My brand-new BMW broke down in less than six months, and the issue still hasn't been resolved while the car remains in service. According to the new legal regulation, if a vehicle has a malfunction within the first six months, the owner is entitled to a replacement or a full refund, but I do not even want that anymore. I have lost confidence in the car, especially since it is an electric vehicle, and I transport my children in it. There is a connection issue between the electric system and the motor, which I absolutely cannot accept. The fact that a part had to be replaced is disappointing. I had been driving a Mercedes for 10 years without any problems, and we currently have three more vehicles purchased from Borusan, yet I have never experienced an issue like this before.
Dear Sir, I am going through sad, anxious, and increasingly hateful processes with my BMW M1000RR motorcycle that I bought on 14.06.2023 after a waiting adventure of about 6-7 months. I am writing this e-mail to you as my last hope before the legal process. Although I contacted every level of Borusa...
I really don't recommend buying a BMW electric vehicle! I bought something, it stopped working, and nobody wants to help me. First, it's important to know that not all BMW-authorized service centers provide support for electric cars. My car isn't even a year old yet. It's a fully electric model that...
On November 15, 2023, my BMW iX1 xDrive30 experienced its first malfunction. While driving on December 27, 2023, the brake system failed, causing the pedal to swell and requiring significant effort to stop the car. Fortunately, there were no vehicles or pedestrians nearby, avoiding a potential accid...
I took my 2013 BMW 116d to Borusan Çayyolu Service on October 19, 2023, due to deformations and issues with the vehicle. After inspecting the car, they found that the front windshield seal had melted, the rear right LED taillights had significantly dimmed, and there were peeling issues with the gear...
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