"They called from the authorized service and said that the part would be replaced with the original one free of charge. This is what suits BMW quality."
I received a drivetrain malfunction warning in my 2025 BMW X1 Plug-in vehicle. When I took it to the Kosifler Oto Antalya Turkiye Service, where I purchased it, they told me that the electric gauge should not fall below 5%, and that I would receive this error when the battery is depleted. The electr...
I own a 2012 BMW xDrive vehicle with approximately 80,000 km on it. A while ago, I began to feel a power loss in the vehicle, as if there was a slight fuel blockage, like someone was pulling it back intermittently. In Alanya, the car was connected to a device, and it showed a fault related to the ex...
The BMW 120 vehicle with 41 DS 7** license plates, which I bought from İzmit Öztorun Oto on November 30, 2024, gave an 'electrical feedback' warning after 1 month. Since there was no problem in the operation and movement of the vehicle, I thought that the battery was weakened and I used it for a whi...
Attention BMW Fault! We had a near-fatal accident while driving on the highway with our 2021 BMW 216d Gran Coupe, which has 65,334 km. The car locked itself, which caused the incident. We had the car towed to Özgörkey authorized service, and despite a 30% goodwill discount, the total cost amounted...
My brand-new BMW broke down in less than six months, and the issue still hasn't been resolved while the car remains in service. According to the new legal regulation, if a vehicle has a malfunction within the first six months, the owner is entitled to a replacement or a full refund, but I do not eve...
"For now, the problem is solved, hoping not to experience it again."
We purchased a 2022 model BMW iX Drive 40 in May 2023. After 9 months, the steering wheel locked and displayed warning messages, leading to the comple...
"I would like to thank the Borusan representative who immediately contacted me regarding my complaint and the Automol Customer Service Representative who then got in touch with me in an extremely polite and solution-oriented manner to offer a resolution."
On 02.08.2024, I purchased a 2024 model i4 eDrive40 vehicle from Özgörkey Otomotiv. After about four months, the vehicle displayed a "limited parking ...
"Thank you to Şanlıurfa Badıllı Automotive, thank you to Mr. Muhammed. They resolved my issue for free in a short time."
I purchased a brand-new BMW 3.20i sedan, which has only done 60,000 km, but starting from the second year, the steering wheel leather began to peel, and the front two interior door handles started melting and deforming. When touched, the material sticks to your hand, transfers residue, and even crum...
I own a 2015 BMW 1.18i Joy Plus with only 82,000 kilometers on it, yet the front seal has already deteriorated significantly. This is clearly not due to any user-related cause but rather a manufacturing defect. I am requesting BMW’s assistance to rectify this issue and replace the faulty part. A pre...
"BMW once again proved its greatness by replacing the problematic lower windshield seal and grille of my car free of charge. I would like to thank Ms. Tuğçe, the BMW managers, and the staff involved for their assistance during this process."
"I would like to thank Ms. Zehra from the Istanbul Auto authorized service for her attention and solution-oriented approach at every stage."
BMW Motorcycle Turkey is selling broken goods and not honouring warranties by ignoring flaws that are easy to see. I bought a 2024 F800GS BMW Motorcycle, and it has had problems with spots and peeling paint ever since. These problems have not been fixed. The motorbike hasn't had any ppf coating, was...
"Borusan Oto İstinye company took my complaint into consideration and resolved my issue, I thank them."
Borusan Oto İstinye does not repair the malfunction of my vehicle. Although my BMW X1 model vehicle is at 80,000 km, there is rust on the crank pulley...
"The Borusan company demonstrated why we chose BMW. They put a lot of effort into the process and made their customer happy."
Hello, My 2020 BMW X1, with 63,000 km, has experienced a transmission failure. Initially, the transmission was replaced under warranty, but now it ha...
I show the problem with pictures. The angel LED daytime running light on the left headlight of my 2021 road-legal BMW 2.16d msport, which I have been using since 28.10.2021, suddenly stopped turning on by itself for no reason. Based on this, I took the vehicle to Bursa Burmot authorized BMW service,...
My BMW 216 d Gran Coupe 2020 model vehicle experienced a malfunction at 91 thousand km, despite regular maintenance and repairs at authorized Borusan Oto services. Unfortunately, it left me stranded on the road during my holiday. I promptly halted for the issue at hand and, after enduring a 6-hour w...
"The Borusan Bodrum branch quickly and effectively resolved my issue. We would especially like to thank Ms. Tuğçe and Ms. Görkem for their necessary attention and care during this process. All my issues were resolved."
I have a chronic issue with the rear pads on my BMW G20. They were replaced just 6 months ago at 33,000 km, and now there's a warning to change them a...
I apologize for taking your time, but I've reached out because I haven't found a solution yet. I own a 2022 BMW 3.20 50th Anniversary M Package, which is still under warranty. The stitching on the steering wheel has loosened, and the outer cover has worn out. I reported the issue to Gaziantep Erenle...
"My complaints were addressed and the fee was adjusted, thank you."
I own a 2022 IX, purchased from İzmir Özgörkey. My car broke down and spent 100 days in the service center because they couldn’t source the necessary ...
My 2016 model 1.5 motor 418i gran coupe has had cooling system issues that have required many upgrades over the years. In 2020, I had to replace the turbo and numerous associated parts due to a cooling water failure, and BMW only covered 65% of the cost. Now, four years later, I'm suffering the same...
In August 2023, I purchased a BMW G20 with the model code 320i Edition M Sport Pro from Borusan in İstinye. However, in the following months, around September, we discovered a problem with the air conditioning system. The right side was not blowing cold air, therefore it was concluded that the air c...
