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ReelShort

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ReelShort

Complaints

13 complaints
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Weekly Unauthorized Charges After Cancelation - ReelShort

June 26 8:46 AM44

I am raising a formal complaint regarding unauthorized charges made by Reelshort to my credit card, despite my having ca...

Instagram ReelShort Subscription Cannot Be Cancelled

June 22 12:03 PM46

I have a paid subscription linked to Reelshortw788902169 through Instagram and I have been trying to cancel it for about...

Instagram ReelShort Subscription Cannot Be Cancelled

Unauthorised Charging On Reelshort Subscription

June 20 7:47 AM26

I am writing regarding an unauthorized charge made by Reelshort to my credit card, despite the fact that I had already c...

Incorrect Charges On My Credit Card -ReelShort

June 13 1:57 AM23

I signed up for the Reelshort Weekly VIP subscription on March 15, 2026 only to try the service. On the same day, I canc...

Charges Made By ReelShort After Canceling Subscription

June 2 4:01 AM14

I am writing regarding unauthorized charges taken by Reelshort through my Apple account on May 24 and May 31 for a total...

ReelShort Subscription Charged Again After Inaccessible Account Access

May 28 11:51 PM16

I saw a ReelShort advertisement on Facebook offering a one-week deal for $9.99 and purchased it on 05/22/2026 via Cash A...

ReelShort VIP Subscription Missing After Android App Reinstallation

May 28 3:21 PM12

I am a paying VIP subscriber of the Reelshort app on a monthly plan, registered under the email address vorster***@gmail...

ReelShort VIP Subscription Missing After Android App Reinstallation

ReelShort Unauthorised Charge Of $34.99

April 26 5:42 PM30

On 26 April 2026, a charge of $34.99 appeared on my Halifax Visa debit card from “REELSHORTW-698592139 185-8886121 US”. ...

Cancel Unauthorized ReelShort Charge Subscription I Never Signed Up For

April 22 4:37 PM57

I am writing regarding an unauthorized charge from a company listed as “ReelShortW 697072962” on my Koho Mastercard. I w...

Cancel Unauthorized ReelShort Charge Subscription I Never Signed Up For
Cancel Unauthorized ReelShort Charge Subscription I Never Signed Up For

ReelShort Misled Me With “Watch Free” Ads but Forced Subscription

February 3 4:47 PM15

I would like to share an issue I experienced while watching content titled “King of Weapons” on the ReelShort app around...

ReelShort Demanded Payment for Subscription I Never Approved

January 12 4:53 PM19

I am filing a complaint because a company called ReelShort, which presents itself as a dating/friendship agency, is fals...

Brand Overview: ReelShort

ReelShort is a mobile-first short drama streaming platform focused on vertical, bite-sized video series. It is operated by Crazy Maple Studio, with app listings also showing NewLeaf Publishing as the developer on some platforms. The parent company, Crazy Maple Studio, was founded in 2017.

Contact Info

Customer support email: [email protected]

Phone number: No official public customer support phone number appears to be available.

Industry and Operations

ReelShort operates in the digital entertainment and streaming industry. The platform offers short-form, mobile-friendly drama series designed for quick viewing, usually in vertical format. Its business model combines free access to some episodes with in-app purchases and recurring subscriptions for continued viewing.

  • Short drama and mini-series streaming
  • Vertical video content for mobile users
  • Free introductory episodes with paid access to more content
  • Weekly or recurring subscription options and in-app purchases
  • Genres often include romance, revenge, billionaire stories, suspense, and similar serialized themes

User Sentiment

Overall sentiment appears mixed to negative among dissatisfied users, with complaints focusing mainly on billing, cancellation, and value concerns rather than the basic idea of the content itself.

  • Unexpected recurring charges or complaints about being billed after trying to cancel
  • Difficulty cancelling subscriptions or managing renewals
  • Refund requests tied to billing disputes and unauthorized charge claims
  • Frustration with the cost of unlocking episodes or the overall pricing model
  • Complaints that too much content is locked behind paywalls, coins, or subscriptions
  • Reports of slow or unsatisfactory customer support responses
  • App performance issues such as crashes, overheating, battery drain, or playback problems
  • Confusion about how subscriptions, coins, and episode access work in practice

Share Your Experience

If you’ve experienced issues with ReelShort, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.