I have a serious problem with a ReelShort subscription that I am unable to cancel, even though I have tried multiple tim...es and followed their instructions. The subscription is being charged directly to my Norwegian debit card from Sbanken / Skandia Bank, and every week 28 USD is deducted under the n
I am writing regarding unauthorized charges made through the apps ReelShort, SweetMax and SweetDrama, which I believe ar...e connected to Cheng Sha Wan. On 05 September 2026, unwanted charges started appearing on my account, and so far a total of 126.56 has been taken without my clear consent. These pa
I downloaded the ReelShortW service on my Android phone after seeing a short drama video on Facebook. The video directed... me to continue watching and then asked for a payment, which I made. Only after paying did a confirmation message appear saying it was a 1‑week trial. After this 1‑week free trial
I am writing to report an unauthorized charge related to ReelShort on my GCash account and to request a clear solution. ...Some time ago, I made a single payment of 10 pesos for ReelShort, believing this to be a one‑time purchase only. I did not agree to any recurring plan or subscription. However, wee
On 15 September 2026, I paid for a subscription to ReelshortW, but since then I have not been able to use the service pr...operly. Every time I log in, the app still pops up a screen asking me to subscribe again instead of recognizing my active subscription. According to my bank statement there are two
I recently used the Reelshort app and signed up for a VIP free trial. I cancelled the free trial directly in the app aro...und two weeks ago, immediately after starting it, and the app currently shows that I am not subscribed. Despite this, I have now been charged twice after cancellation. One payment
I am writing about unauthorized subscription charges related to the Reelshort application on my Android device, which ar...e being withdrawn from my KBank debit card without my clear consent and without any visible subscription information in the app. The first deduction was on 9 September 2026 at 23:2
"Thank you so much"
I had a Reelshort subscription through Apple Pay, paid with my debit card. I canceled this subscription on 15 August, an...d the subscription screen in the app clearly states “You’ve canceled your subscription. Your subscription ended on August 15.” The profile screen also shows that my VIP membership
I have an active ReelShort subscription that I purchased via the iOS App Store on 08-15-2026, and I want both the cancel...lation of this subscription and a refund of the amounts charged. Although I have tried every option I could find, I have not been able to cancel the subscription. The cancellation
I am writing to report an unauthorized charge related to ReelShort on my bank card and to request a solution. Recently I... made a single payment of 10 pesos for ReelShort, understanding it as a one‑time charge. However, on 15 September 2026 a new charge of approximately 139 pesos (shown as ReelShort-6
I am writing regarding three unauthorized deductions taken from my bank card by ReelShortW even though I have never crea...ted any account or subscribed to any paid plan with ReelShort. On 5 August 2026, 11 August 2026 and 15 September 2026, charges were made from my card linked to my Choice account, w
I am writing regarding unauthorized subscription charges related to the ReelShort service. Despite cancelling my subscri...ption and deleting my account, ReelShort has continued to attempt to take money from my bank account. In total there have been three payment attempts for the same subscription, eac
I had a VIP subscription with ReelShort. On 22/09/2026 I cancelled this subscription and deactivated my account, but the...y are still charging me the subscription fee. Despite having cancelled everything, my bank account shows new pending charges from ReelShort and these payments continue to be taken
On the night of 13th of this month, a sum of ₹299 was debited from my Indian Bank account at around 1 a.m. for a Real Sh...orts / Reelshorts subscription without my knowledge or consent. I did not intentionally purchase or activate any such subscription, and the amount was cut automatically. I request
I had a weekly subscription with the ReelShort app which I canceled approximately three weeks ago. In the application it... clearly appears that I canceled my subscription and that it ended on September 10, 2026. Despite this, today September 14, 2026 I was charged again 29.99 USD for the same subscrip
I have a problem with repeated unauthorized charges from Reelshorttv even though I cancelled my subscription months ago.... I had originally subscribed to the $4.99 package, but after cancelling in March 2026, I continued to see higher charges, including $12.99 and $2.99, on my bank account. One exampl
I am writing to report unauthorized charges from the Reel Short service on my account and to request the cancellation of... any future debits. On 05/09 there was a charge in the name of Reel Short, and today a new charge from the same service has appeared again. I did not authorize any subscription or
I have been repeatedly charged for a Reelshort subscription that I cannot locate or cancel, even though the payments are... being taken directly from my bank card on their website. The charges appear on my card as “ReelShortW-1254277311” and are taken weekly, each time for 12.99 USD. These unwanted pay
Today, 11/09/2026 at around 14:30, an amount of AED 115.20 was deducted from my credit card (card ending 9021) for a tra...nsaction described as “ReelShortW-1489743590, 185-8886121” related to ReelShort drama. I did not knowingly purchase any service or approve such a charge, and I have not received or
I am writing to report an unauthorized charge made by ReelShort to my bank card and to request an urgent resolution. On ...11/09/2026, an amount of 387.59 EGP was taken directly from my card with the description “Reelshort”. I did not purchase any subscription, I did not select or confirm any plan, and
I am writing to report unauthorized VIP subscription charges related to the Reel Short / ReelShortW service being debite...d from my credit card without my consent. On 04/09 the first charge for this VIP subscription appeared on my card, even though I never requested or authorized this purchase. On 09/
I am using the ReelShort application on my Android phone and today, September 9, an unauthorized subscription charge was... made to my account. According to my bank statement, a digital transaction was processed for ReelShort on September 9, 2026 for 22.46 Peruvian soles. I did not authorize this subsc
I purchased a ReelShort in-app VIP subscription on 17 August and since then my card has been charged repeatedly, even th...ough I am unable to cancel the subscription. After the initial purchase, I noticed three additional charges of 32.99 AUD each on 23 August, 30 August and 6 September for ReelShort
ReelShort is a mobile-first short drama streaming platform focused on vertical, bite-sized video series. It is operated by Crazy Maple Studio, with app listings also showing NewLeaf Publishing as the developer on some platforms. The parent company, Crazy Maple Studio, was founded in 2017.
Customer support email: [email protected]
Phone number: No official public customer support phone number appears to be available.
ReelShort operates in the digital entertainment and streaming industry. The platform offers short-form, mobile-friendly drama series designed for quick viewing, usually in vertical format. Its business model combines free access to some episodes with in-app purchases and recurring subscriptions for continued viewing.
Overall sentiment appears mixed to negative among dissatisfied users, with complaints focusing mainly on billing, cancellation, and value concerns rather than the basic idea of the content itself.
If you’ve experienced issues with ReelShort, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
