I subscribed to the EWA English app approximately two to three months ago for a short-term, one-month subscription. I la...ter canceled my subscription and did not provide any authorization or approval for a renewal or continuation. Despite this, I was charged a $39 subscription fee on October 6, 2026.
I canceled my subscription to the EWA London app through the app in April and completely closed my account. Despite this..., I discovered that approximately $19 has continued to be charged to my payment card without my authorization every month since I canceled the subscription. I do not accept being
I am using the EWA app on my iPhone and for about a week many parts of the app have started to appear in Russian instead... of English. Because of this I cannot properly read and use the content I paid for and the app is no longer useful to me. My device language is English and I want to use EWA in Eng
I purchased an annual unlimited access package through the EWA app on my Android phone. I paid for the package with my c...redit card, and for a while after the payment, I was able to access all of the educational content. However, after approximately 70 days, the books I tried to read and other educat
I am a lifetime Premium subscriber to the EWA foreign language learning app. Today, when I opened the app while logged i...nto my own account, I noticed that the profile name was showing the username of a completely different person. The study records displayed in the app also appear to belong to this
On September 15, 2026, I purchased a three-month subscription through EWA English and paid $39. Just one day after makin...g the purchase, I requested to cancel my subscription and receive a refund by exercising my statutory 14-day right of withdrawal. When I contacted the support team by email, they
I purchased a Premium membership for the EWA English app through Google Play. I specifically noticed that the package de...scription stated that it came with a 14-day money-back guarantee. Based on this information, I made the purchase trusting that if I was not satisfied with the service, I could canc
I purchased an EWA subscription via Paddle.com after clicking an Instagram advert and chose the App EWA Premium Max plan... to prepare for a holiday. The app itself was effective and I used it without any issue. Toward the end of July 2026 I cancelled the subscription on the EWA website and again throu
I have an active EWA Premium subscription purchased via Paddle Market and I would like toancel it immediately, but I am ...unable to do so through the website. When I try to manage my subscription on the EWA/Paddle website, I cannot even access my account properly and I am therefore unable to find or u
I purchased a 12‑month EWA Premium subscription on 03.09.2026 by accident. Only afterwards did I realize that I had been... charged 99.90 USD for the yearly plan, even though I did not intend to make this purchase. According to your 14‑day money‑back guarantee, I would like to use this right and reques
I am writing regarding unauthorized subscription charges related to the EWA: Learn Languages application, which is linke...d to my Google Play account. Despite having properly cancelled my subscription, the app has continued to charge me 899 CZK, most recently on 14 July 2026. I consider this payment t
"Thank you very much to the brand's support team for being quick to resolve my problem."
I am writing to report that I no longer wish to use the Ewa application, but I continue to be charged on my BB credit ca...rd bill. Since last quarter, the amount of R$199 has been charged to my credit card as Ewa service. I contacted BB and was informed that I need to cancel directly with Ewa, but I d
Last night, I purchased a 12-month EWA English (App EWA) Premium subscription through Paddle for $29.90. I received both... the payment confirmation and the invoice by email, confirming that the transaction was successfully completed. However, when I try to download the app from the App Store on my iP
I am using the Ewa English learning application on an Android device and since 23/07/2026 I have been unable to read the... books within the app. When I select a book, only the cover page opens and the text of the book does not appear, so I cannot read the content at all. I sent a message to Ewa suppor
I subscribed to the Ewa English service through Google Play and later decided to cancel the subscription. I cancelled it... on 26.06.2026, but despite this, on 14.07.2026 an amount of 263 lei was still withdrawn from my account. After cancellation I expected the payments to stop, but the money continue
On July 12, 2026, I purchased a one-year subscription to the EWA app to study English. Later that same day, I decided th...at the app was not right for me and requested to cancel my subscription through the cancellation option provided within the app. Despite submitting my request, I never received any
I was using the EWA English app on my iPhone, but I discovered that although I had never started a subscription through ...Apple's subscription system—and no subscription has ever appeared in my Apple Subscriptions—a subscription had somehow been created through the web without my knowledge. The app di
About a year ago, I purchased a three-month subscription to the EWA English app after relying on the prices advertised o...nline. However, after completing the purchase, I noticed multiple charges of approximately $36 each appearing on my credit card statement under the description "Paddle.net EWA Lond
I purchased an Ewa Premium subscription via Instagram and I am having difficulty cancelling it for the future period. To...day I tried to cancel my subscription so that it would end in 3 months’ time, but the system did not allow me to clearly set this and I am worried that I will continue to be charge
On 20 May I discovered that an EWA English subscription had been activated in my name even though I never requested or a...uthorised it. I only realised this when I received a receipt via PayPal showing a payment to EWA. Following the instructions I was given, I tried to manage and cancel the subscript
On March 16, I purchased a 3-month learning package for the Ewa English application through the Play Store. Although a 1...-year option was also offered within the app, I specifically chose the 3-month package because I thought I could purchase it again later if I was satisfied. After the three-month p
I am using the Spanish paid version of EWA, and for the last seven days, my learning progress has not been recognised, w...hich means the main learning feature of the app is not available to me. I have already tried restarting, but the problem continues, and I cannot move forward with my studies. A sim
I purchased an Ewa English application subscription via the link on your website that I accessed from an Instagram adver...tisement on 15 March 2026, for approximately 50 USD. Before purchasing, I saw in both the Instagram advertisement and on your website that there is a 14‑day refund right. Relying o
EWA is a language learning platform operated through the website appewa.com and its mobile applications. The platform focuses on teaching languages such as English, Spanish, and French using interactive lessons, movies, books, games, and conversational learning tools. EWA has been active since at least 2016.
Customer Support Email: [email protected]
EWA operates in the online education and language learning industry. The platform combines entertainment and interactive exercises to help users improve vocabulary, pronunciation, listening, and reading comprehension.
User sentiment toward EWA is mixed. Many users enjoy the engaging learning style and multimedia content, while complaints commonly focus on subscriptions, billing practices, and customer support responsiveness.
If you’ve experienced issues with EWA, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
