Transmission Failure in My 2020 BMW X1 - High Repair Costs Despite Warranty
Hello,
My 2020 BMW X1, with 63,000 km, has experienced a transmission failure. Initially, the transmission was replaced under warranty, but now it has completely failed again. I am being asked to pay ₺298,000 for this repair, with a 50% goodwill warranty.
How can a 1-3 year old car have repeated transmission issues?
Why hasn't Borusan conducted the necessary inspection for this imported vehicle?
Why am I being charged ₺298,000 for what seems to be a chronic issue?
I am very concerned and need this resolved.
Thank you.
Dear Customer, Your notification has been received and recorded, and it has been shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center
The Borusan company demonstrated why we chose BMW. They put a lot of effort into the process and made their customer happy.
