I have been using Kerastase Resistance Bain Thérapiste shampoo and the matching hair mask regularly for several months. ...My hair was moderately damaged and dry, and I specifically chose this line because of its advertised repairing benefits and premium price. I used the shampoo twice a week and appli
On July 30, I purchased Kerastase Nutritive Night Serum and a Kerastase Resistance mask through the Sachane website. Aft...er the very first use, both products made my hair noticeably harder and caused a serious negative change in its texture. I had never experienced this kind of problem with my hair b
I have been regularly using Kerastase Resistance Bain Thérapiste shampoo and the matching hair mask for several months. ...My hair was moderately damaged and dry, and I specifically chose this line because of its advertised repairing benefits and premium price. I used the shampoo twice a week and appli
I joined Kerastase today after seeing that new members would receive an approximately $16 welcome coupon. I wanted to us...e this coupon to purchase the Gloss Absolu three-piece set, including the conditioner, shampoo, and spray. The system redirected me to Trendyol, and I also tried using the coupon s
Kerastase’s online website stated that subscribers would receive an approximately $16 discount code. I subscribed specif...ically to take advantage of this promotion, the code was assigned to me, and when I clicked “Shop Now,” I was redirected to the Kerastase seller page on Trendyol. However, when I a
The Kerastase shampoo and treatment oil products I purchased from Hepsiburada for $171 USD arrived broken, spilled, and ...damaged. The moment I opened the box, I saw that the products had leaked, were crushed, and were completely unusable. I also uploaded photos to the system as proof. I immediately
I purchased the Kerastase Resistance series through Boyner from a seller named “saçadair.” From the moment I started usi...ng the product for the second time, I experienced a significant increase in hair loss. My order number is hsn2025000010463. After receiving the product, I called customer service
I purchased the Kerastase Densifique Cure Densite serum from Trendyol for $165 USD. I had been using the older packaging... of the product for about a month without any issues, but I experienced a serious problem with the new bottle I received today. Each time I tried to apply the product to my hair, i
I placed an order on Trendyol for a Kerastase hair oil product. The item was delivered to Balıkesir about five days ago,... but it arrived with the package crushed and handled very carelessly. In addition, the product description stated that a gift would be included, yet no gift was sent. I repeatedly
I purchased a Kerastase shampoo and hair mask from Trendyol, and the seller was listed as Kerastase. I didn’t pay a smal...l amount either, but when I opened my package, only the hair mask had been sent—there was no shampoo inside. When I reported this to Trendyol Assistant, I was told that a 5-busines
I placed an order through Trendyol from the Kerastase seller, and I had a discount code that Kerastase sent to new membe...rs. However, Trendyol showed the code as invalid. I contacted Kerastase customer service, and they told me to reach out to Trendyol. When I contacted Trendyol, they told me that th
I purchased the Kerastase Specifique Bain Prevention anti-hair loss shampoo from Sachane, expecting it to reduce my hair... fall as promised. Instead, I experienced the exact opposite—my hair loss actually increased after using this product. I paid ₺1000 for a 250ml bottle, and sadly, it did nothing bu
I have been using Kerastase Densifique Cure for 3 months with no results. I have paid around $350 for this order from pa...rminunat.ro so I am very disappointed. The store is saying they can not do anything about this. Can you help, please? Thank you in advance.
I purchased Kerastase’s shampoo and conditioner, both marketed as effective solutions for hair loss, with high hopes. I ...used the products exactly as instructed and stayed consistent, expecting to see improvement. Instead, my hair loss became significantly worse. My hair is falling out more than ever
On March 7, 2025, I placed an order for two Kerastase hair serums and paid via bank transfer. It's now been more than 20... days, and I still haven’t received my package. I got an email saying my order had been shipped, but there was no tracking number provided—just a vague notice. I contacted custome
I’ve been using Kerastase products exclusively for years and had always been satisfied—until recently. I always purchase... through Sachane and follow their online hair analysis tool to select the most suitable shampoo for my hair needs. However, the last two Kerastase shampoos I purchased have complet
I placed three separate orders from the Kerastase store on Trendyol for two Resistance series shampoos and one hair seru...m on November 9, November 22, and December 14, 2024. However, all of them were returned due to the shipment being "frozen" during transit. After experiencing this issue multiple t
On January 26, 2025, I placed an order for Kerastase products through Trendyol (Order #9955876404). My package was deliv...ered on January 29, 2025, by Trendyol Express (Tracking #9175079060). The box appeared intact with no visible damage. However, when I opened it, I discovered that one of my items—
I purchased Kerastase products, expecting high-quality performance given their premium pricing. However, after using the... shampoo, mask, and oil, I can confidently say that they do not live up to the hype. Even lower-tier brands perform better at a fraction of the cost. Instead of improving my hair,
I have been using Kerastase products for years, always purchasing from an authorized seller on Trendyol to ensure authen...ticity. This time, I ordered two products—a shampoo and a hair milk. However, when the package arrived, only the shampoo was inside. The hair milk, which I paid for, was missing.
I was planning to buy Kerastase hair care products, but I wanted to use the first-time purchase gift code that was suppo...sed to be sent to my account. However, despite waiting since yesterday, the code never arrived. I kept checking, hoping it would be sent so I could place my order, but nothing happ
I purchased Kerastase Genesis Hair Serum to help with hair loss, but instead of improving the situation, it actually mad...e my hair fall out even more. Every time I use it, I notice excessive shedding, which is the exact opposite of what this product is supposed to do. Additionally, I find it complet
Kerastase shipped my order via Trendyol Express, but instead of delivering it to my address, they left it at a pickup po...int. This completely undermines the security of the product! How can I be sure that the contents haven’t been tampered with? I paid for a premium product and expected a reliable, d
I ordered a Kerastase shampoo on Trendyol, and while the seller shipped it, Trendyol lost my package! When I contacted l...ive support, they told me to wait six business days, but they have no idea where my order actually is. This is completely unacceptable! What if the shipping company swaps it with a
