased from the Pandora Forum Çamlık... store. My necklace became heavily tarnished after only a short period of use. To care for it properly, I used the official Pandora cleaning solution exactly as recommended. I cle
On 18/01/2025 I purchased a Pandora Moments Heart Clasp Snake bracelet from the Pandora store in Beylikdüzü Marmara Park.... On 30/05/2026, the bracelet suddenly broke on its own during normal use. When I later researched online, I saw that many other customers had experienced similar breakage problems
On March 8, I placed an order for a charm through Pandora’s official website, choosing this channel specifically because... I believed it to be secure and reliable. My order number is PNDTR00485837, and I paid a total of ₺5,718 for this purchase. Despite two days having passed since the payment, I have
In March 2025, I purchased a “Japanese Cherry Blossom” charm from the Pandora store at Buyaka Mall in Istanbul. After us...ing the product for a very short time, the charm broke and the flower piece inside fell out. When I took it to the store, they replaced the item. However, the replacement charm br
My trust in Pandora has been seriously shaken due to an issue I experienced with a charm bracelet I purchased from the P...andora Bursa Korupark store, as well as the attitude I encountered at the store afterward. I bought the charm on November 26, and just two months later, on January 26, it suddenly
I am experiencing serious dissatisfaction with a pink stone ring I purchased from the Pandora Panora AVM store. I have b...een using the product for approximately 11 months, but as early as the first month, the diamond section of the ring began to darken, and the lower part started peeling. The ring no
I bought a Pandora ring about two years ago and used it for a long time without any issues. Recently, however, every tim...e I wear this ring my fingers become extremely red and develop sores, showing a clear allergic reaction that I had never experienced before. Due to the increasingly severe reaction
The clasp of a bracelet I purchased from the Pandora store at Ankamall on February 10, 2024 broke. When I took the produ...ct back to the Pandora store, I was repeatedly told, “Take it to a silversmith.” I genuinely do not understand why I should be required to take a product I paid a significant amoun
