In August 2023, I purchased a BMW G20 with the model code 320i Edition M Sport Pro from Borusan in İstinye. However, in the following months, around September, we discovered a problem with the air conditioning system. The right side was not blowing cold air, therefore it was concluded that the air conditioner was malfunctioning. Experiencing such a stressful scenario in a new automobile grieved me greatly, especially when I learned that repairing it would necessitate disassembling the entire console and replacing the motor on the right side. They anticipated it would take roughly a month owing to procedures such as part procurement and inspection, and it was covered by warranty. Nonetheless, it is uncomfortable to meet such a problem. The prospect of disassembling the console of a brand-new automobile disturbs me considerably. I demand restitution for this inconvenience and request that the appropriate parties contact me to rectify the situation.
On May 31, 2023, I became the proud owner of a BMW 520i Msport. I enjoyed it in Istanbul and even took a couple of trips to Marmaris. My second visit to Marmaris was on July 25, 2023. After a pleasant 20 days there, my car's air conditioner began acting up—no cooling and a disturbing noise. It was e...
Hello, I took my 2018 BMW X3 sDrive with the G01 chassis code to Borusan Oto authorized service due to extremely hot air coming from the air ducts under the front seats. During their examination, they found that the air conditioning unit and related valves were faulty, an issue they confirmed was no...
The most disappointing issue! BMW has been my one true love since childhood, and I've been driving various BMW models for over ten years. Unfortunately, 2025 has turned into a nightmare for me due to the new BMW 520i model and its service in Turkey. I just bought the new G60 and immediately faced a ...
My brand new 2022 BMW iX Xdrive40 experienced a steering box failure, which unfortunately left it completely inoperable. We brought our vehicle to the Borusan-authorized BMW service center in Denizli on October 9, 2023, to have a part replaced that was covered under warranty. During the service, it ...
On May 1st, there was a recall for my 2023 BMW X1 because of a brake servo issue. I placed an order for the part and got the car's 27,000 km service done on the same day. Not long after, I realized that the air conditioning wasn't functioning correctly. The authorized service center in Diyarbakır, M...
Comments