On January 25, I completed a tax-free refund transaction through Global Blue at Bratislava Airport. As a result of this transaction, I was supposed to receive a refund of $17.34 to my card. However, I noticed that the same amount was charged as a debt to my DenizBank credit card instead. On my state...
After shopping in the Netherlands on January 18, I completed a tax-free refund process through Global Blue, and the tax refund was credited to my credit card within about a week. On January 28 at Nuremberg Airport, I completed all my tax-free procedures properly, had my form approved, and placed the...
On January 2, 2026, I made a purchase at the New Balance store in Eindhoven, Netherlands, and completed a tax-free refund process through Global Blue. Our passports were scanned at the airport, our tax-free form was approved, and all procedures were fully completed. However, even though nearly two m...
I recently made several purchases in Madrid, Spain, for which I used Global Blue’s tax refund service and chose to receive the amounts via refund card. I am writing because the amounts I actually received in USD do not correspond fairly to the EUR values shown on the forms, and the exchange rate app...
On January 10, 2026, I made a purchase totaling approximately $451 at the Swatch İstinyePark store in Turkey, and a tax-free transaction was processed through Global Blue. My tax-free form number is 11059025579530710807, name S*** Y**** C****, passport number 402441***, passport expiration date 12/1...
On February 14, 2025, I attempted to process a tax refund through Global Blue at Berlin Brandenburg Airport, but the experience was extremely disappointing. In particular, the customs officer in uniform without glasses was rude, dismissive, and openly mocking. Even though I asked questions in Englis...
On November 18, 2025, I purchased one iPhone 17 Pro and one iPhone 17 Pro Max from the Plaisio store in Thessaloniki, Greece. I paid for both phones with my own credit card. For the tax-free process, one form was issued under my passport and the other under my spouse’s passport. Upon exiting at the ...
On September 14, 2025, I completed a tax-free refund process through Global Blue at Naples Airport for a purchase I made. As a result of this transaction, I was supposed to receive a refund of €51.5 to my credit card. However, despite the time that has passed, I have seen that this payment has still...
I have a total of 10 tax-free transactions for purchases I made in the Netherlands between January 17 and January 26. When leaving the Netherlands, I was told at customs that I needed to complete the tax-free procedures upon entering Turkey, so I kept all my forms and receipts accordingly. However, ...
On January 20, 2026, I went to the Global Blue office located next to counter C01 at Belgrade Nikola Tesla Airport to process my tax refund. Although the posted closing time of the office was 8:00 PM, there were no staff members present from 6:00 PM onward, and the office was completely closed. As a...
In a tax refund transaction I completed through Global Blue, a refund of approximately €200 was initially credited to my card, but about one month later it was withdrawn without any notification or explanation. The transactions took place on January 10 and January 13. When I tried to contact Global ...
Global Blue withdrew part of my tax-free refund from my account and failed to pay the remaining portion, claiming that I did not get my invoices approved by customs. However, my tax-free procedures were completed at the kiosks in Roermond Outlet Center by the staff there, and the refund to my credit...
I am writing regarding a tax-free refund processed through Global Blue for a purchase at Cartier in Paris. On 8 December, an amount of 949 euros was paid into my account; however, this is 119 euros less than the amount that should have been refunded. I have all the related documents and form details...
During the Tax Free refund process I completed through Global Blue at Istanbul New Airport on October 15, 2025, I was supposed to receive a refund of ₺30,510 under my application with reference number 110590.23567.5281.18659, but only ₺25,924 was deposited into my account. When I contacted customer ...
I made several purchases in Europe where all transactions were completed in Euro, and naturally, I expected my VAT refund from Global Blue to be paid back in the same currency—Euro. The refund documents clearly stated that the amount would be returned in Euro. However, when I checked my bank account...
Hello, I made a purchase on 03.07.2025 at Roy Monta in the Netherlands and had my tax-free refund processed through a nearby affiliated agency. I completed the required validation for my documents at Düsseldorf Airport. However, when I went to submit my forms, the tax-free staff at the airport refus...
On November 23, 2024, I made a purchase in Vienna and completed all the required steps for a Tax-Free refund through Global Blue. However, to this day, I have not received any refund to my account. I’ve been trying to reach Global Blue’s customer service for weeks. I’ve called every number listed on...
I still haven’t received my tax refund from Global Blue, and I’m beyond frustrated. On June 13, 2025, I made a purchase in Vienna, Austria and proceeded with the Tax-Free refund process while I was in Budapest. I completed all the necessary paperwork as instructed — I filled out the forms, signed th...
I am absolutely frustrated with how Global Blue is handling my tax refund process. I recently received an email claiming that my documents were incomplete, and now they’ve gone ahead and charged my credit card. The issue is, they don’t even specify which documents they supposedly didn’t receive. How...
I am deeply frustrated with Global Blue. On May 14, 2025, I completed all the required Tax-Free procedures at Nice Airport. I was clearly told that the refund would be issued to my credit card within a few weeks. However, it has now been well over that timeframe, and I still haven’t received a singl...
I attempted to receive my tax refund in cash at Düsseldorf Airport through Global Blue. My total refund was around €120, but after they deducted commission and service fees, the amount dropped to €83. Although I found the deductions excessive, I reluctantly agreed due to time constraints. However, ...
On June 8, 2025, I made several purchases in Spain and completed all the required steps to claim my tax-free refund through Global Blue. The mobile app shows that the refund has been “paid,” but I have yet to receive any money in my account. It's been weeks now, and the delay is unacceptable. What’...
Hello. I’m extremely disappointed with Global Blue’s handling of my tax refund. After making a purchase that was clearly invoiced in euros, my tax-free refund was calculated as €74 at Berlin Airport. However, when I checked the mobile service, it showed that the refund would be paid out in $75 USD i...
I’m extremely frustrated with how Global Blue handled my tax-free refund. During my trip abroad, I was clearly promised a tax refund of €22.12, but instead, Global Blue transferred $22.12 USD to my account. This isn’t a minor difference — due to the exchange rate, I effectively lost almost ₺10. Thi...