My 2016 model 1.5 motor 418i gran coupe has had cooling system issues that have required many upgrades over the years. In 2020, I had to replace the turbo and numerous associated parts due to a cooling water failure, and BMW only covered 65% of the cost. Now, four years later, I'm suffering the same problem, with the turbo and related components requiring replacement once more. BMW argues that this goodwill policy only applies to 5-year-old models, leaving me with a car with ongoing difficulties and no manufacturer help. Despite elevating my complaints to Borusan Oto and reaching out to their manager, there has been no resolution. The idea of reassessing the problem, with prospective expenses of ₺600,000, is perplexing. My license plate number is 34 K****4, and this complaint follows a prior one in which I described the continuous failures of various parts in my vehicle.
Attention BMW Fault! We had a near-fatal accident while driving on the highway with our 2021 BMW 216d Gran Coupe, which has 65,334 km. The car locked itself, which caused the incident. We had the car towed to Özgörkey authorized service, and despite a 30% goodwill discount, the total cost amounted...
About a month ago, the turbo of my BMW 3 Series with license plate number 34 ANA 942 malfunctioned. However, the turbo had already been replaced in October 2023 at the Samandıra authorized service center. Since the failure occurred before two years had passed, I contacted Borusan and was informed th...
I purchased a brand-new BMW 3.20i sedan, which has only done 60,000 km, but starting from the second year, the steering wheel leather began to peel, and the front two interior door handles started melting and deforming. When touched, the material sticks to your hand, transfers residue, and even crum...
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