I am writing to report an ongoing issue with my Reelshort subscription and the related payments. I cancelled my Reelshor...t subscription on October 21, as confirmed in the subscription screen, and from that date I expected no further charges. Despite this, I have been charged three more times after ca
I have discovered two unauthorized charges from ReelShort on my bank card, even though I have never used ReelShort, neve...r created an account there, and never knowingly approved any payment to this company. The first charge appeared on 2 November and the second on 6 November, each in the amount of 22
I noticed that there were two charges from ReelShortW through Google Play on my Android phone, dated October 31 and Nove...mber 7, 2026, each in the amount of $41.99. I do not have access to any ReelShort or ReelShortW account and I have never opened a subscription for this service on my Google Play ac
I have an ongoing problem with ReelShort and similar apps that are taking money from my account and I want this to stop ...immediately. I signed up via an app on my phone and after that they started to withdraw 295 SEK from my account. So far they have withdrawn 295 SEK twice, and the latest withdrawal
I deleted my ReelShort account on October 10, yet I am still being charged weekly through the ReelShort website. Each we...ek 28.46 USD is debited from my account, as can be seen in my bank statement, for example a pending charge dated 10/31/2026 with the description “ReelShort” from Sunnyvale, CA. Des
I had a subscription to the Reel Short app, which I originally used through Facebook. I cancelled this subscription seve...ral times starting from last week, yet I kept receiving notifications from my bank that payment attempts were being made but declined due to insufficient funds. Despite these repea
I had a VIP membership with Reelshortw-167, which I cancelled, and within the app it clearly says that my VIP membership... expired around 88–89 days ago. Despite this, I am still being charged on a weekly basis. About five weeks ago, I noticed that the charges were continuing even though the VIP statu
I am writing regarding two payments taken for the ReelShort service while I was using an account as a guest, which I now... cannot access. I was charged on 22/10 and again on 27/10, even though I do not have access to the account and cannot manage or cancel any subscription. The first payment was 159 E
I have been repeatedly charged for a ReelShort subscription even though I have tried to stop it and it does not appear a...nywhere in the subscriptions section on my iPhone. The first unwanted deduction that I noticed was in September 2023, and the charges have continued despite my attempts to block th
On October 4th I cancelled my ReelShorts subscription, which I had been paying via Apple Pay through Instagram. Despite ...this cancellation, I have continued to be charged 29.99 USD every week by the merchant ReelShort, as can be seen on my transaction records. Since then, I have been emailing ReelSho
On 4 October 2026 I noticed that 54.11 PLN was taken from my PKO BP card for a payment marked as Reelshort-1547097348, e...ven though I did not give any consent for this transaction. After checking my account history, I saw that such unauthorized withdrawals have occurred at least six times. I ask for
On October 11, 2026, I subscribed to ReelShort’s weekly plan for $25.99. After deciding I no longer wanted the service, ...I deleted my ReelShort account, expecting that any active subscription and billing would stop. Despite this, I was charged $25.99 on October 18, 2026, directly to my card ending in
For about the last four weeks I have been repeatedly billed by Reelshortw for a subscription that I do not want. On my O...nePay card there have been two separate charges of 12.99 USD each for this subscription. I have already disputed these last two transactions with my bank, as I did not knowingly ag
I noticed an unauthorized transaction on my bank account for 24.59 GBP on 24 October 2026 in the name of REELSHORT-52439...8886, currently showing as “pending” on my Lloyds account. I have never opened an account, started a free trial or knowingly subscribed to any service related to ReelShort or REELS
On 15.10.2026 and again on 22.10.2026, charges of 106,47 zł each (a total of 212,94 zł) were taken from my payment card ...for a service described as “ReelShortW-1372757191”. In the ReelShort application my subscription has already expired, and in Google Play on my Android device there is no active sub
For some time I have been experiencing a problem with my ReelShort subscription linked to the ID 1072981344. I accidenta...lly deleted my account and since then I have not been able to log in again to cancel the subscription, but I continue to be charged every week. For almost two months they have been
I am writing regarding an unwanted Reelshort subscription charge of £32.05 that was taken from my account on 16 October ...2026. I use Reelshort on an iPhone and my App Store and bank account are registered in the UK. I appear to have been charged for weekly and monthly subscriptions, which I do not wa
I subscribed to ReelShort with my bank card on 2 October. After this, another amount was deducted from my card again on ...16 October, even though I did not knowingly approve a second payment or any recurring billing. In total, ReelShort has taken about 234.94 Ghana cedis from my card. I am unable to r
This morning I received a notification that my Visa card had been charged 12.99 USD by “ReelShortW” for a transaction co...nnected to the ReelShort app. I do not recognize this as an intentional purchase, and I am treating it as an unauthorized charge. As far as I know, I did not deliberately save my c
I am writing to complain about unauthorized subscription charges by ReelShortW and the fact that, despite repeated reque...sts, my subscription has still not been cancelled. Without clearly seeing which app or platform my subscription is linked to, I started being billed after clicking on a drama short
I am writing regarding an unwanted ReelShort subscription charge that was deducted from my account today, Thursday 15 Oc...tober 2026, even though I had already unsubscribed from your service previously. Some time ago I cancelled my ReelShort subscription, which I believe was a monthly plan, and I even
Through this complaint I would like to report an unauthorized VIP purchase of $14.99 on the ReelShort application and re...quest a refund. A charge of $14.99 for a ReelShort VIP subscription was made to my account yesterday with the reference ReelShortW-1538694316. I did not authorize this VIP purchase
On 11 October 2026 I purchased a one‑week ReelShortW access via an ad on Instagram from South Africa. The amount of appr...oximately R 55.99 was charged to my card, and I have a transaction record showing that the payment was successfully taken. Despite this, I cannot access the ReelShortW service I pa
On 10.10.2026 I noticed that my PUMB Bank card was almost charged 699.99 UAH for “ReelShortW-1663360026 SUNNYVALE US” un...der “digital goods”, but the transaction failed due to insufficient funds. I did not authorize any new subscription on this ReelShort account and I do not agree to this automatic c
ReelShort is a mobile-first short drama streaming platform focused on vertical, bite-sized video series. It is operated by Crazy Maple Studio, with app listings also showing NewLeaf Publishing as the developer on some platforms. The parent company, Crazy Maple Studio, was founded in 2017.
Customer support email: [email protected]
Phone number: No official public customer support phone number appears to be available.
ReelShort operates in the digital entertainment and streaming industry. The platform offers short-form, mobile-friendly drama series designed for quick viewing, usually in vertical format. Its business model combines free access to some episodes with in-app purchases and recurring subscriptions for continued viewing.
Overall sentiment appears mixed to negative among dissatisfied users, with complaints focusing mainly on billing, cancellation, and value concerns rather than the basic idea of the content itself.
If you’ve experienced issues with ReelShort, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
