As part of a promotional campaign run by KCEX, the bonuses I rightfully earned were not credited to my account, with no concrete justification provided, under the claim that I was classified as a “risky user.” Under normal conditions, my bonuses were supposed to be credited on the same day, but when...
My account on the KCEX exchange was locked without any reasonable explanation, and I am unable to withdraw my 1,472 USDT balance. On January 11, 2026, while trying to withdraw funds to my Paribu account, my account was suddenly fully restricted. At this moment, I cannot trade or withdraw funds in an...
My account on the KCEX exchange was locked without any reasonable explanation, and I am unable to withdraw the 1,472 USDT balance in my account. On January 11, 2026, while trying to withdraw funds to my Paribu account, my account was suddenly fully restricted. At this point, I can neither trade nor ...
I am writing to express my extreme dissatisfaction with KCEX regarding the freezing of my funds. Account details: My UID is 30756452, and my registered email address is so***[email protected]. The asset involved is Bitcoin (BTC). I deposited BTC into my KCEX account, which I had held for a long period in ...
On December 31, 2025, between 11:10 PM and 11:30 PM, I opened a futures position on the KCEX mobile app using my phone, trading the Broccoli/USDT pair with 25× leverage and 18 margin. During the trade, my profit ratio increased up to 1506%, and I was showing an approximate profit of $277 USD. Despit...
Since December 2025, my KCEX account has been restricted from making deposits and withdrawals, and the review process keeps being continuously extended. I have a significant amount of assets in my account, and due to this restriction, I am unable to access or use my funds. I was informed that abnor...
On December 25, 2025, I signed up for the Kcex exchange in order to receive the rewards that were promised during registration. After signing up, I completed all required steps, including KYC verification, fully and correctly, and met all the stated conditions. Despite this, I noticed that my rewar...
On November 2, 2025, my Kcex account was restricted, and since that date, I have been unable to withdraw my 1825 USDT. When I attempt to make a withdrawal, the system does not allow it. My account has no open positions, no outstanding debt, and no missing documents. This is the first time I have exp...
While signing up for Kcex, it was stated that users who completed identity verification would receive a bonus. Because of this, I trusted the platform and shared my personal identification information, completing the verification process yesterday. This morning, I received a message saying that my a...
Even though I did not violate any rules on the platform called Kcex, my account was blocked with the excuse that I “failed the risk control review.” I did not open a new account or use a VPN. I completed identity verification on my own phone and uploaded all required documents without any issues. D...
Earlier today, about half an hour ago, I noticed a security issue with my Kcex account. The email address linked to my account is: s***@outlook.com**. I immediately reported the situation to Kcex customer service by phone, and they are currently reviewing it. At this time, there have been no suspic...
I joined the Kcex exchange because of the rewards that were promised during registration. After signing up, I completed all the required steps, including KYC verification, and fully met the stated conditions. However, I noticed that my rewards were never credited. When I contacted live support, I w...
Kcex crypto exchange has blocked my $3,732. On September 12, I submitted a withdrawal request through the Kcex mobile app. However, the transaction was rejected with the warning: “control mechanism triggered, transfer prohibited.” Since then, I have been completely unable to access my account. I ex...
On September 12, I started a withdrawal of 500 USDT from the Kcex cryptocurrency exchange. Although I have withdrawn to the same address many times before, this time my withdrawal request was rejected and the transaction did not take place. I contacted customer service to solve the problem. They ask...
On September 12, I initiated a withdrawal of 500 USDT from the Kcex crypto exchange. Although I had successfully withdrawn funds to the same address many times before, this time my withdrawal request was rejected and the transaction never went through. To resolve the issue, I contacted customer ser...
On August 8, 2024, even though I was able to log into my Kcex exchange account, I was informed that my account had been closed and all withdrawal transactions were completely blocked. My account currently holds assets worth $320.33. When I contacted customer service, I was told that my account was ...
Nearly two years ago, I was actively working as a community manager at the Kcex exchange and brought many users to the platform through my referrals. Despite having a significant balance in my account, including earned commissions, my account was suddenly suspended without any reason or prior warnin...
Kcex’s new user rewards feel like a complete joke. I registered, completed KYC, and then received this message: “Sorry, you did not pass the system risk control review, so no reward can be given and the task status can no longer be changed. The details of our risk control rules are considered confi...
I am a Kcex exchange user with UID 5368**87. The platform requires KYC, an initial $100 deposit, and $200 worth of spot trading to qualify for its bonus. I completed all of these requirements, but instead of receiving my reward, I was shown this message: “Sorry, you did not pass the system risk con...
I joined the Kcex app and completed the identity verification process, expecting to receive the reward promised as part of their campaign. However, after submitting my ID, I was told that I didn’t meet the campaign requirements. This makes no sense—because all I did was follow the instructions and v...
I currently have $14 worth of funds in my spot account on the Kcex exchange. However, I received a notification stating that my account has been permanently suspended for allegedly violating the user agreement—without any clear explanation or evidence of what I did wrong. This action was taken with...
I participated in the X binding event on the Kcex exchange. I didn’t violate any rules, yet this is the outcome. Just look at what they wrote to avoid giving the bonus: “Sorry, you did not pass the system risk control review, so the reward cannot be granted and the task status can no longer be chang...
I currently have an active investment in futures trading on the Kcex exchange, and unfortunately, it is already running at a significant loss. To make things worse, I recently received a message from Kcex stating that I must close all my open positions. If I fail to do so, the system will automatica...
I completed full KYC verification on Kcex, including submitting my ID and phone number, to qualify for the $50 new user bonus. Despite meeting all the listed requirements, my bonus was revoked without any proper explanation. The only response I received was that a “risk has been detected”—with no fu...