I purchased a Reelshort “cup weekly” subscription today through an ad on Facebook, paying 19.99 USD via Apple Pay. Altho...ugh the amount appears on my bank account, my Reelshort account does not show any active subscription under purchases. When I check inside the Reelshort app, there is no subscripti
I cancelled my Reelshort subscription in my store so that it would end on 29 July. In the subscription screen it clearly... shows that the subscription ended on 29 July and only offers me the option to renew for 29.99 PLN per week. Despite this, money is still being taken from my account, including on
I have been charged against my will by ReelShort for a weekly subscription that I never managed to cancel. I originally ...subscribed through an online advertisement and I have not found any clear option to stop or cancel this service. The charges are being made weekly to my bank card, and the most rec
For about two months I have been having a serious subscription and billing issue with the ReelShort and ShortMax apps on... my iPhone. I had VIP or higher memberships on both platforms. According to the subscriptions section in my Apple account, these subscriptions are shown as expired. Despite this, m
I am being charged weekly for a ReelShort subscription that I never signed up for, and I would like these unauthorized p...ayments to stop and be refunded. The charges are being taken from my bank card, and according to my bank statement they appear under the name “Reelshortw.” The first unauthorized c
I have an ongoing problem with unwanted ReelShort subscription charges that I have not been able to cancel despite repea...ted attempts within the app and through the available steps. Without going through Apple or Google subscriptions, my card has been charged directly by your independent payment syst
I purchased a weekly subscription through the Reel Short App in May 2026 via an app I found on Facebook. Two days after ...subscribing I cancelled the subscription, but despite this, the company continued to charge my credit card every week. These unauthorized charges went on until the total reached ap
I had a direct subscription with ReelShort, which I canceled, but despite this, I have continued to be charged. After un...subscribing, I noticed that $29.99 kept being withdrawn from my account on July 6, July 12, July 19, July 26 and August 2. These payments were taken even though I had already cance
I have an active ReelShort subscription that does not expire until 4 August 2026, but for the last 5 days the app has be...en requiring me to re-subscribe and will not let me watch any episodes unless I pay $15.99 again. This is unfair because my current weekly subscription period is not over and shoul
I have a weekly subscription with ReelShort, but I accidentally deleted my account and since then I have not been able t...o watch any episodes or even manage my payments. My subscription is still being charged, and I currently cannot cancel it through the app or access my account at all. My user ID is
I have a problem with an unwanted weekly subscription on ReelShort that I have not been able to cancel. First they charg...ed me 19.99 USD for a weekly payment, and yesterday they charged my card again for 29.99 USD, even though I do not want to continue this subscription and there is no clear option t
I cancelled my weekly ReelShort subscription on 4 July, yet money is still being deducted from my account every week. In... the app, it clearly says “You have cancelled your subscription. Your subscription ended on 4 March” however I have not been using the service and I am still being charged around 4
I am submitting a complaint regarding charges related to the ReelShort subscription, which was paid through Google Play ...and debited to my Capital One card. Last month I watched a series in the ReelShort app and paid for the subscription. Shortly after, I had to delete the app from my phone because I
I purchased a Reelshort VIP subscription through the Google Play Store, but the VIP features have not been working prope...rly since yesterday. Despite paying for the subscription, I have not been able to benefit from the features that were promised. I reached out regarding this issue but have not rece
I am writing regarding unexpected charges for a Reel Short subscription through the Apple Store on my iPhone. On 7/3/26,... an amount of $32.09 was withdrawn from my account twice, even though I only intended to use the free trial once. I had previously started a free trial for Reel Short and was then
I purchased a ReelshortW subscription for $9.99 on July 5, 2026 at 12:05 a.m. via Google Pay, but my subscription has ne...ver been activated. The transaction appears as successful and is recorded under the ID “ReelShortW-957680598,” yet I still do not have access to the subscription features I paid fo
I am raising a formal complaint regarding unauthorized charges made by Reelshort to my credit card, despite my having ca...ncelled the weekly VIP subscription via Google Play. I originally subscribed to the Reelshort weekly VIP plan on 21 May through my Google Play account, which is registered in South
I have a paid subscription linked to Reelshortw788902169 through Instagram and I have been trying to cancel it for about... two months. However, there is no visible option anywhere in the Instagram interface to cancel this subscription, so I am unable to stop the charges. Despite repeatedly checking my
I am writing regarding an unauthorized charge made by Reelshort to my credit card, despite the fact that I had already c...ancelled my subscription through Apple. I had previously subscribed only once to the weekly VIP plan and then cancelled it, and in my Apple subscriptions, it clearly shows that the
I have an issue with an automatic subscription charge that appears on my Apple Card statement as “reelshortw-771148172,”... linked to an app I used on my iPhone/iPad via the App Store in the United States. The subscription was advertised with wording indicating that I could cancel at any time, and my i
I signed up for the Reelshort Weekly VIP subscription on March 15, 2026 only to try the service. On the same day, I canc...elled my subscription because it did not meet my expectations. Despite cancelling immediately, I have continued to be charged every week since then, and there have now been more th
I am writing regarding unauthorized charges taken by Reelshort through my Apple account on May 24 and May 31 for a total... of 36.95 each time. I did not approve these payments and only noticed them afterwards on my statement. As soon as I realized the issue, I canceled the Reelshort app subscription a
I am writing regarding unauthorized charges taken from my bank card by ReelShort, even though my subscription had expire...d a long time ago and I did not renew it. Despite this, I have been charged £31.19 twice, on 24 June and 31 June, for a total of £62.38. I did not consent to any new subscription o
I saw a ReelShort advertisement on Facebook offering a one-week deal for $9.99 and purchased it on 05/22/2026 via Cash A...pp. After paying, I was never able to properly log in or use a ReelShort account. I could only watch the two shows that randomly appeared on Facebook and had no option to log in, c
ReelShort is a mobile-first short drama streaming platform focused on vertical, bite-sized video series. It is operated by Crazy Maple Studio, with app listings also showing NewLeaf Publishing as the developer on some platforms. The parent company, Crazy Maple Studio, was founded in 2017.
Customer support email: [email protected]
Phone number: No official public customer support phone number appears to be available.
ReelShort operates in the digital entertainment and streaming industry. The platform offers short-form, mobile-friendly drama series designed for quick viewing, usually in vertical format. Its business model combines free access to some episodes with in-app purchases and recurring subscriptions for continued viewing.
Overall sentiment appears mixed to negative among dissatisfied users, with complaints focusing mainly on billing, cancellation, and value concerns rather than the basic idea of the content itself.
If you’ve experienced issues with ReelShort, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
