Nttgame

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40 Complaints
Nttgame
Write a Complaint

I Can’t Access My NTTGame Account – ‘Invalid Request’ Error

Selçuk
October 16, 7:55 pm
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Knight Online Account Blocked After OTP Verification

Ünal
October 15, 5:10 pm
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My Knight Online Account Was Hacked and All Items Were Lost

Muhammet
September 06, 10:48 am
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Knight Online Zero 2 Server Lag and DC Issues During JR Events

Serdar
September 02, 11:25 pm
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My Knight Online Account Got Permanently Banned After a False Report

Ali
September 02, 4:13 pm
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my-knight-online-account-got-permanently-banned-after-a-false-report-1.jpg

Knight Online NPoints Not Received After ESN Code Redemption

Can
August 28, 11:17 am
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I Report Unauthorized Account Creation With My Phone Number On Nttgame

Abdullah
August 27, 6:19 pm
6

I Use Genie in Knight Online While NTTGame Lets KOPS Users Ruin the Game Unchecked

Turan
May 08, 2:26 pm
1

I Pay for Premium in Knight Online but Cheaters Keep Ruining the Game

Berkhan
April 06, 8:42 am
14

Knight Online AnyOTP Charges Me Weekly and Blocks Access Every Login

İsmail
April 01, 3:06 pm
1

I Regret Playing Knight Online on NTTGame—Paywalls, Bots, and Zero Real Support

Abdullah
March 21, 4:32 am
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NTTGame Is Overrun with Cheaters

Yalçın
February 03, 9:44 pm
1
1
Yusuf is completely dissatisfied with the result

NTTGame Ignoring Hackers: No Action Against Cheaters on Zero Server

Yusuf
November 27, 2024 6:42 pm
9

Unfair Permanent Ban for Macro Use in Knight Online While Others Continue Playing

Yunus
November 27, 2024 12:48 am
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NTT Game Banned Me Without Reason and Refuses to Refund My DC Premium

Nazım
November 06, 2024 4:21 pm
19

Nttgame Is Ignoring TPT (Third-Party Tools) Use in Knight Online Despite My Reports

Muhammed
August 25, 2024 11:45 pm
45

Nttgame Knight Online Missing Cash and Account Access Issue

Fatih
August 10, 2024 6:03 pm
24

Knight Online Cash Balance and Account Access Problem

Fatih
August 06, 2024 5:35 pm
23
1
Ferhat is completely dissatisfied with the result

Nttgame Knight Online OTP Access Issue with Old Phone Number

Ferhat
July 24, 2024 11:38 am
24

My Items Were Stolen From My Nttgame Account

Samet
May 14, 2024 8:42 pm
100
1
Enes is completely dissatisfied with the result

Nttgame Forces Password Resets on Inactive Accounts

Enes
May 05, 2024 5:36 am
93

Nttgame.com Knight Online New Server Registration Blocked

Barash
April 25, 2024 1:15 pm
90

Nttgame.com 'Incorrect Password' Error Blocks Login

Ali
April 24, 2024 10:07 pm
84

Frequently Asked Questions (FAQ)

Why was my NTTGame Account banned?
  • There are various possibilities for why your NTTGame account was banned. Here are a few of the most common reasons:
  • Using third-party software or tools, such as bots, hacks, and macros.
  • Participation in unlawful activities such as gold farming or account sharing.
  • Using obscenities or making threats is an example of improper or offensive behavior.
  • Violation of the service conditions or the standards of behavior.
  • Go to https://www.nttgame.com/en/corporate/rulesofconduct to see a very detailed table of ban reasons and how long it would take your account to be reactivated.
How can I retrieve my banned NTTGame account?
  • If your NTTGame account has been subjected to a ban, you have the option to recover it by getting in touch with NTTGame's customer support and initiating an appeal/sending a ticket via the“Contact Us” option at https://support.nttgame.com/.
  • To proceed with the ban appeal, you must furnish the following details:
  • Your username or account ID
  • An explanation outlining why you believe your account was banned mistakenly
  • Any supporting evidence that can validate your claim
  • Upon submission, NTTGame's customer support team will thoroughly assess your case and determine whether to lift the ban or uphold it.
  • There is no guarantee that your ban will be lifted. If your ban was imposed for a valid reason, it is unlikely to be lifted. However, if you strongly believe that your ban was a mistake, it is worth submitting an appeal for review.
What should I do if I lose an earned/purchased in-game item at NTTGame?
  • If you have lost an item that you earned or purchased in-game at NTTGame, your only option is to connect the game. As you do, pay attention to the following:
  • Before anything else, make sure to carefully examine your inventory to confirm that the item has not been misplaced. Also, check your transaction history to determine if you inadvertently sold or traded the item.
  • Contact NTTGame customer support right away. If the loss occurred because of a technical error, there is a possibility that they can restore the item for you.
  • Next, submit a ticket to NTTGame customer support. In the ticket, provide the following information:
  • Provide your username or account ID.
  • Provide details about the specific item that you lost.
  • Provide the date and time when the item was lost.
  • Are there any other important details about the incident?


  • Be patient and wait for a response from NTTGame customer support. The company will conduct a thorough investigation into your case and will let you know if they are able to restore the lost item.
How can I contact NTTGame support?
  • NTTGame offers online support with a ticketing system at https://support.nttgame.com/. When you submit a support request, you receive a unique ticket number. This number allows you to track the progress and responses to your request online.
  • NTTGame holds detailed records and a history of all the support inquiries you have made. It won’t be hard for them to reach the details of your issue.

About NTTGame

NTTGame is a Turkish-based game publisher that was founded in 2002. NTTGame is a subsidiary of NTT Docomo, a Japanese telecommunications company. The company has offices in Turkey, South Korea, and the United States.

One of NTTGame's notable offerings was Knight Online, a popular MMORPG that gained a significant player base and community. The game was set in a fantasy world where players could choose to be humans or orcs and engage in intense player-versus-player (PvP) battles and various quests.

NTTGame also publishes a number of other games, including Metin2, Silkroad Online, and Rohan: Blood Feud.