Mustela

I purchased a Mustela Stelatopia moisturizing cream from Shoppers Drug Mart in Calgary, Alberta, Canada, for my son, and after using it for several days, his skin developed a severe reaction. We started applying the cream last week, and today we noticed that his skin condition has worsened. Each tim...

Around July 25, I purchased a Mustela brand sunscreen from Hayat Pharmacy in Niksar, Tokat. The pharmacist specifically assured me that the product would not cause eye irritation, which is why I decided to buy it. However, after my first use, I experienced a strong burning and watering sensation in ...

I would like to share an issue I experienced with the Mustela Stelatopia product. About two weeks ago, I purchased it from a pharmacy in Şişli and started using it on my baby. After a few days of regular use, my baby’s skin developed redness and a rash. When we consulted our doctor, we were advised ...

I bought Mustela’s Stelatopia and Hydra Bébé moisturizing creams from a pharmacy for my 5-month-old baby, and we’ve been using them for about two weeks. However, every time I apply either product, my baby’s skin becomes irritated, red, and itchy. I no longer have the receipt for the products, and I ...

I purchased Mustela’s organic avocado shampoo for newborns from a pharmacy in Adana and used it on my baby without any issues for the first few washes, bathing every other day. After the third bath, however, my baby developed a cradle cap problem, which had never occurred before. We did not use any ...

On 16.09.2025, I purchased Mustela Stretch Mark Cream for Pregnant Women from Eczane Genç. Shortly after applying the product, I developed severe itching, redness, and blisters on my body. I immediately stopped using the cream, but the allergic reaction had already occurred. The product is still in ...

Today, I purchased a Mustela Stelatopia cream. Although the product’s expiration date is still 4 months away (Batch No: 122025), as soon as I opened it, I was met with a very strong and unpleasant odor. I applied the cream on my baby, but the intensity of the smell made me worried. The packaging wa...

I purchased Mustela baby shampoo through Trendyol on June 14 (Order No: 10273383153). After using the product a few times, I noticed that my baby developed skin rashes. Believing the issue was caused by the shampoo, I immediately stopped using it. So far, I have not contacted Mustela or Trendyol cu...

When my baby was born, I chose Mustela baby shampoo because it’s marketed as a gentle and trustworthy brand. I wanted only the best for my newborn, so I paid more than I would have for other brands, believing this product would be safe for my baby’s sensitive skin. Unfortunately, after the very fir...

About a month ago, I bought the Mustela SPF 50 stick sunscreen from a pharmacy, trusting its convenience and reputation for quality. However, after using it just three times, the twist-up mechanism completely failed. Now, I can’t use the product at all, even though nearly the entire stick remains in...

Hello. I purchased the Mustela SPF 50 sunscreen from a pharmacy two weeks ago. It came with a complimentary after-sun lotion, which initially made it seem like a good deal. Unfortunately, it turned out to be the opposite. I developed a severe sun allergy after using the product, and my entire vacati...

I purchased a Mustela sunscreen directly from the brand’s official website, expecting a high-quality product. Unfortunately, the sunscreen arrived in poor condition—it was extremely watery and inconsistent in texture, far from what a reliable sunscreen should be. I immediately left a note through th...

I trusted Mustela and bought several of their products for my baby, including items from the Stelatopia line, but unfortunately, they caused a serious allergic reaction. At first, I thought my baby might be reacting to dairy, but after applying Mustela’s oil, my baby broke out in red patches and bli...

I purchased Mustela brand sunscreen from the Konya Kent Plaza Pharmacy after it was recommended as a safe and high-quality product for children and adults. Unfortunately, it completely failed to protect me. On the very first day of our vacation, I experienced a severe sunburn that left me in pain fo...

Hello, About three months ago, I purchased the Mustela SPF 50 Sun Stick from a local pharmacy. After just a few uses, the product's twist-up mechanism stopped working entirely. It no longer rotates, which makes it impossible to access or apply the sunscreen — the product is stuck inside the tube. I...

We’ve been loyal users of Mustela for a long time. My baby’s shampoo, body oil, chamomile-scented perfume — everything we use is from Mustela. Naturally, when it came to diaper care, I trusted Mustela again and used their diaper rash cream on my baby. Unfortunately, this turned out to be a painful m...

I bought a Mustela stick cream from a local pharmacy, expecting quality and reliability — especially given its high price for such a small-sized product. Unfortunately, after just one use, the stick mechanism completely stopped working. It no longer twists up, making it impossible to use the rest of...

My baby is 10 months old, and until recently, we never experienced any skin issues — not even the slightest redness. But everything changed after we started using Mustela’s diaper rash cream. Almost immediately, my baby developed a severe allergic reaction in the diaper area. The skin became red, ir...

I started using Mustela’s diaper rash cream for my baby, expecting it to protect and soothe as promised. But instead, after about 10 days of use, my baby developed white pimple-like bumps all over the diaper area. This was not only ineffective — it actually made things worse. I trusted this brand b...

I purchased Mustela Body Lotion to help with my baby’s dry skin, trusting the brand because it’s marketed as safe and gentle for infants. However, ever since I started applying it, my baby’s skin has gotten significantly worse. I noticed strange red patches and irritation right after use — and now, ...

I bought Mustela Body Lotion to help with my baby’s dry skin, assuming it would be gentle and safe since it’s labeled specifically for babies. But from the moment I started applying it, I noticed unusual red patches and irritation appearing all over my baby’s skin. Initially, our doctor thought it m...